2,584 Pennsylvania SRT Service Centers

Very friendly and knowledgeable service staff. - Jay

Very friendly and knowledgeable service staff.Keeps you informed of work being done as well as recommendations for future work needed.

Easy check in, comfortable wait area, regular updates on - cydaveSuburu

Easy check in, comfortable wait area, regular updates on progress, easy check out. Service writers answer all questions

seamless service. - davidc239

seamless service. reasonably priced. the scheduling was very easy and accommodating. returned at the time it was promised.

Always a positive experience. - Julianne

Always a positive experience. Staff is very knowledgeable and friendly. My last service appointment went flawlessly and was accomplished in a timely fashion.

I don't care to rate the whole dealership, only the - ALK

I don't care to rate the whole dealership, only the Service Dept. Their new service center employee Lindsey is great. She was diligent trying to contact me when my phone wasn't getting calls so we could move forward with the needed repair. She explained the issue clearly and we were able to have the repair started and got my car back the next day. I appreciate that Cochran sends a video from the technician. They did a great job on the repair. When I picked up my car, Lindsey was the only service employee who acknowledged me when I walked in the door. I think Cochran needs to lower their counter and move the obstructions. Every other time I've had service there, it's off-putting to stand there and wait to get noticed by them. I mention this because this was the first time an employee actively noticed and greeted me right away. Lindsey is the type of employee that represents Cochran in a professional, yet approachable and friendly manner. More employees like her might encourage me to purchase my next vehicle from Cochran if I could get that same type of customer service. Keep up the great work Lindsey!

On time, knowledgeable, well trained staff, courteous - Jellissq

On time, knowledgeable, well trained staff, courteous staff. I purchase my 2022 Bronco at Bairel Ford and because of their excelkent service I will be purchasing a new Bronco from ghetto same dealer!

Bowser collision center did a great jobs on my tucson - Le Le

Bowser collision center did a great jobs on my tucson just like nothing ever happened ,Dave handle everything wonderful!!I want to thanks him for his hard work!!

Courtesy and friendly service. - berniec8

Courtesy and friendly service. Tire installation and alignment was competitively priced. Appreciated the use of a loaner car for work. Highly recommend this dealership.

Very accommodating and professional at time of service. - dubandem

Very accommodating and professional at time of service. I was not contacted when part came in.

The Service Department staff are always professional and - mjmeens

The Service Department staff are always professional and courteous and the service techs always do a great job.

I have nothing but the highest praise for the Service - valen2263

I have nothing but the highest praise for the Service Department at Diehl of Robinson. I had been dealing with a problem in my 2004 Jeep for months. The code was "low voltage on MAP sensor." I had been to 4 different places, including another Jeep dealer. All people could do was replace the MAP sensor and within a day the check engine light was back on, and the vehicle was lurching, jerking, losing power, stalling, and was very difficult to start. Sometimes it took 30+ cranks to get it going. Everyone threw their hands up and said they couldn't help me, and my only hope was to find a dealership that had the old DRB scanner that could read detailed engine codes on older Jeeps. I found a dealer in Warren, PA that had a functional DRB scanner and someone that could operate it, so I was trying to get to them. I didn't make it. I had a terrifying drive and the vehicle died on I-79 near McKees Rocks, PA and would no longer start. Diehl said they had a functional DRB scanner. I had the vehicle towed there. Not only did they have a DRB scanner, they also had a senior technician (Al) that could troubleshoot! Al identified a short in the wiring harness, found it and repaired it, and the vehicle finally works great again. Even though I didn't have an appointment, Diehl appreciated that I was stranded and got me back on the road. Also, at no time did anyone try to convince me to buy a new a vehicle. Superb service by Al and Logan!

Ertle Subaru does a great job servicing and maintaining - Kevin

Ertle Subaru does a great job servicing and maintaining my Subaru for the road ahead.

Faulkner Toyota is the best! - Peacekind

Faulkner Toyota is the best! Service is excellent and accommodating. I trust them with my 4Runner and I know I’m driving a safe vehicle! They are friendly, professional and their waiting area is always clean and welcoming! My daughters, nephew and boyfriend all drive Toyotas from Faulkner!

Purchased 2025 ram 1500 four weeks ago and had it in my - jmcgowan1125

Purchased 2025 ram 1500 four weeks ago and had it in my possession only 4 days. Truck had a bad fuel injector and had to go back to garage. Dealership also was to have a bed liner installed and still waiting. One of the biggest issues is the dealership has not stayed in contact and I'm still waiting to take possession. My first loan payment is due and I do not even have the vehicle . In addition running boards were mentioned and have not heard a word about the running boards

Jay provided excellent customer service. - CARLAMCC

Jay provided excellent customer service. The turnaround was very quick. Whenever I come, the service is always top-tier.

Last time I went there for an oil change, went in the - Richard Matesevac

Last time I went there for an oil change, went in the express lane, at the desk the girl asked if I had an appointment , I said no appointment I did the express lane. She had a bad attitude. I waited for my car an hour and a half. Then began to get messages on my phone that my car needed a battery. Finally went to the desk to see what was going on, the girl said she was just coming out to talked to me. Think they would talk to you before getting these texts on my phone. After waiting an hour and a half for an oil change. Just thought I was treated poorly through out my Waite there. I have been a costumer there since 2016.

The service dept is a joke. - rob0natalie

The service dept is a joke. They always promise to wash your car but they did not wash my car after i asked them to. My car taps pretty bad & they tell me that there is nothing wrong with it.

Brought one of our two Hondas in for routine servicing. - HondaMom

Brought one of our two Hondas in for routine servicing. Ashley Hall, service advisor is the best! When we deal with her, she always puts our mind at ease and thoroughly explains anything that may need to be done or things that could possibly wait. Extremely satisfied.

Have taken my car in twice for service and had a really - Rebeccayacker

Have taken my car in twice for service and had a really great experience both times! Really effortless and great customer service.

It is a pleasure dealing with Rafferty Subaru, the sales - Kmmchiggs

It is a pleasure dealing with Rafferty Subaru, the sales department and the service department were both wonderful! We love Subarus and are so pleased to have found them!! You will not be disappointed!

Service rep was very friendly. - green.sandra

Service rep was very friendly. Service was completed quickly. Waiting area was clean and comfortable.

Very pleasant -easy to work with and accommodating! - K

Very pleasant -easy to work with and accommodating! Attentive to my concerns-will definitely recommend

Always get prompt and friendly service on my Corvette - psujoepa4you

Always get prompt and friendly service on my Corvette Mason , Bill and everyone else in the service department are great to work with.

Quick professional service. - NLHOME

Quick professional service. Clean waiting room. Staff keep me informed reviewed the service order. Thanks

Fast Service, Easy to schedule appointment. - Eric M

Fast Service, Easy to schedule appointment. Was able to get in wright away, and work was done in the same day. Not 3-4 weeks out to schedule an appointment like some other dealers.

Not the dealer it once was! - Euro

Not the dealer it once was! Had previously done excellent work for preventive maintenance and repairs. NOW: will not honor long-time commitment for lifetime oil changes. What else has failed? New owner/manager expects customers to keep the paperwork he threw out when taking over. Now he is "taking" the customers that once came. Not me - I'm done with Brown-Daub Kia! He will find out that it is harder to get a new customer than to keep one - and every one lost is multiplied by the bad publicity he created for himself.

Very personable, knowledgeable , and polite staff Who - babsflick

Very personable, knowledgeable , and polite staff Who took my car serviced it and gave it back to me with a full report on it.

terrible customer service. - waynescrane2

terrible customer service. BF service writer talked to me as though I was was to believe everything he said as gospel. front end alignment killed my steering tires in less than 2000 miles, claimed my tires were too aggressive. the tires they rotated had 9000 miles on them, wish I could post pictures, tech brings my truck around for me and steering wheel is at 10 and 4 o'clock, unacceptable. they send it to their other dealership to fix alignment, it was out 2.4 on one tire a and 1.6 on the other. now I'm out 700$ for 2 tires that I originally didn't need, they said they could get me tires that I had to pay for.. .xxxxxxxx! they screwed them up they should replace them..... I would never buy another vehicle from them. they don't have a diesel tech, I had to go to Shorkey in N Huntington for service...I'm done with these condescending service writers who pretend to know all...never again!

3 hours for an oil change and inspection is a little - tjcurry33

3 hours for an oil change and inspection is a little much. When I was promised free inspections for buying there, there should be no fee but they still changed me. I called 4 different times and no one bothered calling back. Will not buy from you again!

After 20 years with the same service center, they refused - chris.luddeni

After 20 years with the same service center, they refused to inspect my car due to a check engine light—ironically caused by their clutch replacement a year or two prior. They couldn’t fix it, said it wouldn’t pass emissions, and left me stranded. Determined to solve the issue, I replaced a faulty sensor myself, but the check engine light persisted. I reached out to PennDOT and discovered their emissions waiver. When I presented it to the original garage, they were clueless about the waiver and still refused to inspect my vehicle. Frustrated, I decided to take my business elsewhere. I phoned multiple service centers, promising that the first one knowledgeable about the emissions waiver would earn my loyalty. Faulkner was my third call, and TJ immediately understood what I was referring to. Within two minutes, he won my trust and my business, and I’ve been loyal to Faulkner ever since. TJ and his team are honest, reliable, and never upsell or inflate costs, making them a rare gem in the industry. As the second owner of this car, I learned that the original owners had it serviced at Faulkner right after purchasing it new from another dealer. Since TJ and his team had been servicing the car from the very beginning and knew it inside and out, it only made sense for me to continue bringing it to Faulkner. Their knowledge and trustworthiness have kept me coming back, and I couldn’t be happier with their service. I am a proud and satisfied customer, and I HIGHLY recommend Faulkner!