2,584 Pennsylvania SRT Service Centers

I hope we can get a clarification or credit for a - David Rose

I hope we can get a clarification or credit for a complimentary oil change and tire rotation from the Fred Bean Honda dealership regarding a $513.98 charge for a $5.50 wheel stud replacement. Including an offensive charge of $44.98 listed as “customer pay environment/supplies for repair order”. My local mechanic told me the repair should be around 1-1/2 hours so maybe $150-$175. At Beans Honda the labor hours were not listed just a labor total of $429.95 to install a $5.50 part. This certainly feels like what the president refers to as “greedflation”. I was flabbergasted to say the least. I got a very vague soft reply from management about their concerns for customers but nothing specific like a name to call or a credit voucher…..something tangible. I’ll remove my comments when I feel Beans Honda takes customers reviews seriously. Thanks

Pleasant greeting, accurate time wait, needed extra work - dmlm555

Pleasant greeting, accurate time wait, needed extra work but was offered a ride home...then decided to wait since extra work was begun immediately.

If I could give Reedman Toll Subaru service a 0 stars, I - Cute Tiger Mom

If I could give Reedman Toll Subaru service a 0 stars, I most definitely would have!!

I just talked to Paul the manager. - Theresa

I just talked to Paul the manager. He was awesome. So helpful and easy to talk to. Was willing to help any way he could. Took care of all my needs.

The service was excellent as usual. - jwats25134@gmail.com

The service was excellent as usual.The staff is friendly, courteous and extremely knowledgeable. I will continue to use this establishment.

service department is very accommodating and great at - Joanne

service department is very accommodating and great at communication regarding anything your car may need with no pressuring.

I took my car (henceforth referred to as Lu) in for a - brendafager

I took my car (henceforth referred to as Lu) in for a needed service on the computer. I dropped her off (a lovely person, don't know name, checked me in!) at 8am and went to Starbucks to write and wait. Dustin was amazing! He kept me informed throughout the entire morning. When they discovered that she needed tires, he was great at suggesting types and price levels for me. "She needed new shoes!" I, of course, got them! Can't let Lu walk around in old shoes. In addition, they did an oil change for me. And by 11:25am, Lu was done! She's gorgeous, runs beautifully, and has awesome looking new shoes!! Much safer for me with winter coming. Thanks so much to my favorite car dealership - and staff!! **Btw, Nezir Alic was my salesperson last summer (2023). I was going to be satisfied with a gray or black car - but Nezir found Lu in all her shiny, bright red beauty for me!!! Excellent dealership to purchase and take care of your car and your $$!

Staff is always very friendly and helpful! - ann.lewis

Staff is always very friendly and helpful! They kept me updated regarding the work being done on my vehicle! Facilities are always clean. (Restrooms)

Good service when needed. - vrussell0123

Good service when needed. They did my inspections and in missions and a few issues with the car.I was happy with everything

I took the van in to have the cargo area light switch - dcdetwiler

I took the van in to have the cargo area light switch checked because it doesn't work. Later, I received a call from the service department indicating that the switch is working. Upon bringing the van home, the light switch still is not working.

Thay did a great job finding what was wrong with the auto - Jfk

Thay did a great job finding what was wrong with the auto stop and go

Baierl dealership engaged in unethical and potentially - Aron

Baierl dealership engaged in unethical and potentially illegal practices, including misrepresenting a car’s accident history, altering financing terms after signing, and adding unauthorized charges. These actions suggest fraud and deceptive business tactics. Complaints have been filed with regulatory authorities, and potential buyers are strongly warned to avoid this dealer.

Sophon was great, he was very helpful and everyone there - Sallysangare15@gmail.com

Sophon was great, he was very helpful and everyone there is very professional, polite and informative.

RE: Collision center. - Pepperkit

RE: Collision center. 3 -5 time frame to replace a rear bumper took 8+ days. We had to call as the body shop never contacted us regarding the delay. They said an ordered part was wrong, but didn't know until 6 days after drop off. In person visit yielded no further explanation. Will NEVER use this collision center again. A simple courtesy call regarding the problem would have been much appreciated, but apparently there is no concern for customer service with Ciocca

Above and beyond service! - Jenniebayer

Best service center by far. Went above and beyond to fix my car, even fixed something I broke by accident for free! Amazing customer service!

I HAVE DEALING WITH JIM MOLNAR FOR OVER 25 YEARS AND HE... - MDC1

I HAVE DEALING WITH JIM MOLNAR FOR OVER 25 YEARS AND HE IS CONSISTENTLY OUTSTANDNG IN ACCOMPLISHING MY EVERY SERVICE NEED. I HIGHLY RECOMMEND HIM AND HIS SERVICE TEAM

Took my Hyundai Elantra Hybrid in for service. - cmjt890

Took my Hyundai Elantra Hybrid in for service. Went to service desk they had all my info in computer. Dan asked for my keys and stated he was moving car around back and would call when done. This took appro 2 minutes at best. Went back when called advisor went over new key fob and went around back and moved car to front door for me. This lasted at best 10 minutes. What else could you ask for ?

Very responive - John Van Cleve

I had an esoteric problem with my radio. I called and was connected to a very nice lady named Emily. Because the radio is part of the complicated electronic system that involves the phone we traded calls. But she was very responsive and told me how to correct the problem.

Problem was resolved. - smiller

Problem was resolved. Brake fluid may not have been added after line bleed. Was fixed.

"Bad" Visit Made Right! - kmc1987

At first my experience with Kenny Ross Nissan went downhill. The advisor misread and missed a few notes on the inspection report. Upon leaving the dealership, after waiting 3 hours, I still had pulsation in the brakes. I called to speak with the service manager who took care of everything in a timely manner and even had someone come pick up my vehicle! <-- This will keep me coming back, knowing they will make a situation right when they are in the wrong. Thank you!

I want to thank Chris Rachel and Thomas McNeese for the... - dkoyro

I want to thank Chris Rachel and Thomas McNeese for the exceptional service I received on my company pickup truck on 9/22-21. They took me in last minute toward the end of the day serviced my truck. And sent me on my way. It was a very good experience these are two good people and that's what makes the world go round thank you guys you have my business.

Car service - abh123

I had to bring my nissan juke in to get checked out because of a recall notice i received in the mail. Employees were kind and and informative. Service was quick.

Sam Sarah Rodriguez the best at customer service. - cmarlarry

Sam Sarah Rodriguez the best at customer service. Very knowledgeable and extremely friendly and helpful