2,584 Pennsylvania SRT Service Centers

service department is very accommodating and great at - Joanne

service department is very accommodating and great at communication regarding anything your car may need with no pressuring.

Staff is always very friendly and helpful! - ann.lewis

Staff is always very friendly and helpful! They kept me updated regarding the work being done on my vehicle! Facilities are always clean. (Restrooms)

All associates were knowledgeable and polite. - jennepeters4

All associates were knowledgeable and polite. Associate who did the closing paperwork was patient and explained everthing fully before I signed.

What can I say, Eric Goodwine and Clyde Mumma were really - mkenneth2149

What can I say, Eric Goodwine and Clyde Mumma were really helpful. They got me in and out. They even helped me use my coupon for the best deal! Kept me informed all the way. Thanks again guys. Kelly hyundai gets it done!

This is worth the BBB to know that this company is a - lfgreen071161

This is worth the BBB to know that this company is a SCAM. They charged me 300$ for a diagnostic that they didn't do. When I went to pick up my car, I asked for the report and was given a paper that stated it was the diagnostic report, trusting them, I took that to find that it was the work they were supposedly charge me 2600$ for. I had to hear this from another place that I went to for a second opinion as well as a cheaper price. The next day, I went back for the diagnostic report and the lady gave me a "scan" not report and told me it was the diagnostic report. Not to mention they were going to charge me 2600$ for something they never checked (which I will guess that's b/c the diagnostics WERE NEVER DONE!!!). Their service time is off. I had to rent a car for 3-4 days because they held my car because of their so-called full lot of cars that needed to be serviced. It doesn't make sense to lie like that. And shame on you smiling workers who work for a company that have you acting in their favor probably knowing that they are wrong. What do you all do- split the money between each other and make your customers your pawns. I will be contacting the BBB and this is not the end of my review. I still have an amazing social media platform. I really wish that I had read the reviews way before I even trusted your service. 9/2/2025 - reviews need to come with dates so people can know this is not old and that your company is the worst!!! Also, I left a message for the general manager to call me so we can discuss this "lie" I was told and to get reimbursed for a service they didn't do and I was brushed off b/c still as of 358pm on a Tuesday, after the holiday, NO CALL. Tells me that your customers are your pawns and that you don't care that they got jacked by your company. I will be contacting the BBB right after this review. Thank you for the manager of Chevrolet that don't really service GMCs, Greg Ensign and your crew of loyal unethical workers that put themselves in a position to be a part of this SCAM they have going. So disappointed. I gave the service department an average, because with the smiles and the jokes, I thought I was dealing with genuine people but see that I was manipulated into doing business with people that just find pleasure in jacking people off with service. Sad. really sad.

I was very pleased with my experience. - Ziggy

I was very pleased with my experience. All my concerns were addressed, and I was treated very well.

Thay did a great job finding what was wrong with the auto - Jfk

Thay did a great job finding what was wrong with the auto stop and go

Just want to take some time to let the service team know - Lisa

Just want to take some time to let the service team know how happy I am with the service I received to my 2024 Cadillac XT5. I called in and scheduled with Danielle, had a very easy scheduling process and she got me in at a preferred day and time. When I got to the dealership I was greeted by the team and everyone was extremely helpful and friendly. I spoke with Ken and Nick and even got to chat with the new service manager Jimmy for a bit. The waiting room was very comfortable and the new upgrades to the building look great! Now the best part- everything that went on with my car was explained to me, I felt no pressure and the PRICE WAS RIGHT!! Thank you Fred Beans Cadillac, see you next time!

Lonnie is the man. - gapsreg

Lonnie is the man. I deal with him all the time. Very professional, polite, and helpful.

I HAVE DEALING WITH JIM MOLNAR FOR OVER 25 YEARS AND HE... - MDC1

I HAVE DEALING WITH JIM MOLNAR FOR OVER 25 YEARS AND HE IS CONSISTENTLY OUTSTANDNG IN ACCOMPLISHING MY EVERY SERVICE NEED. I HIGHLY RECOMMEND HIM AND HIS SERVICE TEAM

Took my Hyundai Elantra Hybrid in for service. - cmjt890

Took my Hyundai Elantra Hybrid in for service. Went to service desk they had all my info in computer. Dan asked for my keys and stated he was moving car around back and would call when done. This took appro 2 minutes at best. Went back when called advisor went over new key fob and went around back and moved car to front door for me. This lasted at best 10 minutes. What else could you ask for ?

Very responive - John Van Cleve

I had an esoteric problem with my radio. I called and was connected to a very nice lady named Emily. Because the radio is part of the complicated electronic system that involves the phone we traded calls. But she was very responsive and told me how to correct the problem.

Problem was resolved. - smiller

Problem was resolved. Brake fluid may not have been added after line bleed. Was fixed.

"Bad" Visit Made Right! - kmc1987

At first my experience with Kenny Ross Nissan went downhill. The advisor misread and missed a few notes on the inspection report. Upon leaving the dealership, after waiting 3 hours, I still had pulsation in the brakes. I called to speak with the service manager who took care of everything in a timely manner and even had someone come pick up my vehicle! <-- This will keep me coming back, knowing they will make a situation right when they are in the wrong. Thank you!

I want to thank Chris Rachel and Thomas McNeese for the... - dkoyro

I want to thank Chris Rachel and Thomas McNeese for the exceptional service I received on my company pickup truck on 9/22-21. They took me in last minute toward the end of the day serviced my truck. And sent me on my way. It was a very good experience these are two good people and that's what makes the world go round thank you guys you have my business.

Car service - abh123

I had to bring my nissan juke in to get checked out because of a recall notice i received in the mail. Employees were kind and and informative. Service was quick.

Sam Sarah Rodriguez the best at customer service. - cmarlarry

Sam Sarah Rodriguez the best at customer service. Very knowledgeable and extremely friendly and helpful