2,584 Pennsylvania SRT Service Centers

Just pushing tin. - Novanogo

Just pushing tin. Have problem with recently purchased coachman nova. Took back for service to check. After 5 hour wait was told a chassis problem go to dodge. Digital mirror cuts off, no power to hitch. The dodge dealers in this area, Elkton Md, "can't (wont) accomadate even though they are listed as "business link" Fretz service dept and sales manager, Eric, no help...not their problem. The unit had 600 miles on it, how did someone drive it for 600 miles and not know the mirror was messed up?

Ted Q and the Ford team I experienced were excellent. - Mrstammimoat

Ted Q and the Ford team I experienced were excellent. Professional, straightforward, caring and knowledgeable

Jen was a very friendly advisor. - J.K

Jen was a very friendly advisor. I brought my wife's car in because the check engine light kept coming on and off. Jen made sure that Garnet accepted Continental’s comprehensive warranty and gave me a heads-up that I might have to pay a $180 diagnostic fee if they didn’t find anything wrong. I decided to take the risk. The technician thoroughly inspected the engine, ran a full test to ensure there were no issues, and even took it for a second test drive to double-check. They eventually removed the faulty code. Jen was very apologetic that I had to pay the fee, but I felt reassured knowing that Garnet VW took the time to double-check the engine, confirming that everything was fine and the car was just being overly sensitive.

Update to my review on the engine replacement on my golf... - Thatmk6r

Update to my review on the engine replacement on my golf R. I was smart this time and took it to my regular mechanic to replace my clutch/flywheel. More than 4 bolts were missing from the trans/diff. Volkswagen Reading was the last place to touch my trans when they pulled it to check the clutch/flywheel. Found a broken plug and a lot of other mistakes. For an over $9,000 job it looks like a 5 year old with his first set of tinker toys repaired my car.

Good experience - Annie

I needed an inspection. I was scheduled quickly. When I arrived Frank, at the service desk, is friendly and professional. He explained everything. The paperwork was explained in a timely manner. Very happy