1 Review of Freysinger Hyundai - Service Center
I bought a new 2021 Hyundai Sonata from Freysinger in 2021. Less than 2 years later and less than 17,000 miles later, despite oil changes at their business every 3-6 months, the car is completely undrive 2021. Less than 2 years later and less than 17,000 miles later, despite oil changes at their business every 3-6 months, the car is completely undriveable. They made a mistake during the last oil change and did not tighten the drain plug securely. A human error easily made, sure, but it caused the engine to lose all oil and seize while driving it on the highway. It destroyed the engine, the drive belt, the starter, and damaged other parts. Freysinger has refused responsibility arguing that someone must have slid under my vehicle while I was driving it on the interstate like Keanu Reeves in the movie Speed and unplugged the drain plug because it would be impossible for them to have done it and my car to still function for a short period after. They have destroyed a vehicle that I paid them almost $40,000 for less than 2 years after purchase. They refuse to take any responsibility and continue to gaslight me. Hyundai corporate USA and another Hyundai dealer have both investigated the issue and found Freysinger Hyundai maintenance team as the most likely cause of failure and yet still Freysinger refuses to accept any responsibility. It's now been 4.5 months since this occurred. Meanwhile, I am stuck with a $10,000 repair bill, months of agonizing stress, and continual car insurance payments on a vehicle that cannot even turn on while it sits on another Hyundai dealership's lot waiting for resolution. I cannot recommend enough purchasing from literally any other dealer than Freysinger!! More