2,584 Pennsylvania Toyota/1000 Service Centers

The service manager Josh has always been willing to help... - Jem18

The service manager Josh has always been willing to help his customers whenever he can within reason. This trip he heped me went above and beyond with a problem that I was having with my 3.0 tdi. Though it was considered to be out of warranty.

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Pay a lot for your Audi and expect the service of a... - broken96vw

Pay a lot for your Audi and expect the service of a luxury brand? Not here. $65k car with 7500 miles on it. Rear parcel shelf B&O sub buzzing like a beehive. Drop it off to have that fixed and after 3.5 hours of felt tape repair it's still there. I call to get that fixed again along with a leaking water pump that is a known problem with these cars. I'm told they only give loaners if you bought from them. So I'm off to another dealer. This is the first I've heard where a brand new car from a luxury German brand will not give you a loaner if they need your car for a few days as "it's company policy at Ciocca to only give loaners for cars bought here." My Ford truck I bought in California and have never been denied a loaner. I bought my Honda in Johnstown and was given a loaner. My VW I bought in Tennessee and was given a loaner (at another dealership).

While I was not crazy about my salesperson who was new... - ldpodcast

While I was not crazy about my salesperson who was new and did not stay long, the service here has always been fantastic. They are polite, accommodating, kind, responsive- and I've been extremely happy with everything about them after the sale. If your audi needs service, these folks are great!

$190 for an oil change? Over $200 for a cabin air filter?... - Dave

$190 for an oil change? Over $200 for a cabin air filter? My fault for not asking.... but next time I'll ask. At a different place.

I had the Auto Butler service. Honestly it looked like my... - karma8448

I had the Auto Butler service. Honestly it looked like my car was just waxed and all the wax wasnt even taken off. I had to do that myself.

The people are awesome! - J

The people are awesome! I really appreciated the quick and smooth service of both their sales and service departments. Highly recommend!

I have had my Fiat 500x for a few years now and I... - Samantha

I have had my Fiat 500x for a few years now and I absolutley love it! (I named her Pearl)😆 Unfortunately it did have a recall, but it was still under warranty. When I first arrived I did not have the best service, but after some time discussing things a mechanic named Dan stepped in to help along with another man, Austin. They clearly seen the issue and did all they could to resolve it. It took a few trips, but it was well worth it. Dan and Austin got me a very nice rental for the time that my car was in the shop for the recall. (It was red, so I called her Ruby lol) I was expecting it to be in the shop for a couple weeks because the repair was a rather big job... Dan kept me up to date all along the way, he would call when it was convenient, or text, he even sent pictures through the process! And to my surprise after just a week I got the information from Dan and Austin that my car was ready for pick up! I was very impressed with the fast and wonderful service from Fiat of Erie! I am very grateful for both Dan and Austin helping me through the entire process! It is employees like them that make a customer happy and want to come back! Thankyou Dan and Austin for getting Pearl back on the road again and making me a very happy customer! Your hard work and friendly service is greatly appreciated!!😁👍

what a joke - unhappy

what i can tell you about this dealer and coming from some one who has never wrote a reveiw before they are full of sh.. we bought our 2013 santea fe there with 21000 miles on ( buy the way still has manufactor warr and we bought ext warr ) two and a half years later with 40000 miles on it they say the motor blew and too bad about your luck see you later we'll not going to fix it and call the BBB if you want and a bunch of other bull shi. so if you have a warr your better get all there bullshi. facts

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.