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Latest Rhode Island Mercedes-Benz Dealer Reviews
On 1/24/2009 9:32:38 AM erisajd wrote:I have been in 3 Mercedes dealerships in the last month - and this one was spectacular. I am not prone to hyerbole but these guys were head and shoulders above the rest. They honored their internet prices, they honored their drive-in coupon, they honored their internet coupon, and they gave me FULL KBB for my trade-in that
Then, when I inspected the car after it was cleaned up I noticed seat belt and a few minor problems - I got ZERO argument from the service department and they ordered the parts right there and will come get the vehicle and leave me a loaner car [this is an 80 mile trip each way]. Plus, ANY service or repair I need, they'll come pick up my car. NO other dealer has EVER offered this - we've both 5 vehicles from the local megacomplex dealer in Hartford CT [Porsche, Jeep [x3] and Saab] and I cant get them to drive me home, a distance o 16 miles.
I 'tried' to first buy a CLK350 for my wife at a dealer in CT. They took 48 hours to return a call to answer a question. Then I made an offer, which they sais' they could not do,' with no counter. 2 weeks later, they lowered the price to below my original offer = did they call me? Nope - so I called again and it was like no one knew who I was and they refused to pay me the price they quoted my 14 days earlier for my trade - not a couple hundred but $1000less.
Inskip was STRAIGHT up - honest - no hard sell.
look, I do lots of negotiating as part of my job and know how to do it - you cannot do a deal if you try to make someone lose money on a deal. Used cars are simple - they buy the car wholesale, mark it up a little, and try to earn a profit maybe on the car or financing. These days everyone's internet prices is generally the price since it's designed to get you in. Also, getting KBB for your vehicle, including options and low mileage adjustment, is rare. So, I got full trade value for my trade and got $700 off their asking price - everyone is happy. People have to earn a living and if in a negotiation you come at it expecting to get the other guy to lose money you are not going a deal. Keep that in mind as you shop.
On 11/2/2007 8:01:49 PM Michael42 wrote:I hate car dealerships in general. Finding someone you trust is difficult, and even then, you never know. I bought a new Mercedes from Inskip, and although Chris wasn't my salesperson (I think he is a manager there), he was courteous, respectful, and extremely well spoken. My wife didn't feel spoken down to (as often happens to women at a dealership), and he answered all of our questions succinctly and completely. The Inskip organization is lucky to have him, and he is one of the reasons we will continue to buy our cars there.