45 Tennessee Lincoln Service Centers

Thank you again and again! - aikijitsu86

A simple oil change and again, another review. From the peaceful waiting area to the amazing staff, I am always treated with absolute courtesy and professionalism coupled with compassion. The cost on each occasion has been fair and presented really well. No matter the position of each person, all have key knowledge of every process throughout the dealership. Really rare in my view. They always express an interest in me as well. I look forward to each visit. The business model is simply off the charts exceptional. See you soon!!!

I visited Pro Auto to get my car detailed. The owner Kirk... - tom zekoney

I visited Pro Auto to get my car detailed. The owner Kirk greeted me and was very professional and knowledgable of the questions and concerns i had about my car. I was sold in seconds on the service. They got me in and did a wonderful job. The employees had a high skill level and completed my car to exceed my expectaions. I know they do alot of business, but i felt like i was a top customer. They also started a car sales lot. Looks like these guys are growing and doing well. No wonder. Great experience. They have my business and i have never heard any thing negative here in town. thanks pro auto tom

Very poor service on our f350 dually. - rebaryan

Very poor service on our f350 dually.Took in for service before we left on trip pulling our camper. Got home and noticed the tire pressure was not right on the rear wheels. Took to our local tire shop to put air in the inside rear wheel and found out that 4 lug nuts were just barely on. He checked the front for us and 1 of those was the same way. Good thing we checked before leaving town. Will not use them again.

In Dec '21 I was able to get an appt in 2 days to check... - Glen

In Dec '21 I was able to get an appt in 2 days to check out the a/c in my NEW '21 Explorer that had not worked since purchase in Nov '21 at Lenoir City Ford. LC Ford would not work on the vehicle due to 60 day service backlog. After trying for a month to get LC Ford to check the vehicle a/c (and then repair it), I called Ted Russell Ford and got an appt in 2 days. When I arrived for my appt on 23 Dec. I was rec'd at service by Randy Turner and he gladly put the vehicle in the TRF shop. In 2 hours they found the problem and had it repaired. The Ford assembly factory forgot to charge the a/c with freon, but thanks to Ted Russell Ford it works great now.

Always great service experience with these folks. - ttoldcar

Always great service experience with these folks.They really try to take care of their customers