258 Texas Chevrolet Dealers

Salesperson not organized, prepared, or completely... - savetime

Salesperson not organized, prepared, or completely informed about the vehicles he sold. Dealership unorganized and does not value the time of their clients. We came with our financing complete and ready. We had already picked out and determined mutually agreed upon price prior to arrival. We asked that the vehicle be completely detailed and filled up with gas for our scheduled meeting. Upon arrival, the vehicle was washed externally...however, zero effort was given to even remove dust on the inside. Because we needed to know if stains in the vehicle were permanent, we asked that they clean it to allow us to feel confident in the purchase. The first impression was that the salesperson did not listen and was dishonest with the condition he described to us over the phone. After waiting for that, we continued to witness our salesperson's lack of organization, knowledge of product, and lack of awareness of his client's comfort. For example, when he drove the vehicle back for the cleaning (which should have already happened per our agreement), he told us to "wait" and he would be "right back". After standing on a hot curb in over 100 degree heat for about 15 minutes, we decided to go across the street into the dealership. Documenting each detail of our over three hour frustrating experience would require too much time. I will just add that at one point while waiting for the salesperson to gather or reprint paperwork he could not find, my husband noticed his truck tail lights blinking. He walked outside to find a dealership employee with his keys (that had accidently been tagged to another vehicles keychain). The employee kept trying to use them to open one of the dealership vehicles. The salesperson had misplaced them after inspecting my husband's truck for trade. Naturally, we wanted to walk out and leave. Honestly, we would have IF we had not driven so far to purchase the vehicle. After the terrible first impression, we kept thinking..."It will get better". But, it did not.

Contact the dealership received a phone and sent pictures - Tzertuche90

Contact the dealership received a phone and sent pictures of my trade in and never heard back from them. Guess they didn't like my trade in.

Excellent job no gimmicks no hidden fees friendly and... - jbarker9789

Excellent job no gimmicks no hidden fees friendly and professional I will definitely shop here again first for my new Chevy truck or car awesome

Buy from Ware Chevrolet! - GWells

We surprised our daughter with a car from Ware Chevrolet and they went above and beyond to make it special. The entire staff made us feel at home, they are all extremely sweet people. They helped make our day truly fantastic, including a big red bow on top of the car :) Look for Shane House in sales and Gary Ware the owner for wonderful customer service. They will make your car buying experience a pleasure. Thank you again Ware Chevrolet!