NEVER AGAIN! - traceydooqatar
NEVER AGAIN!
I called to get 2 tires replaced on my wife's car. Talked to Kyle in service dept at Jerry's Autogroup, Hudson Oaks. We (Kyle and I) decided what tires to put on and price, wife makes appointment. Dealership is 12 min away, she leaves between 8 or 8:15 for 8:30am appointment. 9:59 wife send texts me a text, "dealership wants to talk to me about tires". I called wife she says they want to put different tires on for more money. It's now 10am and now they are talking about tires, that we're already decided on. The day before I had 4 tires puton my truck at Walmart in less than an hour. I told her to tell them to pack sand. We will go somewhere else. They wasted both of our time and now they want different tires, my wife decided differently. You mistreated, abused my wife. You put her in a place I intended for her to avoid. Finally at 11:09 she returns. 3 hours total time, 2 hrs and 39 min to put on 2 tires. We have both our vehicles serviced there. I will never give them a dime. Our time is valuable as is yours, wife ($150 hr) mine ($80).
I suggest you let everybody know that Jerry's does not value your time, plays games and wants your money. You now have one less customer, WOW! Good on you for exposing yourself, Thank You!
2024 Traiblazer RS
2020 Silverado 1500
Signed a pissed Off consumer, never to return.
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