226 Texas Cadillac Service Centers

Mr Shoftner has repaired my Ford pickup, which has over... - craiganeedham

Mr Shoftner has repaired my Ford pickup, which has over 300,000 miles, several times, and my experience every time has been outstanding. The one thing that I really appreciated the most was his honesty when assessing the problems with my truck. He did not try and charge me for unneeded repairs, and allways suggested only the repair required to correct the problem. I definitely appreciate him helping me keep my truck on the road with his affordable prices. It is hard to trust people in the car repair business, because I have been burned before by other supposed professionals. I do trust Mr Shoftner though, and he has yet to let me down. I would recommend him to anyone

Great Car Except the Radio and No Follow Up - Bdb85

Bought a new 2015 SRX and have had repeated problems with the radio/navigation/controls after the first two years. Now all we get are the same tired comments of “waiting on parts” and “we will call you back” We left in the car on Friday, July 3, and the radio volume jumped from 0 to ear blasting every 10 seconds. I had to drive with my hand on the volume down button. I called the service dept from the road and they verified they knew of the issue but had not called back. I got a promise that the Service Department manger would call me back. That was over a week ago. Very disappointed as we are looking to replace this car soon. If you value service, avoid this dealership. I have more examples of their inability to follow through.

Took car in for new transmission, scary, I can't do - Phillipm60

Took car in for new transmission, scary, I can't do transmissions and never took my car to dealership for service, except under warranty repair.

Great service department! - Johnna Bigley

Referred to Musser Motors repair shop by my mother who had recently taken her car to them. They got to my car within the hour. Service was fast, reasonably priced, and the customer service was awesome. They're very knowledgeable and do great work! Thank you so much!