390 Texas Chevrolet Service Centers

39 business days to get front and rear bumper fixed! - SpringbokJoe

I don't do these kind of reviews, but this was such a horrendous experience, I had to find a way to let others know. At first I thought the statement of work with it's 18 days to get such little work done, was insanely long. Boy was I in for a ride! Seven weeks later, I had enough and told them to have my truck out for me to pick up, whether repairs were done or not. With my drive home and getting home I found visibly 12 things that was not fixed - from small things like areas that was not painted to my bed not being mounted properly and somehow I now have one head lamp with a chrome bezel and one with a black bezel! I will not get into the detail of my experience, but I would like everyone to know about this place. Management is clearly of the 'good ol boys' club and got to where they are by riding the coat tails of others. Stay away from this place. I've had experienced this dealer, both in buying services and service department. Parkway Chevrolet is a FAR better option. The folks are actually sincere and human and want to work for you, instead of making money as the first priority.

I appreciate Tanner for being very courteous,polite,and... - whittingtontexas

I appreciate Tanner for being very courteous,polite,and very fast!!! I took my '92 Mazda truck to him this morning because when I made sharp turns, the steering wheel squealed loudly. He told me to start it and turn the wheel all the way to either side., It did the squeal and he said immediately "I'll be right back with my wrench". He got his wrench and within 5 seconds he had my steering belt tightened. All for FREE!!!!! Thank you for your services Tanner!!!

They did a great job. - Bill S

They did a great job. Great technicians and great service. Also the supervisor was great

friendly, fast, satisfied - lexus,gwen63

My experience was that I was greeted with a friendly employee as soon as I stepped inside, the service was fast, and I was satisfied

Service department is the worst, zero communication. - JustADab

Service department is the worst, zero communication. I dropped off my vehicle on Friday, advisor Jake said he will call me back before the day ends. Jake never called back, I called him on Monday and left a message with Gaby. Jake didn't return my call. I called back Tuesday, couldn't get a hold of Jake. Receptionist Gaby said Jake was busy, left my contact information. Jake didn't return our call, called back and finally got a hold of Jake. He said the service truck that brings in the parts, broke down and service will be delayed for days. 2 hours later, we received a call from Desiree, she said that our vehicle was ready. We called Jake back to determine if our vehicle is ready or not, Jake said it's ready but Mission could not fix the issue. We asked to speak to a Supervisor (Matthew) or a Manager, we were told that no one was available and they are off for the week.

Job well done I am well pleased, Thank You very much - Ben Redekopp

I would recommend Truck Town GMC for sales & service.they were prompt to give me an appointment and serviced my vehicles well. Thank You very much Ben Redekopp from Seminole Tx.

Worst customer service - golucki

Avoid Momentum Collision Center. They were supposed to deliver my car on Nov 23rd, then they moved the dates to 26th, then to Dec 6th and Kept moving the dates. They kept going back to Insurance for more money. Worse customer service from Joe Sonnier. Very rude. you will not get any updates. When we called to check the status, we got the answer as 'We will call you when the car is ready'. Look at their reviews at Yelp. I wished i had read them earlier. I had trusted Audi dealership but its the worst experience. Take the car somewhere else. They take months instead of weeks. Ours was not that much of a damage to take that long.

truck problems - unhappy dodge

had truck worked on got it back within a week had problem again. They try telling me pulling a 19,000 lbs. camper was to much for a 3500 GM is a total liar and disgrace to the consumers. will never send anyone there for ANYTHING

Body Shop - Tone225

I had the privilege of getting my chevy truck repaired and fix by their body shop. I believe the guy who helped me was Dustin Cole. He had unbelievable customer service and insured me that he will get my truck back to me in a timely manner. To my surprised he kept his word and exceeded my expectations. Thank you all for a great experience and great customer service.

I was a happy camper after getting everything done on - wCeeCee14/26honei

I was a happy camper after getting everything done on 6-4-2024. James Gray met me in the service bay at 9:22am and I showed him the flyer card I received in the mail. I told him I needed: oil change, state inspection, check brake pads and please check air in tires. Later before state inspection was completed, he came to waiting room and advised me of recommended 30K service. Asked him about brake pads and he reassured me they were fine. I okayed to do FBS 30K service. James had me ready to go at 11:16am with a couple of discounts. This made my day! I had figured the cost to be much more than I paid. It was awesome! Thank you to James at Moritz Chevrolet!

Great experience the staff was very friendly great service - OMAR.VELASQUEZ

My battery in my truck was dead and the service department was able to take me without an appointment. The service was prompt, and Joe Bueno was very friendly.

We had first oil change Thursday. - terryljordan

We had first oil change Thursday. Done in a timely manner and washed my car

Thank you for fixing my precious car. Appreciate updates... - SK

Thank you for fixing my precious car. Appreciate updates and text messages throughout the repair process. Exceptional customer service. Will definitely recommend the body shop.

The worst service experience, it’s been two weeks-no... - Shireysteve

The worst service experience, it’s been two weeks-no status as of today, not to mention I was sold a damaged car. In 30 years of buying cars, this has been the worst experience-ever!

Excellent service! - Roxy82006

JR Esquivel IS AMAZING SALES REP. I had a good experience and well come again and buy from Payne. Can't wait for next yr.