Earlier this week, I left a review expressing my - Tolharris12
Earlier this week, I left a review expressing my disappointment with the service I received at this dealership. However, I was pleasantly surprised when Jenny Cook reached out to me this morning. She took the time to thoroughly explain everything that had taken place with my vehicle and reassured me that the issue we experienced on Saturday would be resolved by the end of the day.
I truly appreciate her professionalism, patience, and willingness to make things right. Because of Jenny’s dedication and follow-through, I feel confident continuing as a loyal customer. Thank you, Miss Cook, for taking the initiative to reach out and ensure this was handled properly—it made all the difference.
Read More