3,957 Texas Dodge/1000 Service Centers

They could not help me with my problem…but they washed my - Gillis2801

They could not help me with my problem…but they washed my car! Much appreciated! Thank you! Jessica

They were selling a "Certified" low mileage suburban. - MONO

They were selling a "Certified" low mileage suburban. I brought a body shop person with me to inspect the truck. As it turned out it had been hit on the rear drivers side door area. Carfax showed minor damage to the rear of the truck. The salesman was literally speechless when we confronted him with the inspection results.

Work was done in a timely manner and service people were fr - GLORIABE

Friendly and respectful. I feel comfortable and confident that my vehicle has been well taken care of over the years. I would definitely recommend this dealership to others and have done so in the past. Sometimes I have felt the prices for service has been a little high but they do a good job.

Towed my truck here and the set department was horrible. - Matthew McMahan

Towed my truck here and the set department was horrible. Trying to say I flooded my vehicle when I turned out to be a spun bearing.

Great place to buy a new vehicle. Ask for Andrea! - theparkers0412

My new sales representative Andrea made the entire experience very easy and non-stressful right from the very beginning. She was upfront and honest about everything and I did not feel like I was being cheated out of anything. She was very pleasant, professional, and knowledgeable on the vehicle I was looking for and available to answer all of the many questions. I had a new vehicle I'd recently purchased two months prior that I was unhappy with and wanted to trade it in for something different...the dealership where I purchased the the vehicle from was just too far away from where I lived so I choose dealerships that were closer. Andrea was punctual and dialed in to what I wanted to see while at the dealership and even went the extra step with me to show me vehicles that were just recently brought to the dealership so I could be 100% sure of my choice and I’m really glad she did that because I changed my mind once I saw the truck in the other lot. I’m a very straightforward person and walked away from a different dealership earlier that week because they were trying to pull a fast one over my head and I didn’t like it...drove 20 miles the other direction to meet with Andrea at Classic Buick GMC and got the deal I was looking for without the hassle and swindling. I was in-and-out within a little over an hour. Andrea has surely made my wife and I lifetime customers and I tell everyone about her and about the dealership whenever I get a chance. Thank you Andrea for outstanding service! You’ve just made a lifetime customer!

If your going to be in the job of service show your... - Queen

If your going to be in the job of service show your customer services. I went in to get repairs and they had no loaners vehicles and my service guy "Mike" didn't attempt try everything to get one either. He seem like he was just there to get paid is the impression I got . I will not ever use this location again.

I’m very Satisfied with my Visit, and Service Repair. - cjhdiamond

I’m very Satisfied with my Visit, and Service Repair. The Staff/Service Department is always Courteous and Friendly.

They went above and beyond to make sure my Jeep was fixed. - CPROKSCH11

Check engine light was determined to keep coming back on one repair after another. They finally was able to track down the problem and fix it . They were very courteous and professional about it even though it was a frustrating situation.

Rich was an excellent in listening to the problems and - Miller

Rich was an excellent in listening to the problems and diagnosis the issue. He has great customer service.

I ha an issue with my car a Honda Pilot. - Brian

I ha an issue with my car a Honda Pilot.I have to leave my car parked every two weeks.On return the alarm had trained the battery.I had to call to get in jumped started with no success.I left it Thursday night.They Tod me to bring it Monday as I had it towed.Told them underlying issue.I wanted a full diagnostic.They did nothing till Wednesday.Told me battery was dead.On Thursday I rang hadn’t done anything.Told them put in a battery I will collect it.Took it to local garage I use.They did a doagnst.Charged my old battery which they said was dead.Very disappointed supposed to be proper Honda techs.Never use a dealership again

The service department staff, in particular Jeremy the... - specialk223

The service department staff, in particular Jeremy the manager, have horrible customer service. Returning a phone call even if you don't have an answer goes a long way towards building a good rapport. Being courteous and returning calls is something I expect but have not received from this dealership. I will avoid purchasing a Kia again in the future just to avoid this service department.

Had dashboard lights suggestive for O2 sensor failure. - IK

Had dashboard lights suggestive for O2 sensor failure. There are 2 pairs in the vehicle. Toyota folks said that I had to replace one pair for >$500. Which I did but the problem was still there. Then they said that I have to pay for replacement of the second pair. Really? For their inability to find the failed sensor I have to pay $1000 to replace them all? When I published this negative review at another site they responded that they told me about a possibility of other causative reasons and it was me who chose the replacement of a pair of O2 sensors. Huh? This never was discussed with me. I am not a vehicle/technically savvy tech, I'm just a customer.

good service at Clay Cooley - olgaibarra

I wanted a new car and I went to clay Cooley Irving tx. As soon as I got there Samuel helped me to find the best truck for me with a good price just how I wanted it .

Christian was by far the best representative that helped - edith.macias4478

Christian was by far the best representative that helped me with my car. I had to get things fixed and went above and beyond to explain things thoroughly for me.

Wanted Down payment before searching for fiance - PATTY017

I gave my information over the phone. explained my unusual situation. Told my they had a nissian they could get me into and that my credit would not be a problem. I rushed down there. They had the tags and everything ready to go. Filled out all the forms. Was told to go home and get my stips. I got a call the next day said I needed to bring in the 2 thousand dollars and then they would find me a bank that would loan me the money. I told them I have bought more cars than you sell a month and you deliver the down payment to the finance department when it is time to do the deal. I have never gave my down payment up front. JICKKIE,,NOT ABOVE BOARD. HIDING SOMETHING, TRICKY.