3,957 Texas SRT Service Centers

Excellent and efficient service department. - bcjcaraway

Excellent and efficient service department. Staff was very helpful to solve my problem. Happy with dealership.

I recently had a warranty issue with my 2018 Ford Raptor - Cedric Dupont

I recently had a warranty issue with my 2018 Ford Raptor regarding a leaking sunroof. I contacted Leif Johnson Ford, and I couldn't be more impressed with their prompt and efficient service. They immediately arranged for a loaner vehicle to be dropped off at my location and picked up my vehicle for repairs on the same day. When the job was completed, they seamlessly swapped out the loaner for my repaired vehicle without any inconvenience on my end. Leif Johnson Ford truly sets the standard for exceptional customer service in the automotive industry. Their dedication to promptly addressing issues and ensuring a hassle-free experience is unmatched. I highly recommend them to anyone in need of automotive service or repairs. Thank you, Leif Johnson Ford, for making the process so effortless and stress-free!

I bought my 2022 challenger on-line with the help of - Santiagol143

I bought my 2022 challenger on-line with the help of Chris Barrios and I will definitely recommend Lithia to my family and friends Chris went above and beyond to help me get the vehicle I was looking for not just tryingto make a sell.

Shelby’s estimate for time of service was spot on. - evanoraustin

Shelby’s estimate for time of service was spot on. Entire staff was friendly and helpful.

Lionel helped me out with minor issue and went above and - camrongalaviz

Lionel helped me out with minor issue and went above and beyond in helping me. Thank you!

Scott was fantastic. - Al.mazda

Scott was fantastic. Justin was even better. The support team was second to none. Andy and Dale were perfect leader of their squad. Exceeded my expections

I drove from Louisiana to Lufkin, TX to visit my... - RonquilleStacie

I drove from Louisiana to Lufkin, TX to visit my grandkids. When I arrived I got a flat tire and Mitch in the service department helped me out tremendously! He was so polite and he went above and beyond to help me get back on the road to see my babies! Thank you so much!

Good service and great complement no wait provided Uber - Dhchong2015

Good service and great complement no wait provided Uber service and ride home safe thanks for your service .

My experience here was superb and the wait time was very - gift1110

My experience here was superb and the wait time was very short. They were courteous and professional. The service given was excellent.

The service department is excellent. - verlei_k

The service department is excellent. The service manager, Arthur Montoya, really knows the meaning of customer service. He was our advocate in dealing with Mercedes USA and stayed at it until our situation was resolved. We would highly recommend Mr. Montoya and Mercedes Benz of Midland.

I recently visited Mercedes Benz of Sugar Land for - hafev63788

I recently visited Mercedes Benz of Sugar Land for routine maintenance on my car and was pleasantly surprised by the excellent customer service I received. While waiting for my car to be serviced, I had the pleasure of speaking with Steven Ho, one of the sales representatives. Steven was extremely knowledgeable about the various models of Mercedes Benz cars and took the time to answer all of my questions. He was patient, professional, and not at all pushy, which I appreciated. He took the time to understand my needs and preferences and showed me a few different cars that fit my criteria. I was impressed with the variety of cars they had on the lot and the attention to detail in their showroom. Steven's level of expertise and customer service were top-notch, and I felt comfortable and confident throughout the process. I would highly recommend Mercedes Benz of Sugar Land and Steven Ho for anyone in the market for a new car or needing car service. Thank you for the great experience!

I recently had the pleasure of working with Lyndee as my - David Atkinson

I recently had the pleasure of working with Lyndee as my Service Advisor at Mercedes, and I can’t say enough good things about her! From start to finish, Lyndee was professional, knowledgeable, and incredibly attentive to my needs. She took the time to thoroughly explain the services my vehicle required and ensured I was comfortable with every step of the process. What truly stood out was her commitment to exceptional customer service. She kept me informed with timely updates, answered all of my questions with patience, and went above and beyond to make the entire experience seamless. It’s clear that Lyndee genuinely cares about her clients and takes pride in delivering top-notch service. If you’re looking for someone who is not only skilled but also personable and efficient, Lyndee is the one to ask for. She exemplifies the high standards you’d expect from Mercedes-Benz. Thank you, Lyndee, for your outstanding service—I will definitely be returning!

Top Flight service department - whopperxlwithcheese

I'm extremely confident in their work. As a former mechanic & adviser, I'm at ease with their service & recommendations. My job has kept me very busy & I need a place to go that provides an expert level of care. They don't miss a thing. My service adviser of choice is Michael Stewart for honesty & integrity in recommendations & repair oversight. Why go anywhere else?

The customer service manager at Mission Mitsubishi really - cbernstein66

The customer service manager at Mission Mitsubishi really listened to my concerns and responded promptly to my original rating. He went above and beyond to rectify my concerns. Thank you!

We purchased and serviced four car from Michael Toyota in - stevedroeg

We purchased and serviced four car from Michael Toyota in seventeen years should tell you everything you need to know!

Mrs. - Cwhite123122316

Mrs. Rhonda Young (think that's her last name) and David Gates are hands down two of the most down to earth, good natured, honest people you'll ever meet. Everybody knows a horror story or how xxxxty dealerships can be after you buy your vehicle. There's been plenty of things I could've done my self but I'll take it to them each time just because they make the hassle of warranty work and everything else related to my vehicles easy

They Are very Courtieous and attend to almost your every - Customer Red Volkswagon 2014 CC Turbo Sport

They Are very Courtieous and attend to almost your every need, you have to catch them when they have Great Deals. Through and one of the best Dealerships I've been to in my entire life! Ask for Elias Taoufik he's very reliable, informative, courteous and highly cultured. Along Mr. J Hernandez as well I recommend talking to either one of these gentlemen they will guide in the right direction!

Nick the servicer was great. - ALOWHOG

Nick the servicer was great. The tech cliff was outstanding. Have a new vehicle and this dealer takes care of my baby.

Very Very Very Please - Benjamin 25

Even doe I wasn't looking for a car but looking I was driving along for a friend. ..but sitting down with Ken and talking about family and life He made you feel right at home. ... I Have friends Asking me Where I get my Car from and who help me ...I tell them to go to Nexcar and ask for Ken He help you to his Best. .I thank you Mr Ken for Make Me for once to Do something for Mr!!!!!!! God Bless

Karen in service did a fantastic job in letting me know - sportnutjeffrey

Karen in service did a fantastic job in letting me know how to take care of my Nissan Versa. I appreciate all of the excellent advice. She understood my questions of the first attempt and pointed me in the correct directions.

Michelle, on a Friday, 1450 miles from home, major - Robert

Michelle, on a Friday, 1450 miles from home, major problem with engine! Done Friday afternoon. Thank you, Robert Houghton

This is an amendment to a negative review I gave for poor - aggravated F-250 owner

This is an amendment to a negative review I gave for poor service response I received from this dealership. I was going to change dealerships (which is what I thought the service advisor wanted) but decided to write a review here just to vent. After the review the general manager of the dealership (Brian Weiss) and I talked and he has totally improved my situation and attitude. They are taking care of my service needs while picking up and returning my F-250 to me.