3,962 Texas SRT Service Centers

Chevrolet claims total customer satisfaction is important... - bobby.burge

Chevrolet claims total customer satisfaction is important to them. Their mission statement also states to provide the highest level of service. In my opinion you won't find either at this dealership. I went by there for an orientation on my navigation system and was rudely interrupted by a small man claiming to be the Big Boss. His name was Matt . He was rude, intrusive in the conversation I was having with another employee, clearly showing his lack of class or character. This dealership and Chevrolet should be ashamed of his behavior.

Friendly, easy to schedule appointments, professional, - daiglider

Friendly, easy to schedule appointments, professional, nice waiting area, clean bathrooms, wish they washed the car when finished. Would like to have a courtesy car available

They could not help me with my problem…but they washed my - Gillis2801

They could not help me with my problem…but they washed my car! Much appreciated! Thank you! Jessica

They were selling a "Certified" low mileage suburban. - MONO

They were selling a "Certified" low mileage suburban. I brought a body shop person with me to inspect the truck. As it turned out it had been hit on the rear drivers side door area. Carfax showed minor damage to the rear of the truck. The salesman was literally speechless when we confronted him with the inspection results.

Work was done in a timely manner and service people were fr - GLORIABE

Friendly and respectful. I feel comfortable and confident that my vehicle has been well taken care of over the years. I would definitely recommend this dealership to others and have done so in the past. Sometimes I have felt the prices for service has been a little high but they do a good job.

Towed my truck here and the set department was horrible. - Matthew McMahan

Towed my truck here and the set department was horrible. Trying to say I flooded my vehicle when I turned out to be a spun bearing.

Great place to buy a new vehicle. Ask for Andrea! - theparkers0412

My new sales representative Andrea made the entire experience very easy and non-stressful right from the very beginning. She was upfront and honest about everything and I did not feel like I was being cheated out of anything. She was very pleasant, professional, and knowledgeable on the vehicle I was looking for and available to answer all of the many questions. I had a new vehicle I'd recently purchased two months prior that I was unhappy with and wanted to trade it in for something different...the dealership where I purchased the the vehicle from was just too far away from where I lived so I choose dealerships that were closer. Andrea was punctual and dialed in to what I wanted to see while at the dealership and even went the extra step with me to show me vehicles that were just recently brought to the dealership so I could be 100% sure of my choice and I’m really glad she did that because I changed my mind once I saw the truck in the other lot. I’m a very straightforward person and walked away from a different dealership earlier that week because they were trying to pull a fast one over my head and I didn’t like it...drove 20 miles the other direction to meet with Andrea at Classic Buick GMC and got the deal I was looking for without the hassle and swindling. I was in-and-out within a little over an hour. Andrea has surely made my wife and I lifetime customers and I tell everyone about her and about the dealership whenever I get a chance. Thank you Andrea for outstanding service! You’ve just made a lifetime customer!

If your going to be in the job of service show your... - Queen

If your going to be in the job of service show your customer services. I went in to get repairs and they had no loaners vehicles and my service guy "Mike" didn't attempt try everything to get one either. He seem like he was just there to get paid is the impression I got . I will not ever use this location again.

I’m very Satisfied with my Visit, and Service Repair. - cjhdiamond

I’m very Satisfied with my Visit, and Service Repair. The Staff/Service Department is always Courteous and Friendly.

They went above and beyond to make sure my Jeep was fixed. - CPROKSCH11

Check engine light was determined to keep coming back on one repair after another. They finally was able to track down the problem and fix it . They were very courteous and professional about it even though it was a frustrating situation.

Earl Wills and Ken Neubauer provide EXCELLENT CUSTOMER - Chief#57

Earl Wills and Ken Neubauer provide EXCELLENT CUSTOMER SERVICE AND ALWAYS MAKE CERTAIN I AM SATISFIED !!!! Main reason I purchased my vehicle from this dealership.