3,967 Texas SRT Service Centers

Of all the BMW dealers in the Metroplex, this is the only... - dlm17

Of all the BMW dealers in the Metroplex, this is the only one that´s reasonably close to me. Everytime I go there, either to buy parts or supplies, or for service, they make me feel like they are doing me a favor, mostly after ignoring me for a while. My worst experience was yesterday, when I went to buy coolant for my Z4 (with the cold weather, the coolant light turned on). Me and another guy that was there to buy coolant also were waiting in front of the service counter for about five minutes, until he asked someone if they were open - the guy behind the counter was talking to another guy and I can only assume he was mad we interrupted his conversation, since he was rude to us. The service managers are also unreliable and never call back, and I´ve picked up my car after service without some basic things done such as resetting the service interval indicators. I also have a Lexus and the dealers are always exemplary. It upsets me that BMW, which should be a luxury brand and treat its clients as such, allows BMW of Dallas to have worse service than a Kia dealership. A friend told me that since Bankston bought John Roberts BMW and turned it into BMW of Dallas, they also have less than 40% of their mechanics BMW certified, though BMW demands its dealers have at least 60% of their mechanics certified by BMW. From now on, I will go to Moritz - I've heard much better things from them.

Scam artists and liars - Cheryl Feinberg

Brought my Subaru here for an EVAP issue. They replaced TWO AIR valves. The vehicle showed NO SIGNS of the air intake system needing repair and the engine code even said EVAP. $2100 and multiple lies from Emmanuel the service adviser, Dave the service manager, and Bart the GM and we are told $700 more to fix the initial problem because they deceived us. We will be looking into a lawyer. Do yourself a favor and go else where. They are scam artists and liars!

Jupiter Chevrolet changed my oil last week and, as - CKII

Jupiter Chevrolet changed my oil last week and, as always, provided excellent service. The staff is kind, courteous, and ensures I’m comfortable while waiting. Mr. Ashcroft even offers complimentary drinks from the vending machine. I won’t trust my car with anyone else!

We purchased a new Honda 3 years ago from Keating Honda - rickdoyle5555

We purchased a new Honda 3 years ago from Keating Honda in Conroe. Recently we had an unusual warranty problem come up that needed some extra management help. --- Max Williams (service manager) and Nate Shaw (sales manager) stepped in and went the extra mile to take care of this issue ----------------- Nate Shaw and Max Williams at Keating Honda have the upmost integrity----------If you are shopping for a Honda or getting one serviced, Go to Keating Honda Conroe.

Susan was so helpful and looked out for my best interest! - Mysissy77linda

Susan was so helpful and looked out for my best interest! So thankful she was my sales rep . This is a great dealership