2,790 Texas Used Car Service Centers

I must give an Excellent rating to Service Advisor Anibel - Todd.zman2

I must give an Excellent rating to Service Advisor Anibel Aragon and his Service Team for going above and beyond to provide an Excellent Customer Experience! The engine failed in my 2016 Santa Fe Sport 2.0 Turbo after 139,000 trouble-free miles. I feared for the worst outcome, but was assured by Anibel that the engine would be covered under a little known Service Bulliten from years ago. As he promised, I received a brand-new Hyundai engine at no charge! The only charge was to replace all the belts, hoses, and clamps. Of course,. they had to be replaced anyway due to the age and mileage of my car. The Total charge was $612.26 They even gave me a new free loaner car during the process. Overall, I was very impressed with the Care and Compassion of the entire Clay Cooley Dealership in Mesquite!

Advisor was real helpful with anything that needed to be - cbeaver1.1

Advisor was real helpful with anything that needed to be done on my vehicle and asked if I wanted it done

Great communication, easy to talk to and truck was ready - camartinez82

Great communication, easy to talk to and truck was ready as promised. Thanks again Covert Bee Cave team

I’m very satisfied with the service you provided on my - Sergio Delgado

I’m very satisfied with the service you provided on my truck. Everything was handled quickly and professionally. I appreciate your help

My advisor , Roland Flores was excellent And he is - salvadormurra

My advisor , Roland Flores was excellent And he is highly recommended, this is one reason to I will go back to service my car

Cleanliness very polite customer service a very welcome - DIEGOLOVE432

Cleanliness very polite customer service a very welcome atmosphere and when getting service checked they are on it fast and if you need other check on ur vechile

The dealership has come a long way since I was there - jrshukla2002

The dealership has come a long way since I was there before last. It was impossible to get a timely appointment before. Also, my service advisor this time was very courteous, helpful and knowledgeable. I sure would like to work with him again in the future.

Very professional, they keep you informed with your - Panchies1982

Very professional, they keep you informed with your vehicle. I love the hours. Gilbert is very nice as well as the other staff. I will continue to use them even if it’s a drive away from me. The service is that great !!

Great job. - Tinka O’Dwyer

Great job. Finished quickly and kept me informed of the progress on my vehicle throughout the time.

Great dealership good customer service willing to help - Rdmarical

Great dealership good customer service willing to help you out. And quick to offer assistance and get the issue fixed.

Great service and good people , very good at giving - budlite601

Great service and good people , very good at giving service at drive in with no appointments

Teh service I received at Toyota of Rockwall was great. - gberwald

Teh service I received at Toyota of Rockwall was great. Mr. David was my advisor and kept me up to date on both progress and alternatives.

They explained to me what was the matter and gave me my - Evelyn

They explained to me what was the matter and gave me my car back in two days

I recently took my RAM 1500 for service and was - the_boyers

I recently took my RAM 1500 for service and was thoroughly impressed by the entire experience. From the initial booking to the welcome at their facility, every interaction was marked by professionalism and transparency. The service advisor listened carefully to my concerns, kept me updated throughout the process, and explained all work clearly. The technicians performed a thorough inspection and routine maintenance in a swift and efficient manner. Pricing was upfront and competitive, and the customer lounge made waiting comfortable with complimentary refreshments.

Great customer service! - Shana

Great customer service! From the time of drop off to pick up Derek communicated with me. My car was beautiful and the repair is as good as new!

september 28 2025 took my vehicle in for warranty work - jimmathis1952

september 28 2025 took my vehicle in for warranty work Darrell took very good care of me in a timely manner thanks to him and service department . i can’t say that about the sales department what a joke

I bought my Ford Escape at Five Star Ford NRH and the - deborah.s.harmon

I bought my Ford Escape at Five Star Ford NRH and the entire staff has been professional and kind and have gone above and beyond from oil changes to repairs and correcting an issue with my warranty!! A special thanks to Ron Baron for updating me daily and providing a loaner while everything was being taken care of!! He was so kind and professional!! Also a special Thanks to MM Ross for taking care of the warranty and repairs and showing me I really can trust them to make me a Very Satisfied customer!!! I also want to thank Nick Hernandez for always doing a great job taking care of my oil changes and his kind and professional personality! I cannot express enough how happy and blessed they made me with my recent repairs!!! THANK YOU!! I can’t Forget to mention the ladies at the front desks and their kindness and of course the complimentary cookies!! And thank you to Johnny and all the mechanics that worked hard to make sure everything was repaired!! I highly recommend Five Star Ford in North Richland Hills, TX

I was wanting to downsize from an Equinox, to a tracks, I - OSTEENPAULA

I was wanting to downsize from an Equinox, to a tracks, I was looking for the color red, and I worked with Stephanie and Rashawn, and they got me into a little red tracks, which was perfect. I will definitely be going back for my next vehicle.

Everybody was amazing. - Pam

Everybody was amazing. They got to my vehicle quickly and made me feel very comfortable.

Great service from knowledgeable staff! - BLJR

Great service from knowledgeable staff! Comfortable waiting room with amenities for the more time-intensive services.

Very helpful and informative. - gododgerblue59

Very helpful and informative. Representatives eye contact with customers is very important. Gives the appearance that customers are being heard. Thank you.

Ethan did a great job taking care my oil change and tire - KENNETHSTREY1958

Ethan did a great job taking care my oil change and tire rotation on my 2025 Chevy Tahoe. Thanks

Excellent service from the initial contact to Josh - Fidelis86

Excellent service from the initial contact to Josh handling the project itself and to all the body shop techs that worked on the car excellent service

Derrick K was amazing. - Ms. M

Derrick K was amazing. He was fast to identify the problem and also communicate what steps were needed. Once he started the work, it was completed quickly. Definitely appreciated. Car drives better than it has in a while

It is always a pleasure to take my vehicle in for service - Leroy

It is always a pleasure to take my vehicle in for service as everyone there is friendly and respects my time and has me in and out quickly.

Service was friendly, timely and well done and plan on - les

Service was friendly, timely and well done and plan on returning for the next service.

The service was great and worked with me and my situation - statumchris

The service was great and worked with me and my situation in a timely manner

Very friendly staff and did a good job. - mpburns72977

Very friendly staff and did a good job. Michelle was very patient with me calling to check on my car.

Had my Sportage serviced and they were great! - jerjen1107

Had my Sportage serviced and they were great! Spence my assigned technician did an amazing job!

This is a very good dealership. - lumsted

This is a very good dealership.i bought my car there. brand new Real nice employees.