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Frany Zepeda
Frany Zepeda at Group 1 Buick GMC South

Frany Zepeda

Service Advisor

Group 1 Buick GMC South

12820 Gulf Freeway
Houston, TX 77034

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4.2
402 Reviews
4.2

402 Reviews

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402 Reviews of Frany Zepeda

July 19, 2026

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Employee Rating

He got the work done on my buick in it was goodserver on my car More

by Brenda Bishop
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Garcia

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Jul 21, 2026

Group 1 Buick GMC South responded

Hi Brenda, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC South. If you have any further questions, please don't hesitate to reach out!

July 13, 2026

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Employee Rating

Great service experience! In and out in a couple hours and everything done right the first time. More

by tedbilke
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 15, 2026

Group 1 Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2026

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Great people and great service! I have been very pleased since purchasing my new GMC! More

by John Stenbom
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Recommend Dealer
Yes
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Jul 03, 2026

Group 1 Buick GMC South responded

Hi John, we are so happy to read such a great review about Group 1 Buick GMC South! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2026

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Employee Rating

That did great and got right to business on taking care of the fluids being changed and the transfer case on the 4 wheel drive on my truck More

by trulyseeking1
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Service Time
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Recommend Dealer
Yes
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Jun 25, 2026

Group 1 Buick GMC South responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2026

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Excellent service department. We were visitors to Houston when our brakes failed. Staff was friendly, responsive and timely in getting our car repaired and ready to travel to trav More

by evan k
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian, “BB”

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Jun 17, 2026

Group 1 Buick GMC South responded

Hi Evan, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2026

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Employee Rating

BB (Joel) was extremely helpful with my services. I went in for an oil change and tire rotation. He fully inspected my vehicle before they brought it back and after he sat down and fully explained th More

by leppy_love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ada Pasasin, Anthony Morelli, Hannah Wilson, Ena Pasasin, Kim Diaz, Rafael Benavides , Joel “BB” B, Bryan Vance

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Jun 12, 2026

Group 1 Buick GMC South responded

Hello, we're happy you found Joel to be so supportive during your experience here at Group 1 Buick GMC South. Thanks again for the recommendation, and have an amazing day!

June 08, 2026

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Great customer service, dropped my vehicle off at 7am and 3 hours later it was completed. Definitely recommend More

by Skyisthelimit86
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 09, 2026

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2026

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Call to schedule a appointment and I was told that I was able to schedule appointment for today at 10 o’clock so I think that was pretty reasonable More

by Marcelluscherry65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Arellano

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Jun 09, 2026

Group 1 Buick GMC South responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 28, 2026

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Employee Rating

Service Provider, Claudia provided me professional, patient and polite customer service. Claudia was prompt responding to any questions I had. More

by Mikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Claudia

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May 15, 2026

Group 1 Buick GMC South responded

Hello Mikel, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2026

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Employee Rating

They did very well and I have a very good experience thank you so much More

by mario p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Group 1 Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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