1,347 Virginia Rivian/1000 Service Centers

I have had very positive experiences with this - Honda fan

I have had very positive experiences with this dealership. Nice and friendly people working the front desk.

Love Banister’s service team with Brian at the front! - V.atangan

Love Banister’s service team with Brian at the front! Always great to work with.

They set up and handled the recall on my truck promptly - jseate2000

They set up and handled the recall on my truck promptly and courteously. Very nice service dept staff.

The work was done good and they was very professional - Thomas Peterson

The work was done good and they was very professional when they done the work

I had a great dealership experience yesterday. - kay.floyd51

I had a great dealership experience yesterday. Kelly is very knowledgeable and professional. Although she was very busy when I dropped off my car, she gave me her undivided attention to make sure I was taken care of. My car looked beautiful when I picked it up and we look forward to seeing Kelly in August for our next service! Thank you Kelly!

Nathan was friendly and very helpful my vehicle was ready - Bob

Nathan was friendly and very helpful my vehicle was ready when promised clean and ready to go

I was very satisfied with the service and the quality of - Reese Chianti

I was very satisfied with the service and the quality of service provided with my vehicle

Alston did a great job with my Ram. - TOM WILLIAMS

Alston did a great job with my Ram. Kept me updated on the progress. Had to get a few things out of my truck and was very helpful and understanding.

Assistant Service Manager David Martin is a rock star. - PEVERETT

Assistant Service Manager David Martin is a rock star. He cares for customers, knows the business cold, goes the extra 3 miles, treats customers with respect and is a great representative for Ourisman. I've bought 3 Toyotas from the dealership, and more importantly (since profit margins are higher), GLADLY service them at the dealership. But not only that--I now bring a competitor's car for service, because David went out of his way to help. Great job!

Mr. Drew was very attentive and thoughtful during my wait - Jarvisburg

Mr. Drew was very attentive and thoughtful during my wait for service. I understand service and fully appreciate his position when it comes to communication between technician and customer

Do not believe the lifetime power train warranty scam - rakers57

Do not believe the lifetime power train warranty scam they offer. My salesman was super nice but when I asked what all I had to do to keep the lifetime powertrain warranty I was told to have any scheduled maintenance that pertained to the power train (Oil change, Transmission fluid change, and rear differential fluid change) serviced by Priority which even though its more expensive than other shops, I was more than willing to have this done for the warranty. After a enough miles had passed they stated that Honda recommended brake fluid change, but I had mechanic check fluid condition, and it was not needed, I also purchased tires from a shop that offers free rotation so of course I had that taken care of as well. But upon my last oil change at Priority, I was told I no longer had a power train warranty with them because of tire rotation and brake fluid, neither of which affects the power train. So just be aware of the shady business model and don't simply believe what their employees are telling you because the fine writing says different.

Service advisor was very nice and my oil change service - M_Gentzel

Service advisor was very nice and my oil change service quick. Clean and inviting wait area.

This dealership is very professional and thorough. - aubreymintz

This dealership is very professional and thorough. They care about their customers and address all of their needs.

Hands down the BEST dealership around! - JMac

Hands down the BEST dealership around! TRUSTWORTHY, TRANSPARENT, DEPENDABLE, FAIR. They have earned my ongoing loyalty and devotion. Several years ago I moved away, but I so love and trust this dealership that I continue to drive 90 miles (each way!) just to have Sheehy Subaru of Springfield service my car. Once you try them, you'll never go anywhere else!

Sara was GREAT! - JennieMae

Sara was GREAT! I understood all she said! AWESOME! She did a great great job!!

Schedule 8AM service call for rear pax door panel coming - milne

Schedule 8AM service call for rear pax door panel coming loose. A 14:00 service had not yet started because, as the rep stated, there was an emergency meeting at 10AM. Well, what happened to the 2 hours (8AM to 10AM) to fix the van? I had an appt...this was a quick fix. So, no call about the delay. I called 6 hours later and receive the news about the delay Unfortunately, the rationale for the delay does not hold water...simply poor judgement. If I had stayed with the car, instead of leaving to run errands, I would have had my car (maybe). What did you tell all of the other folks that were actually waiting? They were served first w/o an appt. Again - poor judgement and a reflection on the overall attitude by management & Hendrick Honda.

Amazing service. - Jr31henriquez

Amazing service. The man deserves a raise, very helpful and informative. Told me exactly what the problem on my car was and got it properly repaired.

The quality of service/labor/parts at Pohanka Chevrolet - Becky G.

The quality of service/labor/parts at Pohanka Chevrolet is very high and I rely on it. Adam is always a huge help and he explains everything very well. He works with me to find the right coupons which is very nice. It's one thing to buy the car there, it's another to keep coming back for service! I plan to keep coming back! Thank you!

Well organized- Maribel was very helpful and informative- - jake.pauig1

Well organized- Maribel was very helpful and informative- service went well and was on time

Professional and friendly staff. - sedudack

Professional and friendly staff. Have recommended to friends and family numerous times. Service is a 10!

The service was average, They need to improve their - allbrittonannie

The service was average, They need to improve their customer communication. Call customer as soon as additional repairs need to be made.

Jeff Barton is excellent to deal with. - Mark Grubbs

Jeff Barton is excellent to deal with. I have dealt with him since we bought our Vette. I like his demeanor, and he listens to my concerns. He is a great employee and person. Vincent did a video walk-around inspection, and videod the underneath of the Vette while it was on the lift. I enjoyed how he explained the tolerances with the brake pads, and pointed out other areas of importance. The videoing is a great idea, and I do not know when y'all started, but it is impressive. The detailing was fabulous.

I can’t say enough good about their service department, - lindakmoore

I can’t say enough good about their service department, they explain everything to me at length, they keep schedules and update me constantly! The work is done right too

Top Notch Service! - rcatm

Top Notch Service! Outstanding Dealership experience. Roberto Carlos Sanchez, Service Advisor, was very professional and provided all information I needed in servicing our Q70. He made sure I was notified of any and all items that may need servicing, and kept me informed on the status of my vehicle. Roberto deserves to be recognized for his professionalism and dedication to customers. Highly recommend Sheehy Infiniti of Chantilly and Service Advisor, Roberto Carlos Sanchez!

They are always very polite towards me when I come in for - powderpuff71163_1999

They are always very polite towards me when I come in for a service. One day I had my lights come on my dash, I was very upset. To find out what was wrong was under warranty. I had groceries in my car. They gave me a loaner for a day while they worked on my car.

Employees are knowledgeable and friendly. - Terry

Employees are knowledgeable and friendly..waiting area is clean and coffee and snacks are provided.

They are so friendly and are very attentive to their - kimsmith337

They are so friendly and are very attentive to their customers. They remember who you are.

I can't say enough good things about this dealership. - T-Gutie

I can't say enough good things about this dealership. Every time we go, they take care of us. Top-rank Sales, exceptional Service Technicians, and competitive financing! Special shout out to Tim and Quantae for getting us a great deal on a new car!

Friendly and courteous check in, efficient and through - J&J

Friendly and courteous check in, efficient and through with appropriate questions regarding reason for visit, even though may be known by computer info. Always clean drive in area, out of the weather, usually. Complementary 27 multi point vehicle health inspection and car wash are also offered. Waiting area is comfortable and has coffee and additional snacks with some reading materials for those like myself who generally wait for my vehicle to be serviced.

They are always friendly and courteous and my vehicle is - Chil799

They are always friendly and courteous and my vehicle is available in decent amout of time.