1,345 Virginia SRT Service Centers

Theresa has always treated me good & took great care of - stefmjensen83

Theresa has always treated me good & took great care of me while my vehicle was in service ..

Always feel as though I’m treated fairly. - Tempest na Tcup

Always feel as though I’m treated fairly. Work is done cleanly and fast, I also occasionally take advantage of their courtesy shuttle with I very much appreciate.

Alberto was excellent. - Lorraine

Alberto was excellent. He kept me informed every step of the way, and made sure I got everything that was needed.

They are always friendly and courteous and my vehicle is - Chil799

They are always friendly and courteous and my vehicle is available in decent amout of time.

Great experience. - Evans.curt

Great experience. Came in when my rearview camera became faulty. Made an appointment t to have it examined. I was there maybe 2.5 hours and left happy. The service advisor was exceptionally helpful and kind. Drove away with a new rearview camera installed, which was covered under warranty. I expected to need a return appointment after the part was ordered. Waiting area is comfortable with multiple seating options and free coffee.

Scott Cramsey took care of my 300 for a recall and other - mkwortham

Scott Cramsey took care of my 300 for a recall and other vehicle maintenance updates. He is trustworthy and transparent. He kept me updated on everything that needed to be done and wasn't pushy to get stuff done that was recommended. My car was done sooner than the expected time frame that was told to me when I dropped it off. I highly recommend him to take care of anyone's car needs. He is a very nice person. Thanks a bunch, Scott! Jackie W.

The staff at the dealership were amazing. - Druscelli

The staff at the dealership were amazing. Would definitely deal with them if I lived in the area.

Great dealership has been a big help to me and my family - tchowell308

Great dealership has been a big help to me and my family over the years i will continue to deal with them

Great people to work with! - Telstartek25

Great people to work with! Thank you to all the service staff! Have a great day.

They are so friendly and are very attentive to their - kimsmith337

They are so friendly and are very attentive to their customers. They remember who you are.

Had my vehicle in recently for state inspection and Ryan - chitovf

Had my vehicle in recently for state inspection and Ryan was great, very thorough and honest. Keep up the excellent service.

Service advisor was very professional and provided - josephnjr73

Service advisor was very professional and provided feedback. Very knowledgeable of services provided and informative.

Sheehy has constantly impressed me with their impeccable - Chase Phillips

Sheehy has constantly impressed me with their impeccable efforts during my many vists from the staff first and foremost they are always welcoming and are very willing to help with the any of my car needs while also giving that local family business feel even if they run larger scale operation the building always is give spacious and open feel that I appreciate

Tyrese J. - sakita.sims

Tyrese J. Is the best advisor that I have work with. #1 in my book

Incompetence during each visit and the worst experiences - shannarichardson

Incompetence during each visit and the worst experiences ever!!! I have visited this service department numerous times in the past year due to them being a 3rd party that I had to use. The numerous visits were primarily because they would cause additional problems while attempting to fix the original concern, creating loads of stress and uncertainty. On one particular visit Subaru needed to fix one speaker which was located on the right passenger side. Once I paid and picked the car up I realized that the speaker was still busted. Subaru said they fixed the wrong speaker? I did not have another busted speaker so I did not understand their explanation. Did they not think to test the speakers prior to returning my car to me? Upon returning to have them fix the original busted speaker they corrected the speaker but left a new problem for me. When I drove off the lot I realized I was unable to roll my windows down...I had to once again return for them to connect wires that they "accidentally" disabled. In addition, it took them 3 different visits to finally realize where my water leak was coming form but this was after they charged me for what they said was caused from a sunroof leak! Furthermore, I was charged for the "sunroof leak", which clearly was not the problem and I was never reimbursed!! I would highly recommend using a different Subaru service department or another mechanic all together. These experiences became beyond stressful and were a complete waste of money and time. I could probably fix my car better then this department. I reached out to the manager (Doug) as well via personal text and email and not once did he return my messages concerning yet another issue from my final visit a month ago. I would hate for anyone to go through what I have dealt with dealing with Subaru Va Beach Service Department.

Service manager very pleasant, check in was quick and - Lakeanna5300

Service manager very pleasant, check in was quick and easy. Service was completed quickly. A nice experience.

great service & attention to detail. - mark.wyatt

great service & attention to detail. Quality repair work, happy with doing business with the dealership

Fantastic service and very helpful. - Ali_alrasheed986

Fantastic service and very helpful. Always find the best solution to repair my car. Excellent service. Friendly staff who show me what they have done .

Routine oil change and delivery and pickup all without a - dwndc

Routine oil change and delivery and pickup all without a hitch thank u very much

Great service facility. - jobothor

Great service facility. Awesome customer service, would highly recommend. If I lived in the area they would be my go to for service.

The Service Department took time with an issue that has - K4fogg

The Service Department took time with an issue that has popped up infrequently and I appreciated their efforts to identify the source of the problem.

I took my car in to this dealership for the first time - buresh

I took my car in to this dealership for the first time for some maintenance work. I found the people involved (Sean McElroy and Jeff Shade) very professional and accommodating. I was totally satisfied with the whole experience.

My wife and I recently had our Nissan Rogue serviced at - leslie

My wife and I recently had our Nissan Rogue serviced at Hall Nissan and Bernard Branch was our Service Advisor. We really appreciated the way Bernard Treated us and of course the discount he secured for us! Thanks Bernard!

Todd was great at explaining the recommendations for my - Canty

Todd was great at explaining the recommendations for my car. I’m grateful that I met Todd with all of his knowledge and experience.

Stafford stepped up. - jenkins5990

Stafford stepped up. I had a check engine light and they reviewed it with no questions asked. I appreciate that. C Jenkins

Service department communication and mechanical work - crackerjack

Service department communication and mechanical work excellent from initial phone call through final pickup of my GTI.

Fast and friendly service. - Naenae

Fast and friendly service. I have purchased three cars from this dealership and always pleased.

Today I visited Pohanka Lexus for both annual inspection - Sultan of Lansdowne

Today I visited Pohanka Lexus for both annual inspection and to add new front brakes. My wonderful and extremely active service rep Hetty Stoner greeted me in her usual euphoric smile and proactive professional demeanor. Again I had my worked upon by the excellent Camaou my African brother0-in-arms. Such a wonderful and outstanding mechanic. My 2014 ES 350 with 71,000 miles never looked better and drives even better. I always visit with Miss Tricia head of all Service and with General Manager Gary Whipkey. Pohanka is the diamond imperial of all dealerships and I love the vip treatment even though I am a normal customer who appreciates the quality professional product given to me each and every time since April 2014. Hetty, Camaou, Tricia, Gary and the exceptional expertise at this dealership is cause to keep my loyalty in tact and to never look elsewhere. Rob Rothstein Lansdowne, Virginia 20176

DARCARS – Fairfax Honda: This is an unsolicited review. - Rich A

DARCARS – Fairfax Honda: This is an unsolicited review. The Dealership and Senior Consultant (Keith Derrickson) are absolutely OUTSTANDING! Keith always gets it right the first time! By far, he is the best Service Advisor at Honda we’ve worked with over the years. Some words that come to mind are: Professional, Customer Oriented, Knowledgeable, easy to work with, and much more. Thanks for having the caliber of folks like Keith on your staff!

Always friendly and curious and willing to answer any and - Btac47

Always friendly and curious and willing to answer any and all questions that I may have.