971 Virginia Used Car Service Centers

Service department scheduled a recall repair, then tried - Kris Stewart

Service department scheduled a recall repair, then tried to upsell for other repairs. They did not call or text to say the truck was ready. Dropped off at 7:30 am, finally went to service department to pick up truck, it was done at 3:00 pm. I left phone messages and texts prior to going back, and asking when it would be done. Receptionist called after I had already picked up the truck. First time at this service department and most likely the last.

Service and Sales Department have one goal, money NOT - Better Service at Haley GMC!

Service and Sales Department have one goal, money NOT customer service! Don't buy a car from here and definitely do not get it serviced here.

My husband and I had to get our Ford Edge serviced. - Bowlerc082

My husband and I had to get our Ford Edge serviced. DeDe was so pleasant and professional to deal with. She kept us informed every step of the way.,

Abstain yourselves from doing business with this - Sara Cain

Abstain yourselves from doing business with this dealership, moreover buying a Toyota. I purchased a brand new Toyota and, 4 years later the paint started peeling off on multiple parts of the car. Ever since, it is been a battle with Toyota and the dealership to get my car repainted even when they submitted a recall about a defect on the paint sealing for that particular model. The recall included a warranty paint. When I took my car in, service manager Ian Hall failed to do an accurate estimate and did not include a pealed the size of a coin in the back of my car. Service manager, Ian Hall and Body shop manager Lisa Coleman have neglected to perform an accurate estimate and both of these individuals and the manufacturer having passing the ball for 4 months now. And, after posting this review I will get a response of “please reach out to this email address or phone number” that’s what I’ve been doing and everybody is absolving themselves from a defect on the sealing paint. I just wanted to post this to warn consumers about the incompetence of this dealership and its manufacturer. Never ever again will buy a Toyota.

This dealership is SIMPLY THE BEST! - doriskirby13

This dealership is SIMPLY THE BEST! Patti is the absolute sweetest person and cares so much that your car gets the best service and takes all the time needed to explain when service on certain things are needed! This is my second car that I have bought from them and if I should go for a third it will definitely be Haley Toyota! SIMPLY THE BEST 😊

He was very patient and clear on what needed to be done - britbeverly23

He was very patient and clear on what needed to be done and I could not have had a better work done.

They are consummate professionals They don’t just sell - Satisfied Customer

They are consummate professionals They don’t just sell cars, they sell Lifestyle change upgrades.

I have been taking my car to Hart Nissan for many years - ddmorris54

I have been taking my car to Hart Nissan for many years for maintenance and service and I'm consistently delighted with the results. I have a dedicated service advisor, Rebakah Stevens, who is outstanding. She routinely takes me for a "walk around" the car with the technician to identify any problems and then a second time before I leave to verify that I'm satisfied with the work. I particularly appreciate the fact that they do not try to sell me anything that is not necessary to keep the car operating smoothly. Knowing that Rebekah has my back and that the service technicians do such good work makes doing business with Hart Nissan a great experience.