Hart Nissan of NOVA - Service Center

Hi Rebekah, Just wants to say thanks so much for helping me with getting the car mats today. Stopped by your desk on my way out to say thank you but you were not there. Appreciate your patience and kindness me with getting the car mats today. Stopped by your desk on my way out to say thank you but you were not there. Appreciate your patience and kindness. Regards, Brian More

My experience was amazing Chris and the tech explained everything that was going to be done to my car. Amazing service and people. everything that was going to be done to my car. Amazing service and people. More

Very good, as always. Chris provided excellent service again. He kept me informed throughout the entire process. Chris provided excellent service again. He kept me informed throughout the entire process. More

Service was great. The tech was nice and informative. Christopher was very detailed and kept everyone informed. The coffee was good and the dealership was clean. The tech was nice and informative. Christopher was very detailed and kept everyone informed. The coffee was good and the dealership was clean. More

Good Very good professional service with excellent technical review of my car's condition by the staff. technical review of my car's condition by the staff. More

Estimate was incorrect. Final cost was $200 more than the estimate. Nothing more. Thank you for the service. Final cost was $200 more than the estimate. Nothing more. Thank you for the service. More

Recently, I found a great deal for a Yakima SlimShady 6. 5 awning on your Nissan parts website and ordered it immediately. I was super stoked about this since I have an upcoming trip that this was going to b 5 awning on your Nissan parts website and ordered it immediately. I was super stoked about this since I have an upcoming trip that this was going to be great for. The catch...when I called your parts department to check on the status, Jose Calderon informed me it was on backorder and I was considering having to buy it for more elsewhere. However, he went above and beyond, and while I was on the phone, he manually found one in California and ordered it right then and there. I followed up a few days later and he checked and it showed that was on back order too. So, Jose again went out of his way last week and found one in Chicago and ordered it manually. Today, after driving 240 miles back from a botched work trip and feeling frustrated, I was elated to get an email notification that it was READY and I was able to stop by the dealership and pick it up in person. More

Timely n great customer service! Good briefing of what to expect n named and demo when service is needed! Good briefing of what to expect n named and demo when service is needed! More

I always feel shorted, taken for granted of each time I’ve Taken my car in for service. They don’t listen, give the wrong estimate of time to completion, try to stiff me with doing an air filter change I’ve Taken my car in for service. They don’t listen, give the wrong estimate of time to completion, try to stiff me with doing an air filter change that another Nissan dealer had already done. They did work on alignment/balance and when I got the the car back the air pressure was off on all tires!! This shows poor attention to small details and means I can’t trust them with the big stuff. I never will go back to these sheisters. More