926 Washington Ram/1000 Service Centers

Wow! - mlanra

Wow!!! Super impressed with the service provided by Tammy Fifer & crew! I had repairs needed to my (almost) 20 year old Volvo XC70 wagon and it turned out to be a big challenge to get the needed part. Tammy followed though on everything and kept me informed on the progress, and I even got a good break on the charge for the rental car I was using while waiting for everything to come together. I'm hooked on Country for all my future vehicle service. Kudos for the great work! Mareena L'Anra 1/30/25

Great service appointment. - ardevito

Great service appointment. They communicated through the whole process and were ready timely. Definitely appreciate the clear communication.

James Santoro always takes the best care of me and my - benolson1985

James Santoro always takes the best care of me and my vehicle! Attention to detail is on point!

Daryl from Service was wonderful to work with. - Serey C

Daryl from Service was wonderful to work with. He’s transparent, friendly and professional. Took great care of the issue with my car even with being out of state — would rec. everyone to work with him!

You can’t go wrong with Lee Johnson Nissan, professional - Lu

You can’t go wrong with Lee Johnson Nissan, professional staff in all departments, from sales to service. I had my second routine service done and I was really impressed with Nikki’s service and hospitality. I recommend all my friends to buy their cars at Lee Johnson and service them here.

Yuriy in your service department is the greatest. - debandallen

Yuriy in your service department is the greatest. he cares about his customer's and goes well beyond for them. It was going to be longer than they thought so he offered us a loner so we could do things.

My first time at Olympia Nissan for service went well. - South Sounder

My first time at Olympia Nissan for service went well. People were very professional and answered all questions slowly and accurately. Though I was not looking for a new car I was approached by a sales person who was not pushy but simply said that if I had any questions about their cars we are always here to help you with any questions and that they always committed to making sure the customer gets exactly what they want. I said if be ready in a years or so and she said “ we’ll please come and see us any time. Very casual environment.

These guys went above and beyond expectations. - Nadinee43

These guys went above and beyond expectations. Was so very impressed with their personal service

Kelsey in the Mercedes repair center was extremely - RSLONGERICH

Kelsey in the Mercedes repair center was extremely helpful and efficient in setting up my maintenance schedule, arranging for me to get a loaner car and then personally going out to my car and "normalizing" one of the car's power window switches after the work was completed.

Service area is clean. - bradley.dideriksen

Service area is clean. They have good coffee and comfy chairs while you wait. Service team was quick and responsive.

Jason took good care of me and had my car done early! - Avosetta

Jason took good care of me and had my car done early! I was very grateful, and the car is working great.

Excellent customer service and my vehicle was done as - B man

Excellent customer service and my vehicle was done as stated by the service rep. Great work West Hills Mazda!!!

Thank you for your great service! - c.bergman

Thank you for your great service! Thanks also for swapping and sending someone to bring my car to my house during my busy day at work. I really appreciate the entire team!

Consistent, excellent service over the past 10 years. - Scott

Consistent, excellent service over the past 10 years. Thank you Joshua Logan and service team!

All was good, got serviced and they found issues with my - tmurp43

All was good, got serviced and they found issues with my car. They have ordered the parts and will contact me when they arrive.

This is very good place to doing my service went I need - doroh461

This is very good place to doing my service went I need mostly on time and open schedule thank you

I had my Full Service Oil Change today with Port Orchard - rbwallace516

I had my Full Service Oil Change today with Port Orchard Ford. This dealership and it's employees has always done right by me and my Ford Fusion. I have been a long time customer and will continue in the future. Brenda Dunn was a blessing today with providing customer service. Brenda was the only one working the service desk and she was moving! Brenda took care of all the customers with a smile and gracious attitude. She kept communication open and provided input on progress of my vehicle. Thank you, Port Orchard Ford and Thank you, Miss Brenda for taking me back to when the customer is made to feel number one.

Really helped me out with a repair to get me back on the - Joel.sanford

Really helped me out with a repair to get me back on the road when I was on a cross country trip and showed up unannounced looking for help.

I took my car in because it was 2 years since my last - O.B.JAMES

I took my car in because it was 2 years since my last checkup (I had driven only 3000 miles in that interval) and the oil pressure light had just turned on. I sat in the waiting room for 4 1/2 hours while they did an oil change and diagnostics (seemed a long time for that amount of work). The service manager then gave me a list of $5000 worth of additional servicing needed, which included $409 for transmission service (done by them at the previous servicing only 3000 miles previously), $315 for fuel induction service (done 13000 miles previously), and $715 to replace the spark plugs (the car has only 51,000 miles on it). When I turned the car on to leave, the oil pressure light was still on. When I complained, the service manager said checking that would require another appointment for additional diagnostics (even though I told him about the problem when I gave him the car). When I dealt with him, he seemed very inexperienced and he found it difficult to explain why I needed the service items they claimed I needed. I guess I need to find a new place to get my car serviced. And I really would like to find somebody who could figure out why the oil pressure light is on.

It was 5 minutes and it was in and out and very friendly - MELISSAOUTLAND98682

It was 5 minutes and it was in and out and very friendly and awesome customer service

Will was able to get me in quickly and had my car - Mdimico

Will was able to get me in quickly and had my car serviced and ready to go

Very professional and courteous I go there for all my car - gsg61764

Very professional and courteous I go there for all my car needs. Thank you all for your help.

Rainier Dodge has been very helpful, Brian the service - Allen

Rainier Dodge has been very helpful, Brian the service guy is awsome, he answers all my questions , first dealership I left feeling really good about the work thats has been done on my truck

I’m completely satisfied service writer Jake is awesome ! - clifnjac

I’m completely satisfied service writer Jake is awesome ! He even sent me the shipping link so I could track the parts on order so no waiting and wondering when it would arrive. As I wait for the service Jake also keeps me informed as to the status of my vehicle. The technician who did the also made notes as to what else I needed. Highly recommend this service department and I drive past other dodge dealerships to have the service completed there. Thank you, Clif

New to Subaru. - MrsAnalysisParalysis

New to Subaru. Brought car in to get accessories installed and service was timely and well done. First impression of the service department is positively positive!

Garrett was easy to work with and set up a service - bernie thompson

Garrett was easy to work with and set up a service appointment for 2 recalls. Work was started at my appointment time and in a completed in a timely manner.

Have had amazing service with this dealership from the - Buck

Have had amazing service with this dealership from the time they opened up through today. Parts and Service departments are phenomenal and great to work with. Shout out to Naomi in parts and Austin in Service Advisor group!!

Vinny did a great job getting me checked in and updating - amiel.guerrero78

Vinny did a great job getting me checked in and updating me with the progress of my service visit.

Customer treated like family of Bud Clary. - msheppard8257

Customer treated like family of Bud Clary. Service department takes care according to your needs and not what they want you to do. Our $ match.

They appear as consistently understaffed. - GMC

They appear as consistently understaffed. 30 minutes to drop a vehicle off an hour to pick a vehicle up not sure if this is people or process but vehicles been in 5+- times between May 24 & Feb 25 and have been helped by someone different every time. The last time vehicle was in for engine light (same light it had been in for 3 times before) and 45k service, charged $1250+ for service… 2 air filters, tranny fluid, and ‘inspection’ Had to put a gallon of washer fluid in 3 days after picking the vehicle up but I was assured the service was done properly… Called to confirm that it is indeed their process to check and fill fluid. Service centers at dealerships are the worst but Gilchrist puts forth extra effort to make the process just a little more painful. Appears to me that they cater to fleet vehicles which may drive their response time. It took them 5 days to perform service and replace coolant valve. I assume they had to ship a part but was overly frustrated to the point I no longer cared to ask.