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Alan Webb Nissan - Service Center

Vancouver, WA

4.3
508 Reviews

508 Reviews of Alan Webb Nissan - Service Center

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April 20, 2024

I already sent in my ideas when I had problems With your dealership. Maybe somebody should answer some of my questions that I have just ignoring them. More

by TONY@TSPI-INC.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Kubicz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Massey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barris Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Alan Webb Nissan responded

Thank you for taking the time to leave us feedback about your experience with us.

April 18, 2024

Did not do do correct inspection on my car. And avoiding all my calls for 2 months More

by me3pet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Ahmadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eden Mederos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fadi Batroukh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Sauvageau
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clarisa Chow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sianna Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barris Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Ivers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist very bad
Apr 23, 2024 -

Alan Webb Nissan responded

Petra, Your vehicle was diagnosed correctly. If you have a new problem with your vehicle then the new problem would need to be diagnosed. However your vehicle is out of warranty and has been out of warranty since 2022, Nissan declined to extend any coverage for your original problem. Unfortunately due to your verbal abuse against our employees we no longer will accept your vehicle at our facility. We recommend you search for the next closest Nissan dealership to you location if you are continuing to have issues. Thank you and we wish you the best. Adam Ahmadi Service Manager

April 08, 2024

As always you guys go way further that I would have expected. Once our lives calm down..we will see just what we can swing. Our goal is eventually to consider a trade in on the 2014 car for maybe More

by Scott Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eden Mederos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Fried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barris Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't recall our last salesman who sold us the Versa Note...but he was great
Apr 10, 2024 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2024

They were very nice and even though they seemed busy they handled my recall quickly. More

by Garrett.Perrigo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Alan Webb Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2024

Service was great and faster than I thought! Congratulations and thank you for everything. I hope see you gays on the next time More

by Paul Galvez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barris Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barris Porter
Apr 06, 2024 -

Alan Webb Nissan responded

Hi Paul, thank you for taking the time to leave a review for us at Alan Webb Nissan. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2024

Blaine & Alan Webb are great at communicating and what I really appreciate is they do only work that needs to be done and the cost is pretty fair. I like knowing there are well trained technicians to work More

by rdonovan491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Alan Webb Nissan responded

We appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 14, 2024

Mike Henderson the salesperson is the best in Clark County. hand down. not so happy with the rest of them. More

by Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My sales manager is not listed, there for no good rating. worked with Joe for a bit, not happy with the sales attitude
Mar 16, 2024 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2024

A bit disappointing in that the problem was not found. You have all the fancy machines and yet you could not diagnose the issue. Paying for diagnostics and no solution is highly disappointing. More

by BBSOCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Alan Webb Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

February 29, 2024

Blaine was quick, friendly courteous and knowledgeable. No pressure but thorough inspection of our vehicle, with great recommendations. More

by bluscene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Ivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Alan Webb Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 23, 2024

Love working with this dealership! The service dept is top notch! Thank you for everything!! More

by BADRADRAE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadi Batroukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Alan Webb Nissan responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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