285 West Virginia SRT Service Centers

They started the work on my car the very next day and - lkstacy

They started the work on my car the very next day and called to let me know that a few more things needed to be done. They were very helpful and friendly when I called also.

Was an outstanding experience. We were from out of town.... - Kevin

Was an outstanding experience. We were from out of town. They called explained the issue and got right on it. One of the best experiences we have had with maintenance.

Love the open appointment time for services. Everyone is... - whorner0820@gmail.com

Love the open appointment time for services. Everyone is very helpful and get right on it and get you out as soon as possible also everyone is very friendly and professional

Mike in service and mechanics addressed my concerns and - cwshaw22

Mike in service and mechanics addressed my concerns and vehicle was taken care of. Have always had good experience with them.

While driving on North I-79, could not avoid hitting a - tdeandavis

While driving on North I-79, could not avoid hitting a very scared doe. Took first exit off to inspect the vehicle and then called Subaru of Morgantown since the engine light, cruise light, etc. would not go off. They were able to inspect my vehicle that afternoon and determine it was drivable to continue on my journey. Very grateful for their professional service!

Great customer service called yesterday and got an - Bethsbarnboys

Great customer service called yesterday and got an appointment for today… Everyone is always polite and helpful

They were very patience and answer all of my questions. - KINGDORIS

They were very patience and answer all of my questions. Excellent service and friendly staff. More important they fixed my vehicle.

Ashly and the Jeep Dodge Chrysler RAM store has helped me - joshua.kaylani

Ashly and the Jeep Dodge Chrysler RAM store has helped me with issues from a previous car I had and once I'm able to collect enough, I will be going back to get a brand new vehicle from Ashly herself! She has helped me numerous times and she knows EXACTLY what she's doing! ♡

This dealership is amazing, they are always nice and - Britt

This dealership is amazing, they are always nice and helpful, wouldn’t go anywhere else

I had an appointment for 11:00 AM and I was driving - Jkiger1953

I had an appointment for 11:00 AM and I was driving away from the service center at 10:50. The service was completed in a timely manner and to my complete satisfaction. The service advisor was very thorough and understood what I wanted done. He was thoughtful and courteous which was much appreciated. I’m sorry that I can’t remember his name and apologize for that.

The cowling vents on my 2019 Ram were clogged. - Dave Baker

The cowling vents on my 2019 Ram were clogged. Dealers Service person knew exactly what needed done to open the drain lines. Service was quick and problem corrected.

They are pleasant to work with. - marciahill08

They are pleasant to work with. Nice place. Excellent to service. Will definitely be back if I need their services again.

Very accommodating with scheduling, appointments on a - Lgbrowning63

Very accommodating with scheduling, appointments on a timely manner, extremely polite and friendly employees , comfortable waiting room , with refreshments.

Always very friendly and treat me just like family. - marshafc

Always very friendly and treat me just like family. Always ready to explain things I don't understand.

I don't have 15 words. - Cindy.dennis20cindy

I don't have 15 words. I was able to make an appointment and received fast curtious service.

met expectations and completed service in a timely - jpropst1

met expectations and completed service in a timely manner. The service rep reviewed the multipoint inspection report.

Very friendly employees, good service. - aboyd38

Very friendly employees, good service. Took my car in for hail damage and they missed a spot where paint was chipped, it was quite obvious where it was located and a picture was taken when i took my car in for the estimate. Theres no excuse for it being missed. Now I have to take my car back a third time. Also, the first estimate was approx $2300.00. When I picked up my car,the estimate was $8200.00.

Very nice people in the Service Dept , always courteous - mech1breed

Very nice people in the Service Dept , always courteous & friendly.. Took care of my concerns in about 1 hr..

Second time coming for an oil change. - mvid1977

Second time coming for an oil change. The staff was really helpful and polite. Didn't mind waiting.

Everyone was very nice and respectful. - Harvg63

Everyone was very nice and respectful. They were very helpful in servicing my outback. Thank you all very much.

Terrible! - Fusion

Terrible!! Left hand doesn’t know what the right hand is doing. Service department was the worst. They will never get my business, and I will spread the word.

It took over 5 hrs to put four tires on my vehicle and - matthew.s.hobson

It took over 5 hrs to put four tires on my vehicle and align the tires. Plus, the inside of my vehicle was dirty when it was returned. On a previous occasion when I had tire monitors changed. The vehicle was returned without all of the lug nuts on the two of the tires. I like the manager and service staff but the workmanship sometimes leaves a lot to desire.

Virginia worked great with me on this visit. - John

Virginia worked great with me on this visit. Understanding what I wanted and worked with me knowing my concerns and what I needed. Service turnaround time was very good. All the service advisors work well with me, welcoming me by name on each visit.

Review for Zach Oneal at Astorg Mercedes Benz I - Cyd.cross

Review for Zach Oneal at Astorg Mercedes Benz I recently had the pleasure of working with Zach Oneal at Astorg Mercedes Benz, and I can't say enough good things about the experience. While traveling from Florida, I encountered an unexpected issue with my vehicle that required immediate attention. Naturally, I was concerned, being far from home, but Zach quickly put my mind at ease. From the moment I arrived, Zach was incredibly professional, attentive, and reassuring. He immediately assessed the situation and made sure I understood what needed to be done. Knowing I needed to continue my journey, he went above and beyond by helping me secure a rental car so I could get home without further delay. Throughout the entire process, Zach kept me well-informed about the progress on my car, ensuring that I never felt out of the loop. What impressed me most was his initiative in helping me file a warranty claim for trip interruption. This level of service and care is rare and truly highlights Zach's dedication to his customers. Zach made me feel comfortable, safe, and genuinely valued as a customer. His exceptional service and commitment to going the extra mile make him an outstanding ambassador for Mercedes Benz. I wholeheartedly recommend Zach Oneal and Astorg Mercedes Benz to anyone in need of service. You can trust that you will be in great hands!