New Car - Winona Mary
We just bought our 2nd Hyundai from this dealership. We had thought about going from an Accent to an Elantra and had specific things we were looking for. More interior space being a big item. But Dave told us about another Accent on the lot and we tried it. It had more leg room than our present Accent, four doors, cruise control and the right price.
Dave did not pressure us, just seem to want to help us find the car we wanted. He was friendly, professional and hospitable. We really appreciated that he didn't pressure us.
Leased a 2017 Forester from Alex Korotko - Sluggo
Alex was knowledgeable and very patient through the entire process. We would return to do business with him again and recommend him to people who might be interested in purchasing or leasing a Subaru. We plan to have all our service work done at Wilde so we will no doubt be seeing Alex in the future.
Brad Farris was the business manager we worked with and he was also knowledgeable and explained the lease arrangements in a straight forward manner without pressure. It was a good experience.
Dick and Lois Stefanowski
Always Top Service Provided!!! - ornellasfamily808
Always enjoy bring by vehicles to get serviced! They keep them running in tip top shape! Thank you Jason, Mandi and Eric for always making me feel welcomed!!!
Rod Israeli - Rasa Valiauga
Had an incredibly pleasant and easy experience purchasing a CPO 2013 Subaru Legacy. Rod Israeli was extremely knowledgeable about the vehicle and able to answer all additional questions I had about the car. He was able to work with my budget and find the best possible interest rate, as well as drop the price of the vehicle. I am completely satisfied!
Reliable Car, Reliable Dealer - AWD Dave
The Subaru is a great value. Really, the only AWD vehicles in this price range. Our sales rep., Don Ciardo, knows the vehicles. Smooth sailing through the lease with John Welke, the business mgr. A great buying experience. Our third new Subaru from Sommers.
Experience buying a new car - XJ
I just recently bought a new 2016 Subaru Outback from Don Miller Subaru West. My salesman was York Bleyer, who is very thorough in his work and provided great service. He allowed us to test drive multiple vehicles and took great care in getting us the car we wanted. This dealership showed a lot more attention to detail than others and proactively takes time to explain everything about your car after you buy it, unlike other dealerships that just let you drive off without further explanation after your purchase. I would definitely recommend both the dealership and York to others that are thinking about a car purchase.
Wonderful - Nana
Gary took the time to answer questions and show us all the bells and whistles. The experience of purchasing a new vehicle was a good one.
Service department - Unlucky
i am retracting my previous post on the review of the service department. Hopefully my sons next service appointment will go smoother that the first.
Wrx ... Heck ya!! - Recon113
Quick service in buying a new car and our salesman Jim Madsen was awesome! No pressure and super helpful with explaining the cars features and recommending where to go for aftermarket stuff.
We appreciated our salesperson, Ken Boho! - DUFFER55
We don't enjoy car shopping. Ken Boho came out to help us at the Wausau Subaru lot and we found our car! We were shown the cars in our budget and we bought the Toyota Camry. We liked the Subaru's but they were out of our price range. Thanks for all the help, we love our car and the experience was great!
Too big to care. - unimpressedrob
At the lot a sale person came out while I was looking at vehicles. Overpriced pre-owned. I asked what the price would be on a new 2016. He shot back with a figure approx. $1000 over MSRP. Then stood there playing pocket pool. So I left. Called looking for help and told of my experience. Was told someone would get back with a price from someone in sales. Then a voice mail and email from Sales manager Steve Krueger. A lot of bla bla We strive to....and very sorry. Was told to call him. Still no price. Called him, oh he's in a meeting, fine. Called again, "what is this regarding" well I'm calling Steve back. Still not put through. I emailed back ( because calling doesn't work). Then tried higher up the food chain to contact Grant GM. "can I pass a message along to Grant" No Price, run around. Then another email from Steve "I've never has trouble with guests getting ahold of me if they use the number I gave them and asked for me by name" Which I did 3 times so it's my fault I guess. Then an email from him with the price. Almost $2,000 more than the best price I had ball parked. We have purchased there before. Returning customers are nothing to them apparently. And with the kids starting to drive in a year then 3 years these vehicles will also not be purchased at Bergstrom. More than enough customers and car lots that choices in the area to purchase from are few so they don't need to care. This was the 2nd bad experience which is why we purchased our CX-5 at Holiday.
went there for 20,000 oil change and rotate tires - sneaky
they changed oil and filter rotated the tires and was told they cleaned the engine air filter which I never heard of before everything is covered for 2 years or 24,000 miles, so anyway they said they would change the filter at next oil change that way I could pay for it
when I got home I checked the filter it was bad so I fixed the problem and bought a k&n filter I'll do it myself from now on , that way I know it was done right
DO NOT GO THERE - BOUGGYMAN
ONE STAR is to generous for these people. Horrible place to do business with. The place is run like a used car lot. They have no idea what they are doing
Sales & Leasing Consultant
Dahl Hyundai Mazda Subaru