Top Notch, First Class, Outstanding Salesman! Great Car too - DZ
We came to Dahl in La Crosse from Merrill Wisconsin. Upon arrival we were met by Alex. He was very personable and friendly. We told him what we wanted for a car,, and he listened and suggested the model of car that would fit our needs. He gave us plenty of opportunities to try different models until we found the one we wanted. Alex went above and beyond for us. He stayed late on two occasions to accomodate our travel plans. We had a few special request for test driving, and he made sure we got what we needed. It was because of his personhood and honesty, that we chose to buy from Dahl. He was professional and courteous throughout our search, followed up with us via email and phone. The best thing, He was willing to answer our questions, and very thorough when explaining the way the car works. I never felt that we needed to rush to make a decision and he respected our desire to take time with our purchase. Dahl also had a great selection of Subarus to choose from. Thank you!
Awesome experience! - Subaru1
From initial contact to the final delivery of the promised vehicle, the purchase experience was top notch and hassle free! Michael and his team was exceptional! No pressure buying, details were plain and simple. Could not be happier with this transaction.
Very helpful and friendly. - g.rupnick
I went in with a vehicle in mind. The Salesman was very knowledgable and friendly. I left that night with the new vehicle and could not be happier.
"5 Stars" for Rod Isreali - Dan S.
I recently purchased an Outback from Rod Israeli. It was a pleasure working with him. I have bought many cars in my lifetime and understand the car buying game that dealers play. Rod however was straight forward, informative, patient, fair, and genuinely friendly.
He followed through on the small details and made the difference between my purchasing from Miller or Sommers. If you are buying a Subaru..........see Rod Isreali!
Great experience - Hzm54
Previous car purchase experiences were difficult, but Adam and Michael were friendly, knowledgeable and helpful, We never felt pushed or pressured. We would definitely return for another purchase!
Pleasurable experience - Thomas A. Frantz
Jim Alfano was a very knowledgeable salesperson. Jim was honest and straight forward in helping us make the various decisions with our purchase. He gave unbiased information regarding the various issues in making the decision. Jim was not overly aggressive, but always there when we needed his input.
Wonderful - Nana
Gary took the time to answer questions and show us all the bells and whistles. The experience of purchasing a new vehicle was a good one.
Service department - Unlucky
i am retracting my previous post on the review of the service department. Hopefully my sons next service appointment will go smoother that the first.
Excellent customer service - Chevy_guy
I was recommended by a friend and even though I don't have a Subaru, they gAve me great service and Nick was very friendly and courteous. And his attitude was positive like he actually enjoys his job. I've been places where the employees appeared to dislike their jobs and you could tell. I understand some jobs can be hectic, but you should never let the customer see it. So I applaud him a great service. Definitely would recommend this dealership if you want quality, respect and don't want to be taken advantage of like some dealerships do. Anyway, basically, I will for sure let them work on my car again.
Great time with our WRX - WRX Jason
My experience with them was great, though I did have to go inside to get someone to talk to me, maybe I looked to young or not serious enough. We worked with Sean and things went smoothly. I test drove the car and set up an appointment to have my cars trade in value appraised and the next day I had agreed to purchase a 2015 Wrx. My wife and I have been loving it ever since, and we will be coming back to get a second one in a year or so!
Too big to care. - unimpressedrob
At the lot a sale person came out while I was looking at vehicles. Overpriced pre-owned. I asked what the price would be on a new 2016. He shot back with a figure approx. $1000 over MSRP. Then stood there playing pocket pool. So I left. Called looking for help and told of my experience. Was told someone would get back with a price from someone in sales. Then a voice mail and email from Sales manager Steve Krueger. A lot of bla bla We strive to....and very sorry. Was told to call him. Still no price. Called him, oh he's in a meeting, fine. Called again, "what is this regarding" well I'm calling Steve back. Still not put through. I emailed back ( because calling doesn't work). Then tried higher up the food chain to contact Grant GM. "can I pass a message along to Grant" No Price, run around. Then another email from Steve "I've never has trouble with guests getting ahold of me if they use the number I gave them and asked for me by name" Which I did 3 times so it's my fault I guess. Then an email from him with the price. Almost $2,000 more than the best price I had ball parked. We have purchased there before. Returning customers are nothing to them apparently. And with the kids starting to drive in a year then 3 years these vehicles will also not be purchased at Bergstrom. More than enough customers and car lots that choices in the area to purchase from are few so they don't need to care. This was the 2nd bad experience which is why we purchased our CX-5 at Holiday.
Buyer Beware! - Harvey Alois
Buyer beware and read the fine print is a lesson I should have learned along time ago! Leased a new Subaru and was not told of the 600.00 aqusition charge until I was in the F&I office. By then it was too late. I was emotionally hooked. I may have continued with the lease if they had told me up front but, this charge was just rolled into the monthly payment. During the term in f the lease, never had any contact from the dealer, no t even an attempt to lease me a new car towards the end of the lease term. I decided to buy out the lease, contacted Subaru directly and was told there were no additional charges. Went to the dealership only to be told they charge 259.00 to run the paperwork thru DMV.
These are "old school" car sales tricks. This F&I office , I can only assume, is a huge profit center for the dealership. Today, they also have their all to frequent $2000.00 discount on thier used cars.
Part of this is certainly my fault for not being more astute but live and learn.
I am doubtful they will even get me back for an oil change. Time will tell.
DO NOT GO THERE - BOUGGYMAN
ONE STAR is to generous for these people. Horrible place to do business with. The place is run like a used car lot. They have no idea what they are doing