The best yet - Bob
Dealership and service function together and are the best team I've encountered in all my 74 yrs. That covers dozens of dealerships over the yrs. of driving.
First Experience - baseballihle99
I had a great first experience at this dealership. Everyone was very helpful. The salesmen Alex, really help me find a car that was right for me.
Terrific customer satisfaction! - KathyNurse54
Our experience with Subaru cars has been so positive, we did not even consider other models when we wanted to add to our car family. We had checked out our first Subaru dealership, but found them set on their price with little interest in bargaining. My husband then went called Wilde's, found out what they had and price range. Later the same day they called him with an even better offer. The personal, inviting service they gave us when we went to the dealership was first-rate. Dave, our salesman, was phenomenal from test drive to operating my new Outback. We are totally satisfied.
Great Buying Experience With Jim Alfano!!! - badsit0102
Jim was absolutely wonderful to work with! He treated us like family, and truly cared about our needs! Jim helped us get a great vehicle for a great price! I definitely would recommend Jim to my family and friends!
Excellent - DO
My husband and I worked with Dean and Eddie and we were treated fantastic. We had no expectations when we arrived and were greeted with respect from the start. I felt we were being heard throughout the entire process. I will absolutely refer anyone looking to buy a Subaru to Don Miller Subabu East. There was no pressure at all!
Fair, knowledgeble help with warranty! - REB
Bought our Outback Limited 2.5i from Sommers in 2015, Mark was a helpful and knowledgeable sales rep. Two years later, we had already hit 36,000 miles on odometer, and about to lose our factory bumper to bumper coverage. After finding out the coverage we got mailed covered "basics" and not all the gizmos ("eyesight", etc.) we went back to Sommers to discuss with them. Anthony and Michael in the finance department were most helpful and showed us the different plans. We got the plan we needed to cover the basics and electronics at a fair price. Shout out to you, Michael for walking us through it.
Our new Subaru - Subielovers
Gary and Tony and Ericka were all very nice and helpful. Everyone at the dealership was too. We feel welcome every time we go back there.
8-Point Buck Was No Mirage - Thanks, Cliff Wall Staff - Mirage-to-Mazda John
Loved my 2015 Mitsubishi Mirage, but State Farm totaled it after a hit with an 8-point buck. No broken glass, no airbags deployed, and I walked away just fine. I'd drive another one, but State Farm went low for replacement cost.
Enter George Schoneman, who sold me the Mirage. George encouraged me to contest State Farm's offer, sent some 2015 Mirage price comparables he found, and ultimately State Farm raised their payout to me by $2,000.
Cliff Wall Subaru Mazda Mitsubishi was a great help through 2 weeks of insurance and replacement. I picked up a 2013 Mazda3 iSport with George's assistance -- a very nice car.
Top Reviewed Specialists At This Dealership
Sales & Leasing
My only fun car purchase in 15 years - forestguy3
After deciding the car I wanted was at Chilson's, I contacted them and was responded to by Mark. We communicated over a few days and I was assured he could transfer my out-of-state plates and take care of me. I went up an afternoon in an 'at last' break in the weather and spent the night. Caught Mark at opening at 9 and test-drove and approved the car. Finished the last bits of paperwork that were needed after having already given him info on-line. Jeanne checked me out. Jeanne and Mark were both zero-pressure easy-going pleasant to work with and got me on the road home by 10:30. Snowy hills and a pretty quiet highway in a great new car made the 4.5 hour cruise home almost like the icing on the cake. Got south of Madison before 2pm so that was wonderful. Just a little mist the last half-hour of the trip.
Sales Staff - Awesomely Happy
Sales staff was super knowledgeable. They were very friendly and answered all of my questions. I was offered several options for financing that helped to fit my budget. I would highly recommend Dahl Ford!
Damaged my vehicle - WRXgirl
I took my 2015 WRX here for an oil change and to fix a recall. When my fiancé picked it up and got it home the next day, I immediately noticed damage to the front bumper. It looked like it was scraped pretty bad. On top of that, the had attempted to paint it WITH THE WRONG PAINT COLOR. We called immediately and brought it back in. They told us they started to repair it because that's what they thought they were fixing. They also coincidentally lost the intake paperwork on my car, stating the condition of the vehicle and the work I asked to be performed. After getting I'm contact with Subaru of America, and them contacting the dealership, the dealership basically admitted it. Stated that they didn't have enough time to fix it and that they would not be handling it anymore. That I really basically a risk you take when you bring your car on for service. That was completely unacceptable, and even though they are 15 minutes from my home I will NEVER step foot in that dealership again.
Great. service! - Pr5555
We have been going to Kourcek for quite a few years.. Service is always exceptional. All the guys will take the time to answer any question and explaining hands on if necessary. They are very
people- oriented and all the staff are always pleasant and helpful.
Too big to care. - unimpressedrob
At the lot a sale person came out while I was looking at vehicles. Overpriced pre-owned. I asked what the price would be on a new 2016. He shot back with a figure approx. $1000 over MSRP. Then stood there playing pocket pool. So I left. Called looking for help and told of my experience. Was told someone would get back with a price from someone in sales. Then a voice mail and email from Sales manager Steve Krueger. A lot of bla bla We strive to....and very sorry. Was told to call him. Still no price. Called him, oh he's in a meeting, fine. Called again, "what is this regarding" well I'm calling Steve back. Still not put through. I emailed back ( because calling doesn't work). Then tried higher up the food chain to contact Grant GM. "can I pass a message along to Grant" No Price, run around. Then another email from Steve "I've never has trouble with guests getting ahold of me if they use the number I gave them and asked for me by name" Which I did 3 times so it's my fault I guess. Then an email from him with the price. Almost $2,000 more than the best price I had ball parked. We have purchased there before. Returning customers are nothing to them apparently. And with the kids starting to drive in a year then 3 years these vehicles will also not be purchased at Bergstrom. More than enough customers and car lots that choices in the area to purchase from are few so they don't need to care. This was the 2nd bad experience which is why we purchased our CX-5 at Holiday.
Poor service - Perry888
Poor and offensive service from sales manager and our family loves Subaru car , very sad but we will be looking elsewhere never again gustman
Best place to buy a subaru - Sunflower7780
I went in to buy a new outback. I never imagined the process would be so fast and easy. I picked out a car, and had all paperwork done very quickly. The new store is so nice!
Mark was awesome. Great job!
Subaru Sales Consultant
Schlossmann Subaru City of Milwaukee
Sales & Leasing Consultant
Dahl Hyundai Mazda Subaru