On 12/10/2013 9:46:15 PM rgodspell wrote:
I walked in not really sure about what I wanted, looking to trade in an 01 Tribute with 96k miles and some left on the lean. Don greeted me with a good firm handshake and a smile, took his time and asked several searching questions. He walked me through several options and politely allowed me to change my mind on him several times.
He was very real, kind, and it seemed clear that there were no games being played. He just wanted to get me the car I wanted at a reasonable price. That's what Don did. I went in looking for a 2014 and ended up with a great deal on a 2012 Impreza - heated leather seats, lcd radio, blue tooth - all the bells and whistles that I swore to Don earlier that I could care less about - and now cannot see being without. All because Don listened and gradually guided me to exactly what I wanted. Go meet him yourself, he is instantly likable, friendly, and easy going.
I can honestly say the whole process was positive and even enjoyable and ultimately I am very happy with both the car and the service I received. I have never been in an auto dealership and not left feeling that something just happened that I will regret in some way later, until now.
This is my first Subaru and I have to say have never owned a car of this quality before - I definitely recommend Don and the whole Sumner staff if you want a quality experience.
On 12/9/2013 9:17:14 PM davidumberger wrote:
Came in for an oil change, drove out with a new Subaru BRZ (and a new friend!). Gary Meyer was all information and help, no pressure. Every visit to see Gary at Lakeland for yet another test drive was met with friendly enthusiasm. Thanks Gary, for making this purchase of such a FUN car also a FUN experience…what buying a new car SHOULD feel like!