new car purchase - wahwah3019
Went in not knowing particularly what I wanted to purchase and was walked through the process professionally. All of employees that I met with or was introduced to were very pleasant
Great service great car - Happy judy
Just got my new 2018 Forrester. Jim Alfonso was a great help we really worked great together
I got all the info I needed and it made it easy to make my decision
2018 STI - A. R. Trussoni
Alex is the greatest salesman ever!
My mother bought a 2018 crosstrek and I bought a 2018 WRX STI on the same day from him. Together we have purchased 5 Subarus from Dahl, 4 of which were sold to us by Alex.
New car purchase - jerbear
Cory went out of his way on my first visit by giving me the information I needed on my first visit. I was even able to talk to him when he was not working. When I returned with my wife to purchase a car, he was very polite and helpful. The car buying experience was fast and " no hazel". I would definitely recommend Cory (and Wilde) to any one wishing to buy a new Subaru
New vehicle purchase - badgerbob
I'm 63 years old and I have never had a car purchase as easy as this one was. Everyone at the dealership was great and would definitely recommend them to anyone. We got a great price without any haggling. and the delivery was great they went through every feature on the vehicle and even gave us a tour of the service department and how to drop keys if it's late.
We are very happy with our purchase and DJ did an outstanding job.
Finding a new WRX with everything I wanted. - KKWRX
My husband and I went to test drive a WRX for my birthday with no intention of buying this year. Steve Hanke didn't pursue us to buy and answered all our questions. We decided less than a week later to buy a WRX but we wanted certain features that were hard to find and we didn't want to wait and order it. Steve helped look for the vehicle and gave a more than fair quote. This vehicle was at another dealership and when it came down to getting it he went out of his way to get the vehicle himself so it would be there when we wanted it. Any time we had concerns he was able to help us and is very personable. Sommer's is great but Steve defiantly makes it the best place to go for a Subaru.
Subaru Impreza 2017 - etshaver15
I came in during the week looking for a Subaru Impreza Sport-White. They didn't have any in stock, but as soon as I walked in the door I was greeted by multiple people and within 5 minutes I had someone to talk to let them know exactly what I was looking for. We sat down, discussed my options and was told it would be about 1 week before the car would be in. It was less than that, and I picked up my beautiful new Impreza and have been loving it ever since. The staff is great, and they are very accommodating.
Top Reviewed Specialists At This Dealership
Sales & Leasing
Our new Subaru - Subielovers
Gary and Tony and Ericka were all very nice and helpful. Everyone at the dealership was too. We feel welcome every time we go back there.
Best car buying experience in over 40 years of buying cars! - Happy.outbackowner
I needed some service done on my 2009 Legacy outback, so I took it to Chilsons. While I was there I took a walk through the show room and got to talk to a sales rep (Joe Anderson). I expained I was there for service. We talked about the new Outback and their new features. I could hear the passion he had for the cars and selling good cars to good people. One month later I was back to pick up my 2017 Outback. I was happy with the whole experience and the personal care and concern for my satisfaction I felt.
Amazing Customer Service! - libbybenson3
I recently purchased a 2017 Subaru Impreza from Mike Curtis at Kocourek Subaru. We originally weren't even planning to stop at Suburu, but then did on a last minute whim. Whereas some dealerships just handed us the keys, we very much appreciated that Mike took the time to walk us through all the amazing features offered in Subaru vehicles. Our choice to purchase was based on (1) the Impreza had so many safety features, (2) a spacious interior with soft leather, large windows throughout, and (3) was the best sedan in terms of balancing both the safety of all wheel drive with comparatively excellent gas mileage (28 city, 38 hwy). Overall the dealership exceeded our expectations in terms of their customer service, knowledge of the sales staff, products offered, and willingness to accommodate some special needs we had in the purchasing process. I would highly recommend stopping here first if you are looking for a new car (and ask for Mike)!
Worst service/repair experience ever - RJB
Please be aware of the service this dealership provides. It was the worst experience I have ever had with a service department. I made a appointment with them for an oil change and I had a transmission leak . The vehicle was still under warranty. When I picked up the vehicle that told me "yes" you have a trani leak but we can"t fix it. They referred me to another dealer. I asked them why then did they not tell me that they were unable to repair a trani at the time I made the appointment. Their response was they didn't have enough clearance height in the shop. I went home and got more furious and called the service writer back and left a message and I also texted her.
The next day I still had not received a response so I called them again and spoke with the asst. service manager who promised me he would investigate and get back with me by Friday. He did not so I call the Ford company and it looks like I am getting this resolved with them. Beware, they are nice enough until an issue comes up and then you get no response and no help from them. I would not recommend this dealership to anyone.
Four dealerships later!! Loved them! - Kristin53142
I had been to four dealerships in Kenosha Wisconsin with $8000.00 in cash ready to buy...they wanted to play games. Christopher Reed, was straightforward, showed me exactly what I wanted, and didn't waste my time. His professionalism and energy was outstanding. If you're looking for a new or used car Christopher Reed ends your search...without the games.
Poor service - Perry888
Poor and offensive service from sales manager and our family loves Subaru car , very sad but we will be looking elsewhere never again gustman
I had a stunningly very poor sales experience here - TickedOffInRockford
I was seriously disappointed in my experience at this dealership... pressure tactics so rude and uncomfortable I refuse to buy from them! This was a situation where a Ford dealership took in a Subaru as a trade-in, but all of the dealerships in their network could sell the used car. I had an initial discussion at the Ford dealership that went well, but I wanted to see if their Subaru dealership could Subaru Certify the vehicle and offer a better warranty. I expected a great experience because I'm a loyal Subaru driver, but when the Subaru sales manager learned that I was not ready to buy that first time I met with them at this dealership in Janesville and that I was going back to the Ford dealership for another discussion now that I understood my options, the sales manager suddenly turned brash and angry and turned to degrading pressure tactics to try to get me to buy right then. I was so angry at his dramatic turn in personal style and rudeness, I determined that if I buy the Subaru (very likely, but I'm not yet sure it's the right time for me to by any car yet), I will do so at the Ford dealership despite the fact I could get a better warranty for free from the Subaru dealership because of its existing Certified Subaru status... now that's what happens when a customer feels the love has gone out the window, if it ever existed at all. I'm happy with my choice to buy from the Ford dealership because I know with a well-maintained Subaru that warranty is likely not going to be needed.
I trust God will take care of this situation and help the sales team to learn from their mistakes. Trust and integrity trump price.
Too big to care. - unimpressedrob
At the lot a sale person came out while I was looking at vehicles. Overpriced pre-owned. I asked what the price would be on a new 2016. He shot back with a figure approx. $1000 over MSRP. Then stood there playing pocket pool. So I left. Called looking for help and told of my experience. Was told someone would get back with a price from someone in sales. Then a voice mail and email from Sales manager Steve Krueger. A lot of bla bla We strive to....and very sorry. Was told to call him. Still no price. Called him, oh he's in a meeting, fine. Called again, "what is this regarding" well I'm calling Steve back. Still not put through. I emailed back ( because calling doesn't work). Then tried higher up the food chain to contact Grant GM. "can I pass a message along to Grant" No Price, run around. Then another email from Steve "I've never has trouble with guests getting ahold of me if they use the number I gave them and asked for me by name" Which I did 3 times so it's my fault I guess. Then an email from him with the price. Almost $2,000 more than the best price I had ball parked. We have purchased there before. Returning customers are nothing to them apparently. And with the kids starting to drive in a year then 3 years these vehicles will also not be purchased at Bergstrom. More than enough customers and car lots that choices in the area to purchase from are few so they don't need to care. This was the 2nd bad experience which is why we purchased our CX-5 at Holiday.
Subaru Sales Consultant
Schlossmann Subaru City of Milwaukee
Sales & Leasing Consultant
Dahl Hyundai Mazda Subaru