1,229 ohio Used Car Dealers

My husband had been in contact with the owner about... - brittany.renaldi

My husband had been in contact with the owner about buying a Chevy Malibu Maxx and he told us that we should come up to take a look at the car. After over an hour drive on a Wednesday, when we got there we were told that the car was sold(even though my husband had talked to him the night before). We were disappointed but the sales manager Brian Maiden told us that he could have us one on Friday afternoon. We gave them a $1000 down payment and received a promise that he would call us when it arrived. Friday night my husband called to get an update and this is when the problems again. We were promised that it would be there late Friday night and he would call us in the morning after it was inspected. By two on Saturday we still hadn't received any news/calls from them. We had to call SIX times before we got any response(secretary told us he was on phone everytime we called over a five hour period). Brian swore the car would be there Saturday night and he would even meet us Sunday morning to pick up the car. Sunday comes-no call. No answer on any of the numbers "he can always be reached on". Monday comes around, still no call. My husband had to miss a work trip on Monday because he thought the car was going to be there and he needed to sign all the paperwork. After I finally got Brian on the phone, he told me it would absolutely be there and ready Tuesday morning and to come in at 10 AM. I had a bad feeling so I called before we left Tuesday to make sure everything was good to go. Car STILL wasn't there. Only after I told him that I wanted my money back did he tell me that he had no idea where the car was or when it would get there. I left a message for the owner and he called back saying that he would be at the dealership when we got there. As soon as we pulled in, Brian came running out with a refund check, said "Sorry" and walked away. I don't think he wanted us to come in and tell the owner how poorly he treated us. Our previous car was stolen, so we were paying for a rental out of pocket. They did offer a loaner car but why would we make a 2 1/2 hour drive if our car was supposed to be there the next day? I want the cost of my car rental for the day that they strung as along, Friday-Tuesday. Overall, we were promised the car would be there six times and made over 15 phone calls to them. They didn't call us one time. We gave them $1000 then Brian can't even call and keep us updated? VERY poor service. Other names for same dealership: Sim's Car Mall, CashforCarsStore.com, Revolutionary Car Credit, Andy Chevrolet.

simple presentation and dialogue well rounded - gary adkins

i came looking for a certain automobile sales and was easily offered what i was looking for.I was very pleased at the response.I was expecting ,somewhat,an offer different to my choices but received service that was for me and not about a car.This is good business I am pleased with the car.

Wow! - Cfdowney

Wow! Really underhanded business practices! -Blatantly selling warranties that they had no intention of honoring from the very beginning. Lying to customers. And Travis Smiley himself is something else! So disrespectful to women! He doesn’t even know the names of some of his best former employees. No wonder his employee turnover rate is so high. Everyone who knows me in the community knows I’m not a complainer and I’ve never left a scathing review like this, but I feel like the community needs to know. This man should not be doing business in our town!

Sleaziest Used Car Business Ever! - Ripped Off

These people are pure sleaze. Sure the buy here pay here business is sleazy, but these people are at the bottom of the barrel sleazy and criminal. I bought a car, had to pick it up the next day. When I got the car, the Check Engine light was on. Mind you, this is before it even got off the lot. I called to complain later because there was no one there when I picked up the car. I was told that it was my fault because the check engine light wasn't on when I paid for it. Within a week of buying the car, the starter went out. I called them and the owner, Sommer said "It wasn't that way when you bought it." How do you damage a starter within a week of buying it?!? Basically what they do is buy cheap cars rig them up and sell them to people who desperately need something to get around. I had nothing but problems with this car and put a lot of money for repairs, and finally called them to take the car back because the bottom was literally rusting out. The mechanic said that it was as bad as he had ever seen. These people are criminals who will lie, cheat and steal to sell you a dangerous, non-working car. Also, there is no way to make payments except to call, it cannot be done online or set up automatic payments. You have to call and of course, they charge $5 each time for the "privilege" of using a card. On top of which, Sommer the owner and her husband are very rude and talk down to their customers once they hook you in. These people are criminals, liars and thieves. Do not buy a car there unless you want to get ripped off!

If I could give St Clair Auto Sales a zero rating, I... - geocobean

If I could give St Clair Auto Sales a zero rating, I would. John Ash, the Internet Sales Manager, will waste your time by describing his vehicles as being in much better condition than they actually are. He described a heavily smoked in/fair condition car as being smoke-free/excellent condition. I had to make a 70 mile round trip journey to find out he was dishonest. I offered a $100 deposit to hold the smoke-free/excellent condition car he described over the phone. A few hours later I learned he wasted my time by fabricating the condition on a vehicle that I later learned had been bought at auction and had sat on his lot for over 1 1/2 years! Furthermore, he felt he deserved to keep the $100 deposit I had offered with good intent! I had to file a dispute with my bank to have the $100 deposit. John Ash couldn t supply my bank with paperwork showing he was entitled to keep my deposit...and that s because it was a good will gesture on my part. When I offered to make a deposit to hold the car he had described to me over the phone he could have been honest and said it had been on his lot for quite a while and the likelihood that it not being there when I arrived that evening was slim to none!

Mark and Shawn were awesome 10/10 will be driving another - Apowers323

Mark and Shawn were awesome 10/10 will be driving another 1.5hour to buy another car from them. Keep up the good work guys. Friendly and went above and beyond to get us setup and gave all the records they did and had for our truck purchase.

Anthony Barton was great, very friendly and helpful! - jp4

Anthony Barton was great, very friendly and helpful! Definitely would buy from him again! Purchase process was smooth and hassle free. Car was exactly as described and well priced.

Easy to deal with! - Elizabeth Roberts

Easy to deal with! Quality sales group that is honest!! If they don't have it they will find it!!

Looked for Chevy Express van, found one, runs like a... - Tom

Looked for Chevy Express van, found one, runs like a dream. You can tell they really drive, fix, and maintain all the vehicles. I don't like shopping for anything, but Moe made easy and painless. They gave me a great price and even fixed something on the new van 3 weeks after the sale for that was my fault it got broken. So, yes I am very happy and plan on buying all of my future vehicles from Moe and Target Auto. 5 Stars Thomas Jaye

no contact worthwhile ,no response,not interested in real - samueldonahue

no contact worthwhile ,no response,not interested in real negotiation on classic car trades ,not interested

New Car for a New Driver - patrickbenz

These guys had a super clean, 1 owner, Toyota Highlander, perfect for my new 16 year old driver. They were friendly and made the buying process a breeze! Amazing experience, would definitely buy at TKP again!

OMG. - collins64

OMG. What a terrible experience. I tried to buy a used 2017 Cadillac ATS there after finding it online. I made an appointment on Thursday to see it and drive it on Monday morning at 9:15 AM. On Saturday, I get a reminder of of our meeting on Monday at 1:15 PM. I quickly remind them that the scheduled time is 9:15AM. I get there and the salesman is 10 minutes late. He goes to get the car out of the lot and says sorry it took so long, I had to put some air in the tires. I drive the car and it vibrates at 65MPH. I drive back and look it over and it is absolutely filthy. Especially under the hood. I tell him during negotiations that it needs new tires, at minimum, balanced and check for perhaps a bent rim. That the car needs a complete detail including wash, wax, interior, trunk and engine compartment. After hearing this sales person break promise after promise, telling me lie after lie, giving me the old standard used car salesman lines like, "better hurry, someone else is on the way" and finally ghosting me, I gave up and bought elsewhere. The absolute worst salesperson I've ever had the dis-pleasure of trying to deal with. I don't know if it was just him or the entire company culture, but I'll certainly never be back and I would encourage anyone else to turn and run. What a xxxx show. I'm giving 1 star because I don't have to option of giving no stars on this review board.

Great experience at this dealership. - William P

Great experience at this dealership. They made buying our dream car a fast enjoyable experience!

Told me car would be at location, was not there as... - 24andtired

Told me car would be at location, was not there as promised. Did not have time to look at cars I did not research beforehand.

Craig at C&C was very easy to work with and we dealt with... - craigpsnyder

Craig at C&C was very easy to work with and we dealt with everything mostly over phone and via text. They gave me a fair trade for my old vehicle and I was in and out the door very quickly. I highly recommend them.

False advertising. - Ryanpierson35

False advertising. Salesman lied about a jeep having a clear title. The very first question I asked was, “this doesn’t have a salvage title right?” “No, it has a clear title” he says. Negotiated financing for two hours. Agreed on an acceptable monthly payment combined with a down payment. Ran our credit and approved us. The ad referred to the vehicle as being well maintained, however he told us after running our credit that the jeep actually had a salvage title due to being stolen AND wrecked! That’s false advertising imo. You can’t say a car has been well maintained when the xxxx thing was stolen. Who knows what happened to it? Did the thieves maintain it well when they had it in their possession? I wouldn’t have let them run my credit if they would have told the truth to begin with. I might have even bought a more expensive jeep if I got some honesty from the start! He referred to this as a “minor hiccup.” Ha xxx!?! He said the monthly payment would actually go up about $40 per month because of the salvage title right before we were getting close to the paperwork. The salesman knew all along the jeep had a salvage title. I wasted 3 hours of my life on nothing short of a dirty trick. What car salesman doesn’t know which vehicles have salvage titles on their own xxxx (very small) car lot? They either lied or they’re ignorant and I wouldn’t buy a vehicle from neither. Avoid this place at all costs! Nothing but thieves selling junk bought from insurance companies. Worst experience I’ve ever had at a car dealership.

Called on a Saturday morning about a used car listed for - DB

Called on a Saturday morning about a used car listed for sale. Was told that the salesman had taken the vehicle with him and would be back with it on Monday. I told them I would be there at 9:00 am when they opened but was told to call first to make sure what time he would be in. Called back shortly after that on Saturday to ask if they would assure that I would get first opportunity to view. Was told by the owner that I would. Called Monday morning at 9:00 and was told they would call me back when they heard from salesman. They did call back about 9:20 to say that salesman was there, and he had let another person test drive. Again, they assured me that I would get first chance at the car. I had told them I was an hour away and would leave immediately. 40 minutes into my drive they called and informed me that they just sold the car. Obviously, they are not trustworthy and honest in dealing with potential customers. Disappointing for a family run business.

I buy my cars here and have for 20+ years. Their deals... - hunterkn

I buy my cars here and have for 20+ years. Their deals are so good my sister (South Orange, New jersey) buys her cars exclusively from here. I would buy any make or model Steve sells because he will stand behind it. They care about the customers and consequently, they have LOTS of return business. There is no pressure to buy, just honest straight forward deals.

Amazing Experience with Suburb Staff - NealFamily

My family and I had an amazing experience at this location. Our sales representative, Terry, was not only accommodating but also understanding of our financial situation. Terry went above and beyond when financing our vehicle. He tried multiple financial institutions, and he advocated for our case. Finally, after his hard work and dedication to our financing, Terry supported us in driving home a 2015 Kia Optima with only 51,000 miles and a clean title history. Additionally, we had a trade-in that was not running, and Terry stayed late on a Saturday to tow the vehicle, designate a loner vehicle, and secure an appointment for early the following week. This dealership is family focused, and truly dedicated to customer service. Thank you to World Auto Net and especially Terry for such a positive experience! The Neal Family

my experience at 1st quality sales was great, everyone... - ikonic82

my experience at 1st quality sales was great, everyone that worked there was super helpful and one salesman that helped me out the most was a guy named Ben, he made sure I got the car that would fit my needs. I ended up buying 2013 dodge avenger and I loved everything about it. if you are looking for a cheap but valuable car I would recommend anyone 1st quality sales.

Quite Possibly the best used car dealer around! I love... - balmoral

Quite Possibly the best used car dealer around! I love the way they handle their business

I feel I got bait and switched. - drthnelson8

I feel I got bait and switched. I inquired on 1 car and asked for videos of the car. Got videos asked if it had heated seats and said, "Yes, fully- loaded." Nothing else was said that the car I inquired on had been sold, and this car was a plain jane model. They ship it to me, I start looking at the car, and it's not fully loaded. No heated seats, not powered seats, manual everything. I had 2 things that were a must heated seats and 2nd row bench. I sent an email to them about this when I got the car. Monday, I get you well, get you heated seats, remote start, fix the heater, and detail the car because it was gross on the inside. I have emails, phone calls, and text messages saying that we can rewind the car deal. Then the owner says no way, your car is ours, and I'm in breach of contract, and he'll reach out to law enforcement. I give them my trade-in because they said they would do all the things we discussed. Now I get we will look into this. Wow, this is a dealership I'd run from.

Love the airplane - cars

Very good people. We will be back real soon thanks for every thing. steeler fan . You should not be forced to write more then what you have to say.

Sales Representative (Tom Cox) sold us a demo and assured... - joleen

Sales Representative (Tom Cox) sold us a demo and assured us 5 times before we purchased the car that it had a six disc cd player. Mr. Cox had been the diver of this "demo" car for 6 months so we trusted his word about the features of this car. After repeated calls to him about it not having the cd player he told us he made a mistake but assured us that he would have one installed at no cost to us. After three weeks of trying to get this completed he finally told us he would not install the cd player. This dealership now states that they told us ahead of time that it did not have this feature, A COMPLETE LIE!!! They have never called to see about our satisfaction with the car, they do not return calls, they lied about the features of the car, made promises and then broke the promises. When questioned by their corporate office about our claims, they lied!! I have never dealt with such an unethical and untrustworthy group of individuals. Do yourself a favor and STAY AWAY from this dealership!!!!

Contacted dealer about . - Joe Brown

Contacted dealer about . Set up an appt process was fast. Purchase a Jeep instead of a car.

Great customer service very easy transaction good people, - jschall

Great customer service very easy transaction good people, Rodger, the sales rep was awesome and they also even deliver the car to me on a Sunday