24 Ford Dealers near 12118near 12118

The dealership itself was extremely clean and - jchall41

The dealership itself was extremely clean and professional looking. All my interactions with your sales staff & finance staff whether it be via email, the phone, or in person was pleasant and professional. As I was a buyer from out of town I appreciated that. I would make the drive from Syracuse, NY to Albany, NY again without reservation and will recommend friends & family to do the same.

This was my first time at the depaula ford dealership and - patricia.kelly30

This was my first time at the depaula ford dealership and Dan was more than helpful to assist me with my car! Thank you Dan and I am looking forward to my next oil change!

Great experience at Ford of Latham. - kurt_roenfeldt

Great experience at Ford of Latham. From start to finish, it took less than a day and everything was done in a friendly manner and very efficiently!

Ford had a recall on my 2018 edge. - Carlub58

Ford had a recall on my 2018 edge. Steve Murphy was great in getting the parts scheduling the replacement & getting us a loaner for 2 days. Thank You so much Steve

One More Time... - bjs

Once again I have leased a beautiful new Ford from Jack Byrne Ford in Mechanicville and my experience was wonderful. This is at least the 8th or 9th car from this dealer and my outcome is always the same. No problems and I leave with the car that I want.

They made the process very easy and simple. - Stacies

They made the process very easy and simple. I would definitely go back to them to buy a car again.

My experience at Lacy’s Subaru was exceptional. - Vern257

My experience at Lacy’s Subaru was exceptional. Jake Robinson guided me through the process flawlessly without pressure My car is perfect for my needs and the price was right. I have no complaints, only praise for the assistance I receive. Veronica Luke

Fast and good service in and out in record time good - Cfabian09

Fast and good service in and out in record time good people who really help

This dealership, especially Zach, went above and beyond - baldwin1858

This dealership, especially Zach, went above and beyond with figuring out the extended warranty on my truck. The repair was done well and in a timely fashion. They kept in touch with us every step of the way. I can’t say enough good words about them. Very happy with them.

Excellent service visit. - 20Fusion12

Excellent service visit. NYSI and efficiently diagnosed an electrical issue. Pleasant and professional. A real pleasure. Kudos to the Service Advisor and Tech.

I am highly enraged. - Lou G.

I am highly enraged. I received a friendly apology after being ripped off for $336, and they couldn't fix what they assured me they could. Total deception and no concern after I made it clear that I am a low-income senior and can't afford for anything to go wrong. I brought my Navigator there for service because a while back, my auto Locksmith couldn't program a spare key. He said it could be because the aftermarket remote starter was somehow blocking them from getting into my Navigator's system. He said only a Ford Garage had the right diagnostic equipment to figure it out. So, Johnson's called me after a couple of hours and said they had the problem solved and then talked me into getting a spare key cut and programmed from them instead of my locksmith in case there was still a problem with the system. At the end of the day, I ended up with an apology and a new spare key that only unlocks the doors but won't start the engine. They're diagnostics guy is supposed to be an expert and couldn't even figure out how to either bypass the remote starter circuit or just disable it. I'm trying to dispute the charge on my credit card, but it's still pending.

Emmaline Jordan was an excellent saleswoman. - kosh1147

Emmaline Jordan was an excellent saleswoman. She was knowledgeable and helpful. Every aspect went smoothly. The service department made sure the vehicle was in tip top shape. I love my new car!

This is a warning for anyone looking at Greenwich Ford. - ponchoD

This is a warning for anyone looking at Greenwich Ford. I am speaking up because I have the documentation to back up every word. My experience from January was a textbook shell game. ​When I walked in with my wife, I was met by three different people who looked us in the eye and lied. One man shook our hands, patted us on the shoulder, and promised, "We'll take care of you," while giving me a false name and position. After seven months of digging, I discovered that I never even met the real General Manager. ​I realized the extent of the deception only after bringing the truck back to the service desk to address the issues I noticed during the test drive—specifically the engine ticking from the leaking exhaust manifolds and the steering shimmy. It was there that I was informed of a "down payment" requirement for a warranty fix, which led me to uncover the truth about my deal. The finance manager had pulled off a classic bait-and-switch: my $6,000 down payment disappeared on one copy of the contract but reappeared when reported to the finance company, while the price of the truck was inflated from $30,000 to $39,864. They funneled that money into DOWC warranties I never asked for and never signed for. This has cost me thousands of dollars in financing charges over the life of the loan. To make matters worse, my contract states a 72-month term, but my finance company’s app shows a 73-month term. ​I also realized that the repairs they tried to charge me for should have been covered under their own 60-day/3,000-mile "good to go" guarantee. Doing my own research was a gold mine that finally answered questions we haven't been able to solve for seven months. There are names appearing in these reviews that aren't on any official rosters. It is shocking what goes on with these dealerships and the games they play. I am thorough, and I am preparing for my day in court because I have the documentation to prove exactly what happened. ​Check your paperwork closely before you take that truck or car home, even if you just finished signing the deal. Compare every copy to ensure your down payment is applied correctly and the loan terms match. Research the staff before you go so you know exactly who you are dealing with.

I had a very complicated issue with my car. - Keith

I had a very complicated issue with my car. I called and spoke to the service manager. You understood my problem. He then got what the general manager who also understood my problem. They took wonderful care of me in my car. They went beyond the call of duty. They were totally awesome.

Very Satisfied. - Dwight

Very Satisfied. would recommend them for their overall professionalism and prompt attention to my needs

I want to thank Chris Brown and Zach for taking care of - Fmaynard123

I want to thank Chris Brown and Zach for taking care of my emergency. Kudos

Was very happy with purchasing are used F150. Greatly... - mikeharris0

Was very happy with purchasing are used F150. Greatly appreciated all the help from Darren Frasier on showing me all the details and helping me with connecting my phone to the truck. Was very pleased to get a phone call the next day that my extra accessories had come in and to come right down to have them installed. Thank you again Darren for going above and beyond to make sure I was satisfied with my vehicle.

I get my f 150 Raptor 2022 --- my sell person was a PJ - JAN

I get my f 150 Raptor 2022 --- my sell person was a PJ Baker-- no problems at all -transaction went very easy -- - no surprises --so much fun to drive this car Thank you PJ

It’s a great place to go and purchase a car with great - mckeebob56

It’s a great place to go and purchase a car with great deals and service. I been buying car’s there for years love ford products.

Do not recommend. - Jack

Do not recommend. Extremely unprofessional and rude staff and owner. After purchasing a used truck at sticker price (1) I was not given a spare key and the refused to get me one. (2) truck was not cleaned from the previous owner, garbage under the seats. (3) truck was given to me empty of gas, and (4) I told both the finance guy and the owner joe both in person and via email multiple times to register the truck commercial and at a specific weight. After getting the registration back not commercial and not at the weight I specifically told them, I was told by the finance guy there is nothing he can do and he will not refund me the money ($400) that I paid for them to register the truck. I reached out to the owner Joe as he was the one who sold me the truck but he ignored my multiple emails. Now I have to go to the dmv and pay for their mistake and register the truck correctly.