The Customer service was exceptional from the second I - Danica
The Customer service was exceptional from the second I walked on the parking lot until I was driving off in my new vehicle. Diego was my sales associate. He greeted me on the lot with the most welcoming smile. I told him exactly what I wanted and at what price. He then, tells me he has something for me and to come inside. On the showroom floor, is the SUV with everything I wanted and, at the price I stated to Diego. The manager Adam introduced himself and answered all my questions and was very professional. Then I went to finance with Paige she was very knowledgeable, professional, and comforting. She was able to beat the interest rate that I walked in the door with. Paige handled all of the finance, registration and HARD tags.
I did have to return on Tuesday to drop something off and pick up a frame for my tag. Diego was off that day. I got to work with a different sales person Robert. He was unbelievable I asked him to place a decal on the back of my car. He didn't stop there he had to wash the car, towel dry it, vacuum the car, place the decal, did the tag frame. He then took the time to sit with me and explain all the bells and whistles of the car. Oh and made me take pictures with the new purchase.
This may be a long review but I felt it necessary to thank everyone I worked with because they were truly a blessing.
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