Add an appointment to drop off my vehicle for just a - Skpj28
Add an appointment to drop off my vehicle for just a diagnostic check. Not one person greeted me, smiled at me, asked me why I was there... pretty much had to ask for help. When I stated I had a warranty that covered anything and everything, as that is what I do for a living, the manager wanted to argue with me and tell me what was and was not covered.
I was also told that any diagnostic I requested would be a separate charge. I do this for a living. It's one diagnostic to tell you anything and everything that's wrong with the vehicle. Charging separate diagnostics does not make sense and is clearly a money maker.
If people are going to be unfriendly and want argue with you when you walk in the door, what do you think they're going to do with your vehicle?
Go to Modern!
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