I was hesitant to shop here because of the reviews, and - Korie Jean
I was hesitant to shop here because of the reviews, and past experience, but after learning they had sold out and changed owners i gave them a chance. Let me tell you I am so glad I did! I worked with Mr. White, and I can't say enough about him and my whole experience! The Staff are all amazing, I had my 2 yr old son and mother with me and they were so sweet and kind to us all. No one was worried about making a "deal" they wanted me to get what I wanted, listening to my needs in a vehicle and allowing me time to process every step, offer and option. From the hand shake to the final signature, this was the absolute easiest and best vehicle purchase I have ever had. Not once was I pushed or felt unheard, every piece of paper was explained and they gave me time to process it all and make decisions based on my income and capabilities. After being at another dealer the day before and feeling rushed and pressured to buy that day, and was treated like I was a number and not a customer I feared even trying again. At the other dealer I wanted to leave, felt like I wasn't being heard and was almost sold a vehicle that actually would not have been able to tow what I needed it to tow. After 2 hours there, they ran my credit 11 times through wvery bank in ga, and I had to demand for my trade in keys back to go pick up my son from daycare before they closed, and they were still pushing me to stay and sign my life away to a vehicle that wasn't right for me. At Dalton Kia, and working with Mr. White I can honestly say I never once felt like I wanted to leave, they even fed us pizza, and apologized for the wait, even though I was the one dragging it out wanting to know all the details. The value they gave me for my trade in was definitely fair and the price for the vehicle I purchased was beyond reasonable! I was heard when I said I needed an extended warranty and they asked my concerns, and built me a service agreement and warranty to fit those concerns. They ran my credit and called the banks they knew would fit my score and payment preferences. They got me the best deal and Joshua the finace advisor was so kind and explained it all so well. I honestly can not say enough about this dealership,and the new owners and employees! Thank you Kia Of Dalton and all the Staff!!
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