18 Ford Dealers near 37766near 37766

I had a great experience at the dealership and all - elijah.scott980

I had a great experience at the dealership and all employees were very truthful about the price,equipment,product,and warranties thank you God Bless.

Great service. - cobrafun71

Great service. Special shout out to Otto in Service who was our hero for helping us while we were on vacation. Thanks Otto. You're the best

This is the best dealership I have ever went to. - vonniestoy1

This is the best dealership I have ever went to. They go above and beyond for you!

Juan was freindly. - wecmgw

Juan was freindly.and his manager was ad well. Would recommend this dealership. Need to have more munchies available

Buying a car can be a traumatic experience with so many - JB Bach

Buying a car can be a traumatic experience with so many factors influencing the decision. For many of us, the typical car lot experience brings stress and pressure. That’s why our experience at Tim Short Ford was such a pleasant surprise. We worked with Marcus Smith, and he was courteous, knowledgeable, and intuitive—without ever being pushy or hovering. He gave my wife and me the space we needed to make our own decision, which made all the difference. The General Manager, Charles Burchfield, was equally impressive—easygoing, upfront, and honest throughout the entire process. At no point did we feel pressured, “held hostage,” or worn down like we have at other dealerships that promise to save you “THOUSANDS OF DOLLARS.” Well we did save thousands and I know we got well below book value on price and Charlie took great care of us on our trade as we got a better price than any other dealer we spoke to or Carvana. My wife has serious PTSD from past car-buying experiences, so even getting her onto a dealer’s lot is a challenge. I promised her Marcus and Charlie were different—and thankfully, that proved to be true. Marcus assured us we would totally love our Navi and he was not wrong! We are beyond thrilled with our 2022 Lincoln Navigator Reserve. It’s an incredible vehicle! Now if I could just convince my wife to let me drive it!

Chris and the staff are amazing, they worked with a - ehart179

Chris and the staff are amazing, they worked with a problem that I thought I wouldn’t get out of and got me into my dream vehicle. I would recommend this dealership to everyone I know. Thank you Chris and Crew.

Great dealership to buy a vehicle or have work performed - chrisnlentz

Great dealership to buy a vehicle or have work performed on your vehicle the staff is always polite and considerate

Service and sales are outstanding! - samanthawalden95

Service and sales are outstanding! I was well taken care of and all questions and concerns were answered promptly thank you for your help in me finding my dream car.

I had a wonderful car-buying experience on Sunday, - robinwitherspoon76

I had a wonderful car-buying experience on Sunday, February 1, at Ted Russell Ford. I am partial to Ford Escapes and wanted a newer model. Garrett Smith was absolutely wonderful. We mentioned a car we had seen on the website, it happened to be sitting right outside the door. We went for a test drive, and I was sold. Garrett and the wonderful Finance Manager were so helpful and accomodating especially when a glitch occurred with the lender. They smoothed it out, and I drove that Escape off the Ted Russell lot. Thanks, Garrett, for your kindness, knowledge, and professionalism with my family.

excelent - camaro

could not gone better All of the staff were professional and willing to help in any way I would recommend Don Franklin dealer to any one wanting to buy a vechel

Great experience - ll.jones2016

our sale person answered every question we threw at him..down to the smallest detail, made us feel very welcome and at ease...got the car we wanted and had fun.

Firmware upgrade - Elmer Fudd

Took my F250 6.7 in for software/firmware update ("10 minute process - max"). Personable service manager, but didn't appear too comfortable in his role. After 3 hours of waiting and no updates by SM as to progress, I asked for a status and I was finally told that the service tech blew up three computers trying to get the update installed and that I'd have to bring the vehicle back in three days (to give them time to acquire another computer). Next morning the batteries were completely dead "due to a setting the tech failed to return to default". Hunh.... DO NOT USE THESE GUYS. They're either incompetent, or don't care.

I had my MKX serviced at Jerry Duncan Ford,and my... - brownlo

I had my MKX serviced at Jerry Duncan Ford,and my appointment was at 1PM. I had my tires rotated and the oil and filter changed. I arrived early at around 12:30, and by 12:45, Mr Gouge, the Service Manager, already had my SUV on the rack, and they were rotating my tires. This was the BEST SERVICE, and the STAFF was VERY FRIENDLY. Jerry Duncan Ford, will be the place, I get my cars serviced, from now on. Larry Brown

Great car buying experience! - JP-New Ford owner

We had the BEST buying experience we have ever had! After deciding on the new car we wanted and doing a lot of research on price, I ask John Jarnagin, Jr. of Jarnagin Ford to find the car we wanted. I gave him the details of the car we wanted (including the interior and exterior color) and then I ask him for the best price he could get the car for. He located the vehicle that I was looking for. He also gave me the best price that I had found for the exact vehicle that I wanted and had already priced at several Knoxville dealerships and requested their "best out the door price" in writing. I did not share any information from one dealership to another on the prices that I had obtained. I only had this information for my purposes of finding the best deal for the same car. The other dealerships did not like giving me the information, however at Jarnagin Ford they gave me the "out the door price" without any question or any hassle. This is the way it should be at every dealership! Every dealership I visited was higher in price for the same car (except color). John located the car we wanted and arranged for it to be delivered for our purchase. We purchased the car and we are happy to have done business with them. We found this dealership to be very honest and efficient. They also do not nickel and dime you to death with every fee you can think of (believe me there are a lot of fees included that we as customers should not be paying) We would recommend this dealership to anyone who wants a good honest price! If they do not have the car in stock, have them look for it like we did. We plan on doing business with them again in the future. Hope this review helps you in finding a great car sales experience. Believe me the drive is worth the money you will save! Sincerely, Boyd, Julie and Rebekah Pratt (Knoxville, TN)