April 11, 2025
It is with great pleasure that I submit - tatumca
April 11, 2025
It is with great pleasure that I submit a small survey on my experience with Classic Lexus.
I had the opportunity to receive a great deal of excellent service from the Finance Manager, Mr. Aaron Williams. Mr. Williams was exceptionally helpful to me. He made me feel very comfortable. He took the time to share information with me that I would have otherwise not known, and some that I did not think about until I talked with him. When you visit Classic Lexus be sure to request a sit down with Mr. Aaron Williams. It’s not every day, in this era, that you get kind, undivided attention and service in such a busy establishment as Classic Lexus. Mr. Aaron Williams was a gentleman and a scholar, and very knowledgeable about his position and others with regards to Classic Lexus as a whole. I had many questions and he stepped right in and took care of me. He was great.
As I am very meticulous, I did not find exactly what I was looking for, but it’s a Lexus; this is my third Toyota. There’s always next year or so.
Also, the Parts Department was also very helpful, as I had to return to the Dealer Ship to get a working key. They took care of me with great customer service; they were not your everyday over the counter Parts Department. They were very accommodating. They even gave me a Lexus gift, asking me if anyone had given me one, and I replied, no.
I will be returning to Classic Lexus to see if I can get service regarding the operation on some of the electronics, etc., on my vehicle. I will be setting up an appointment with Mr. Aaron Williams, as I was so very comfortable with him, and he is always very responsive to many questions that I have. When I picked up my car he offered his help by saying “give me a call if you need anything”.
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