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Classic Lexus

Willoughby Hills, OH

4.9
309 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 309 reviews

April 10, 2026

I just bought my 2018 GS350. They made the process low stress and easy. Mitch Harper was my salesmen. He was very patient with me. It took months for me to decide on a car. H More

by DUDE44255
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitch Harper
Apr 15, 2026 -

Classic Lexus responded

Thanks! Congratulations on your 2018 GS350 purchase!

March 09, 2026

Made the process super easy! Everyone is incredibly nice, the dealership is clean and comfortable with a beautiful lounge. Everything runs smoothly! More

by tmp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Harper, Jacob Winter
February 03, 2026

It was the best car buying experience I have had. From the greeter at the front desk, to Mitch my salesman, and to Grant in finance, everybody was polite, knowledgeable and helpful. Bella, the techn More

by schantz00schantzy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Harper, Dylan Dacar, BellaPasqualone, Grant Salerno
December 31, 2025

Very helpful, knowledgeable sales staff. Clean, well-appointed dealership in a convenient location. The most efficient sales/leasing process I have ever experienced. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Harper, Bella Pasqualone
November 16, 2025

Great experience from our sales guy Joe Toth to the finance department with Grant Salerno , even Bella was very helpful. Special thanks to Dylan Dacar. Everyone was friendly and helpful. We will buy ag More

by Thebeast
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Toth, Grant Salerno ,Bella , special Thanks to Dylan Dacar
August 27, 2025

I was treated with respect and felt totally at ease with Michael. Everything was explained to me so thoroughly that when I left, I had no questions to come back with. More

by lindag725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Sep 09, 2025 -

Classic Lexus responded

Hi there, we are very happy to have provided you with such a positive experience!

August 21, 2025

The purchase of my new Lexus was so easy with Classic Lexus. I completed just about everything before I got there and just had to sign the paperwork. Everyone was friendly and this was the easiest car bu More

by Sondra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch H., Joe T., Grant S., Brian N.
Sep 09, 2025 -

Classic Lexus responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

July 19, 2025

Everyone with whom I worked was super polite, knowledgeable and honest. I really appreciated the service and helpful information. More

by 1winston1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy, Grant, Joe
Aug 08, 2025 -

Classic Lexus responded

We always want to hear back from our clients and we're glad you had such a positive experience with us!

June 07, 2025

Very good fast response from salesman Chris had other salesman waiting for me to arrive 2 hrs drive away from me.very smooth transaction on my vehicle purchase would do business again highly recommend th More

by acolonna709
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Staeber &Chris Barnett
May 31, 2025

Best customer service we have ever had from a car dealership. Sales process was flawless. Chris was fantastic. More

by Horribleexpetience
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
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