20 Buick Dealers near 46534near 46534

This is my second purchase with the dealership. - dheinold2

This is my second purchase with the dealership. They are all friendly and professional. Especially Rebecca! She rocks!

Alfonso was great he did not push and only cares that I - Lexi

Alfonso was great he did not push and only cares that I was happy in the vehicle I highly recommend!

**UPDATED** After my initial review stating an issue - NRod

**UPDATED** After my initial review stating an issue with Roger Moffat, the Finance person, the dealership reached out to fix everything. Long story short about the issue, Roger had enrolled me into 3 warranties that he had me under the impression were already included and not an extra cost. I found out after everything was signed and I got my papers that they were not included, but were extra. Any way, I wrote my review in the middle of the night on Saturday because the issue I had was literally driving me insane. Ken Mahlka, the General Sales Manager, contacted me first thing Sunday morning even though he was off work. He apologized for the issue and requested I reach out with a time convenient for me to set up an appointment so it can be rectified. An appointment was made and everything was recontracted. Ken went over every document and explained everything to me. He was so pleasant and reassuring. He said that if I did decide later I wanted an extra warranty, I can come back at anytime to discuss it and get a quote. My initial review also gave a good statement about Jim Wright, my car salesman, so I want to reiterate it. Jim was awesome! He was so nice, knowledgeable and personable. He also met with me when I met with Ken and apologized for my issue even though it wasn’t his doing. Ken and Jim were absolutely exceptional. You can tell they really care about their customers and their work. Just be careful of Roger if he is still working there.

BEST PLACE ON PLANT TO BUY A CAR ! - JEFF

BEST PLACE ON PLANT TO BUY A CAR !! JR WAS AWESOME AND I LOVE MY CAR

Peggy is the ABSOLUTE BEST! - Heather Tuttle

Peggy is the ABSOLUTE BEST!! She worked with us on a great deal!! Very satisfied!! I have purchased 3 vehicles from her and have NEVER BEEN DISAPPOINTED!!

Straightforward and no add ons to the price every other - ryan c

Straightforward and no add ons to the price every other dealer in the area added stuff to their "final price" this was the only price we received which was honest and the actual price when we went to buy the truck

Tyler Amaro provided us with awesome cust. service. We... - Pam7777

Tyler Amaro provided us with awesome cust. service. We spoke on the phone and was sold on him before even meeting him. He answered all of my questions and attentive to my needs. We stayed past closing hours and he did not complain staying late and was ver accommodating. Bobby Likens our finance guy was also very pleasant and explained each form to us. When we picked up our car. Marco helped transfer everything out from our old car to our new car. I love the team work everyone displayed. Awesome job!

poor customer service - jojo

Monte has poor customer service skill and a bad attitude problem. I regret getting my car from that place. I will not recommend anyone there based on him alone. Refelction on management

The car buying experience was great! The car - a lemon.... - Eric W

The car buying experience was great! The car - a lemon. I bought a used car, everything worked great until 3 days later and the transmission started acting up. They did get it serviced, but something is still not right. ABS light came on 8 days later. I talked to the sales person, the sales manager, and anyone else who would listen to try to take the car back and cancel the financing. Nope. "Once it's off the lot, we're no longer responsible." A dealer should stand behind their cars, even used, for at least a week. Buyer Beware!

We purchased our vehicle from here almost four years ago, - Dissatisfied

We purchased our vehicle from here almost four years ago, and it was a nightmare from the beginning. It took forever, then we had to go back and ge a second paper plate because Chandra couldn’t get it right, ad to pick up paperwork in a parking lot because we were going out of state. She sold us additional warranty that was not available at the dealership ( I got $500 taking off my loan) but continue with it in my loan. Five weeks ago the vehicle just stopped. We took it to be looked at, and was told it needed a new motor, no warning or check engine light. The place took it to found that Hyundai had an extended warranty on the motor, which we are under. Had it towed to Hyundai dealership in Fort Wayne, who informed us that there was a recall on the knock sensor in 2018 which was never repaired, lochmandy did not advise of us this. This sensor is what tells computer there is a problem. We are still waiting to see if the warranty is still valid, or if sensor will make it null and void. Would not recommend, and they will be hearing from our lawyer if my warranty is not upheld

Salesman was fair and good experience , had a issue with... - New gmc denali

Salesman was fair and good experience , had a issue with a blown front tire on a 65000 thousand new truck , bought the extra tire and wheel hazard insurance , running on the temp spare couldn’t get in to see service for 3 weeks to just take a picture and order a new tire , terrible service and no good to me will not be using this dealership for anything

I recently less than 2 months ago purchased a 2015 gmc - riddletina319

I recently less than 2 months ago purchased a 2015 gmc Acadia. Supposedly they do inspections on all their vehicles. Not the case here. In less than 2 months I have had to repair and replace several items. The brake pedal sensor, had to have it calibrated, replace the power steering pump and the radiator hose had to be replaced because it was collapsed. Will never purchase another vehicle from them. It was never inspected prior to them selling it or they would have caught and repaired these problems!

Very very friendly person, went out of his way to... - rmorri2

Very very friendly person, went out of his way to accomadate us. Couldn't have asked for a better salesman. would use this dealer again.