3 Toyota Dealers near 48103near 48103
A big thank you to the team at Victory Toyota for - avni97
A big thank you to the team at Victory Toyota for supporting us throughout the entire process. Despite a few challenges, your expertise and patience ensured a great outcome. Special kudos to Ray, Jennifer, Brandon, and Brian for your outstanding professional help!
Rudy and Sheena were the best sales persons ever. - donnshanteau
Rudy and Sheena were the best sales persons ever. We always go back to Germain to see them at buying time
WORST SERVICE EXPERIENCE EVER. - Dave
WORST SERVICE EXPERIENCE EVER. Toyota of Ann Arbor provided service on 12/12/2025. Invoice Item B lists a 27-point inspection as complete. No inspection report was included in my paperwork. The same day I emailed Lamont Howard (Service Advisor) requesting a copy but received no response. The following week I sent another email and several voice messages to Lamont and to Michael Cooper (Service Manager) and even to Chris Low (General Manager)--nobody responded. I received a response from an Internet Service Assistant I’d contacted. She assured the report would be emailed but almost 4 weeks later I still do have it. I’m suspicious the service was never performed even though it’s on the invoice. I can't verify that but neither have they supplied me with a report to confirm the service was actually done. It's disturbing because it begs the question how many items appear on invoices that weren’t actually completed? Did I even receive the oil change I paid for? My only recourse is to directly contact Toyota Customer Service and possible the Secretary of State and Attorney General.
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