6 Volkswagen Dealers near 48307near 48307

All the staff here at VW Suburban of Farmington Hills are - Livylu1002

All the staff here at VW Suburban of Farmington Hills are so helpful and friendly! We purchased two vehicles from them in less than a month. They are so easy to work with, and willing to do anything they can to get you a great deal. Sam is especially great! He kept in touch with us when purchasing our second car, making sure to answer all of our questions and got us a great deal.

We were helped by Ken Ilich he was great! - amycollins

We were helped by Ken Ilich he was great!!! Service was outstanding!! He helped us get the best rate and was friendly and efficient!! I will buy my next car here!!!

Good service and friendly staff. - azolpersonal

Good service and friendly staff. The waiting area is clean and accommodating. The staff took care of my service request quickly and efficiently

This dealership: - will trade VINs with another - Abed

This dealership: - will trade VINs with another location, get the VIN wrong, then blame YOU for the mistake. - will send you home with no paperwork telling you "everything you need is all on a hard drive", but the hard drive only includes a sole copy of your purchase agreement, no additional literature (i.e. on warranty or the vehicle). - will not provide you copies of warranty literature when asked. - will give you a "concierge number" after the sale you can text/call for service appointments or Q&A, but no one monitors it. - will not return calls and messages left with either the sales rep you dealt with, nor the service department. - will take months to give you an appointment that they continue to emphasize as being "quick and easy". - will tell you they'll ensure stock of the part for your service appointment, but will fail to keep your appointment and won't have the stock they promised when you inevitably show up for it. - will tell you they're now under new management and to "take it up with Mazda" down the street. I tried to keep giving them the benefit of the doubt, but when they're now telling me they won't look at my car and instead send me to Mazda, there's no more hope for this dealership. Would not recommend at all.

This used to be a good dealership. - Tikigreg

This used to be a good dealership. I bought 2 GTIs from them. My last one I brought in for service for a check engine light august 2023. I was told they couldn’t look at my car for a month. This was my daily driver. I took it to an independent garage and had it back in less than a week I also had them document corrosion damage under the extended warranty. I never heard back and ended up taking it to another dealer. Ever since the owner was appointed a diplomat this dealership has gone downhill. The service department is rude and apparently they can’t keep technicians according the service rep I talked to.

Brought my sons 2006 Touareg in for service left front - jim195354

Brought my sons 2006 Touareg in for service left front headlight out passenger side wiper not working and a tire rotation was told light and wiper could not be repaired because the don’t have parts for that year vehicle so all they did was rotate tires and charged $180 rotation was $20 the cashier told me they don’t have parts for vehicles older then 10 years and told me to talk to service representative he said how do we know what’s wrong with vehicle with out inspection if you don’t have parts don’t accept the job cost me $160 for nothing total ripoff