2 Genesis Dealers near 94066near 94066

Every individual on Paris’ team made this experience - Sarah.najar87

Every individual on Paris’ team made this experience exceptional. Andy, Destiny, and LeRoy were incredibly kind, knowledgeable, and supportive throughout the entire process. Everyone took the time to answer my questions, explain the details, and ensure I felt confident in my decision. The level of professionalism, patience, and genuine care from the entire team truly stood out. Paris and her entire team represent what a luxury car-buying experience should be. Their commitment to customer service and making the process seamless gave me complete confidence in choosing Genesis.

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Absolutely terrible service - kept my GV70 for 1 month - Shailendra Tripathi

Absolutely terrible service - kept my GV70 for 1 month and returned claiming fixed. It wasn’t. Called for a week no response from service manager Elizabeth. I walked over there to drop. After 1 week some part ordered. 1 week planned delay and 1 week tech schedule later Lawrence Lu says that wrong part was ordered- in 2 months in service - completely dishonest about the status, highly unresponsive. Finally, I have given hope and am going through repurchase. It may not be vehicle rather careless and incompetent service guys ruining it.

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