Genesis of Mountain View
Mountain View, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 33 reviews
Every individual on Paris’ team made this experience exceptional. Andy, Destiny, and LeRoy were incredibly kind, knowledgeable, and supportive throughout the entire process. Everyone took the time to exceptional. Andy, Destiny, and LeRoy were incredibly kind, knowledgeable, and supportive throughout the entire process. Everyone took the time to answer my questions, explain the details, and ensure I felt confident in my decision. The level of professionalism, patience, and genuine care from the entire team truly stood out. Paris and her entire team represent what a luxury car-buying experience should be. Their commitment to customer service and making the process seamless gave me complete confidence in choosing Genesis. More
One of the best dealerships I ever worked with. The best Genesis dealerships I ever visited. Most important features are: no push, zero annoying calls or text. I've got the right car matching t The best Genesis dealerships I ever visited. Most important features are: no push, zero annoying calls or text. I've got the right car matching to my needs despite the fact that I had no Idea bout the brand before. I know only two professionals of such level in the deal making. Alex is one of them. Amanda is the best one to explain and demonstrate buyer things properly. I believe she deserves a commission raise :) More
David, John, Paris, and Alex did an excellent job presenting the brand and models. The explanation was incredibly clear and well-delivered. Definitely happy with our selection and expecting the servi presenting the brand and models. The explanation was incredibly clear and well-delivered. Definitely happy with our selection and expecting the service always stays at this perfect level. More
The folks at Genesis of Mountain View went above and beyond for us. They were not at all pushy and explained every process and detail so well. Special shoutout to Fernando who took care of us so well an beyond for us. They were not at all pushy and explained every process and detail so well. Special shoutout to Fernando who took care of us so well and answered every single one of our questions and gave us the best possible experience. Shoutout to Paris and Alex as well, thank you so much! The car buying experience was so relaxed and not at all stressful thanks to these wonderful people. Excited to continue my relationship with this location with me new GV60! More
Great dealership; Wonderful location and friendly staff without being pushy. They were helpful and efficient. without being pushy. They were helpful and efficient. More
Very thoughtful and diligent service. Team patiently addressed all my questions and checked in with me post purchase to ensure all is well Team patiently addressed all my questions and checked in with me post purchase to ensure all is well More
We walked into the showroom and had an idea of which model Genesis we wanted. We were greeted immediately, then met David Nguyen who would end up seeing us our next car. Our whole experience with David model Genesis we wanted. We were greeted immediately, then met David Nguyen who would end up seeing us our next car. Our whole experience with David was friendly, easy, low pressure and high customer service oriented. He was knowledge and made us feel very confident and educated in our final car choice. We would highly recommend buying a car from Genesis of Mountain View and asking for David! Thank you! More
We received attention quickly after entering the dealership. Sales team was helpful and not pushy --I didn't feel pressured to buy anything. The sales transaction was smooth. My post-sales issue dealership. Sales team was helpful and not pushy --I didn't feel pressured to buy anything. The sales transaction was smooth. My post-sales issue was resolved quickly and easily. More



