"Excellent Customer service!! I hated to go car shopping because of the Hassle and pushy sale people!! But I have to tell you that the Carbiz on Reistertown WAS THE BEST!!!! Changed our mines completely on car shopping! EVERYBODY at this dearlership went beyond expectations!!:) Our agent was RAYMOND OUTSTANDING he made it VERY EASY and PLEASANT Wonderful cusotmer service Thank you Raymond!!! Also after we finallize the car sale we met with MYRON and again the same OUTSTANDING Customer service and he was the one taking our money (LOL)!! So overall I would tell ALL my FAMILY and FRIENDS to go to CARBIZ!!!:)"
"On 09.10.15 our 2009 Town & Country started smoking and leaking antifreeze from the engine area. Had to have it towed to Westbury/Jeep Service Department, 111 Bond Street, Westbury for service. After speaking to the Service Advisor (Ms. Michele Spencer) the following day, she quickly gathered all my information about my complaint, collected the computerized history of service from my service records, and verified the extended warantee of the vehicle. As this was an emergency service visit, Ms. Spencer quickly had service staff perform a multi-point vehicle inspection to determine what service was needed to correct the vehicle's mechanical problems.
Not only did the service department find a leaking heater hose, a defective motor mount had to be replaced, and both front struts were leaking. All items were completed within a reasonable time frame after the extended warantee inspector confirmed and approved the work to be done. All recommended services were covered by the extended warantee.
During this service Westbury/Jeep did provide a service loner automobile for my needs while repairs were made to my vehicle.
Thanks to Ms.Spencer, the service department staff, and Westbury/Jeep for their professional service to their customers. This service experience was an excellent experience.