A.J. Metzold | Page 3

Third Mohawk Honda lease. Great experience working with AJ who was professional and knowledgeable. I would highly recommend him as a sales agent and Mohawk Honda. AJ who was professional and knowledgeable. I would highly recommend him as a sales agent and Mohawk Honda. More

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They were wonderful! Handled everything from the moment I called to the moment I walked out the door! I love my Honda hrv! Thank you! called to the moment I walked out the door! I love my Honda hrv! Thank you! More

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All they do is lie about your warranties and costs. When you call them out on it they lie about fixing it. Don’t trust them at all. Question all your paperwork and double check everything. you call them out on it they lie about fixing it. Don’t trust them at all. Question all your paperwork and double check everything. More

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This is my second time purchasing a vehicle from Mohawk Honda. Both times we had a wonderful experience! Even coming in on a busy Saturday afternoon, everyone worked hard to get us in and out in the least Honda. Both times we had a wonderful experience! Even coming in on a busy Saturday afternoon, everyone worked hard to get us in and out in the least amount of time possible. As always, everyone was super friendly and helpful! More

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Our experience here was very positive. Details in the environment helped make this place more familiar than formal- walls were covered with Make- a-Wish Foundation donation stars and there was a box coll environment helped make this place more familiar than formal- walls were covered with Make- a-Wish Foundation donation stars and there was a box collecting used children’s coats for a local charity. We were offered water or coffee. Staff personalized their work areas with family photos. These details sound irrelevant, however, they set the tone of our experience being personable instead of a formal transaction. When it was time to discuss the price, AJ, our sales and leasing consultant, worked with us on negotiating the details. Some things on our wish list couldn’t fit in our budget due to the costs of labor involved in the procedure. He then provided us with some options that did fit our budget which we didn’t before consider. However, after realizing that the price of this new car was still out of our budget, he recommended a certified pre-owned model that fit our needs. AJ provided us with print-outs of both vehicles that explained the costs of each model and what they include. AJ did not push or try to sell us a car but rather helped us navigate and understand the many details of each. We felt as though he had our best interest in mind, and explained the advantages/disadvantages of each purchase. With AJ’s assistance, we decided on the certified pre-owned 2019 Honda Civic. When we went to pick up the vehicle, it was properly prepared for us. It was very clean and we were provided with a service receipt that listed how the vehicle was prepared- oil was changed, new air filter installed, etc. We met with a delivery specialist, Prince. Our prior vehicle was dated 2004 and did not have BlueTooth nor other electronic features, so we needed a lot of guidance. Prince patiently explained the many abilities to us. He also programmed our radio station as well as connected my iPhone to the vehicle. Michael, the business manager, had all of the appropriate paperwork ready for us to sign and he explained each form to us. He coordinated the final details of our purchase quickly and smoothly, and helped ensure that we didn’t have long to wait from when we provided him with the last signature to when we received the car keys. More

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Absolutely incredible experience. This is our second car purchased from Mohawk Honda and we couldn’t be happier. Thank you AJ for putting me in a brand new pilot! I think you have found customers for life purchased from Mohawk Honda and we couldn’t be happier. Thank you AJ for putting me in a brand new pilot! I think you have found customers for life with Mohawk Honda! Thank you to the service dept for always taking care of my cars! You know I’ll be back with this one! More

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AJ sold us our first CRV and continues to provide exceptional customer service meeting our needs exactly as requested. Prince did a great job explaining the vehicle operating features and was extrem exceptional customer service meeting our needs exactly as requested. Prince did a great job explaining the vehicle operating features and was extremely pleasant and professional. All our questions were answered much to our satisfaction. More

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When you find something that works, you stay with it. Our 3rd family purchase from Mohawk Honda. Every time is easier than the last. Leased our car this time, and after 2 1/2 years wanted to purchase i Our 3rd family purchase from Mohawk Honda. Every time is easier than the last. Leased our car this time, and after 2 1/2 years wanted to purchase it. A J Metzold made the whole process a pleasure. We were in and out within 20 minutes. When the time comes to purchase again, it's back to Mohawk Honda and A J again. More

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AJ rocks! Fast and friendly service. Was a pleasure to work with. Was very thorough and answers any and all questions that I had. Five stars! work with. Was very thorough and answers any and all questions that I had. Five stars! More

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This is my second lease with Mohawk Honda and working with AJ Metzold. As always, he was professional, knowledgeable and friendly. I'm a Honda lifer! with AJ Metzold. As always, he was professional, knowledgeable and friendly. I'm a Honda lifer! More

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