AJ Alshati

Kainoa was very professional, friendly, and not pushy about the sale which I found to be a breath of fresh air. When it comes to car shopping, so often customers feel pressured to make a purchase without about the sale which I found to be a breath of fresh air. When it comes to car shopping, so often customers feel pressured to make a purchase without any negotiation. Kai helped me to get a stellar deal on my new car. More

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Great experience working with Winter (Sales), Beau (Manager), and AJ (Finance). William was also helpful assisting which we appreciated. I look forward to working with each of you in maintaining the n (Manager), and AJ (Finance). William was also helpful assisting which we appreciated. I look forward to working with each of you in maintaining the new ride. Thanks! More

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Just bought a preowned VW Danny Jackson was my sales person and did a great job answering my questions and showing me some options. Suntrup did a great job with the inspection of the vehicle and some mi person and did a great job answering my questions and showing me some options. Suntrup did a great job with the inspection of the vehicle and some minor repairs. I was extremely satisfied with both Suntrupand Danny my sales person. More

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Danny was very easy and thorough to work with. Easy to talk to and very friendly. Gave me all the info I needed to understand and repeated it when I zoned out. Easy to talk to and very friendly. Gave me all the info I needed to understand and repeated it when I zoned out. More

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If you’re thinking of using this dealership…. .DON’T. Don’t waste your time and money using Zach Seiler as a “salesman”either. For a customer giving a company business and salesperson that makes c .DON’T. Don’t waste your time and money using Zach Seiler as a “salesman”either. For a customer giving a company business and salesperson that makes commission off of my purchase I have never been spoken to in person and through text message the way that I was at this dealership and from this “salesman”. I was told things would be taken care of on a used vehicle that weren’t fixed correctly until I asked to speak to higher management. The vehicle that we purchased went through the dealerships “inspection” and was deemed as road safe. I took the vehicle to a state certified mechanic in my hometown which is over an hour away from the dealerships location. There were multiple things found that wouldn’t pass a state inspection by their qualifications. There was also a mechanics glove found melted to the muffler of the vehicle. The dealership couldn’t explain why that wasn’t found during their own inspection. I was actually told by the sales manager that “you might have picked it up off of the road while driving”. While having conversation with Zach the “salesman” I was told “the dealership has done more than they are required to” and not to “bite the hand that feeds me”. I had to kindly remind him that he just made commission off of my purchase so technically I was feeding him. The vehicle didn’t have an owners manual in it so I requested one. I was told that they don’t give them out anymore but to use Google if I had any issues. I chose this dealership based on the knowledge of the owners daughter(s) Instagram videos about car buying and how women can at times be treated differently during the process. I thought I would no doubt have a great experience. Suntrup VW has unbelievably disappointing. They are rude, pushy and condescending. As a male Zach should be ashamed speaking to a female the way that he did and Ryan the sales manager matched his attitude. I still have things in a written agreement signed by myself and the sales manger that have not be taken care of. As far as the dealership they should be ashamed that they have employees representing their company in this way. More

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Danny made my car-buying experience very seamless. Thank you so much! My old car was a total loss, so I was searching urgently, and it was a nerve-wracking process. He put my mind at ease, and I knew Thank you so much! My old car was a total loss, so I was searching urgently, and it was a nerve-wracking process. He put my mind at ease, and I knew I was working with someone who was not trying to scam me. The trust was there immediately. I am thankful for his honesty, integrity, and poise. I would recommend anyone looking to buy a top-tier Volkswagen consult with this dealership and ask for Danny Jackson. We appreciate you, bro! My mind is now at ease. This is a guy you can TRUST! Also, the warranty they gave us was TOP TIER! The Finance didn't want us to walk away empty-handed. They worked with us. Wholeheartedly. We came in with a pre-approval at an 11% interest rate, and they were able to get a rate around 7%. These guys are the GOATS! More

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I happened to be a walk in and just looking, thanks to Danny and Aj I ended up buying. The professionalism was as obvious as day and night not mention the comfort feeling. It’s like I was talking to frien Danny and Aj I ended up buying. The professionalism was as obvious as day and night not mention the comfort feeling. It’s like I was talking to friends more than I was to a sales person. These two workers combined make a deadly force and I was lucky to have met both of them and I couldn’t ask for anyone better to take care of my wants and needs. Thanks to them I will be going there a lot even if it’s just to say hi that’s how comfortable I felt and all my friends and family I will send to see specifically Danny or Aj. More

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Danny was very helpful in getting me the vw I wanted, even though I wasn’t quite sure at the beginng. Very, very helpful. And overall the whole dealership was very nice. even though I wasn’t quite sure at the beginng. Very, very helpful. And overall the whole dealership was very nice. More

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Outstanding sales with Danny and AJ my only issue is the poor Volkswagen missing front plate holder ,which is with car but not installed and a poor design cheap design for premium car the poor Volkswagen missing front plate holder ,which is with car but not installed and a poor design cheap design for premium car More

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My issue is specifically with AJ in the finance department. After signing my paperwork, I discovered that he added over $5,000 in warranties and fees that were never clearly explained and some that department. After signing my paperwork, I discovered that he added over $5,000 in warranties and fees that were never clearly explained and some that the car already comes with. I was also charged a $249 registration fee even though I transferred my old plates. When I went back to the dealership to talk to him, they told me I needed an appointment just to ask questions about my own contract. I tried calling AJ numerous times and he never returned a single call. The lack of transparency and the refusal to communicate after the sale are unacceptable. This experience with AJ was extremely disappointing. More

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