

342 Reviews
Write a Review342 Reviews of ALICIA CHAPMAN-JONES
May 18, 2025
I used the valet service for the first time due to being temporarily unable to drive. It was a great experience and I was extremely pleased with the service and help provided by Alicia in communicating de temporarily unable to drive. It was a great experience and I was extremely pleased with the service and help provided by Alicia in communicating details and updates and by Jimmie in picking up and returning my car More
Other Employees Tagged: Jimmie
May 16, 2025
Excellent Customer Service I am looking forward to my next visit I will refer to my friends next visit I will refer to my friends More
Other Employees Tagged: STEPHANIE SPANGLER
May 13, 2025
Your Service was awesome. I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again I would recommend anyone to your dealership. Thank you sincerely.🙂 I am very please with my vehicle thank you again More
Other Employees Tagged: JEFF DOBSON, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, ROBERT JOHNSON, JOSEPH HOBLEY
May 10, 2025
I maybe leaving this review prematurely, but I was prompted/encouraged through means of a link associated with a text message. So to give further context to my experience, I received service in relati prompted/encouraged through means of a link associated with a text message. So to give further context to my experience, I received service in relation to a diagnosed engine related issue. Arranged the service which took approximately 2days if not 3 to perform & retrieved the vehicle upon completion. The following day the reason I visited the dealership initially, I experienced again & it appears to be more frequent. So I called immediately once noticed. I take into account it’s a Saturday & not all staff are present, yet I called more than once from the various number associated with the dealership & each call was forwarded to voicemail. I decided an hour prior to closing I would visit the dealership to convey my concern in person & the service department is closed & closed at 5pm as I was informed though I made calls in the am hours of the day & mid day to only receive voicemail messages. I leave this review standing outside of the dealership at 738p after being told my options are to leave the vehicle…my primary vehicle at that & await till opening hours Monday. Feeling frustrated & disappointed as the solution to a issue that was supposedly addressed is further inconvenience. More
Other Employees Tagged: Winston if I’m not mistaken performed the repair/replacement
May 08, 2025
Service was efficient, on time, and competent, and the interaction with Stephanie was very pleasant, competent, and professional - simply excellent. interaction with Stephanie was very pleasant, competent, and professional - simply excellent. More
Other Employees Tagged: STEPHANIE SPANGLER