ALICIA CHAPMAN-JONES
ALICIA CHAPMAN-JONES at Southern Ford

ALICIA CHAPMAN-JONES

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
406 Reviews
4.8

406 Reviews

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406 Reviews of ALICIA CHAPMAN-JONES

September 26, 2025

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Employee Rating

Took their time making sure everything was done correctly. Truck drives great now with no issues More

by Dchabey84
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Recommend Dealer
Yes

Other Employees Tagged: Patrick George, JOE JENSEN , Michael the salesman. Top tier

September 23, 2025

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The service was excellent and Alicia was very helpful and service was quick and fast. More

by RUFFIN0964
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Recommend Dealer
Yes

September 23, 2025

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Had a great experience with the service department. Alicia was very helpful and got my car in sooner to take advantage of a special offer that was running through end of September. More

by CLLOY006
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Recommend Dealer
Yes

September 21, 2025

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Every time that I have been here, the service has been quick, easy, and satisfactory. More

by bmac0417
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Recommend Dealer
Yes

September 20, 2025

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Very professional. Amazing communication on the status of my vehicle and recommendations for maintenance. Quick and reliable More

by padron33
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Recommend Dealer
Yes

September 14, 2025

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Courteous, prompt, professional and knowledgeable service provided when I needed it the most , Thank you! More

by samhaywood66
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Recommend Dealer
Yes

September 13, 2025

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Have complete confidence in the service department. 10x better than the last dealership we had before More

by louhughes2003
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Recommend Dealer
Yes

September 13, 2025

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Outstanding work ( 5 STARS ). The Mechanics got me in & out in Less then 30 minutes. More

by Chicago Blues man
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Recommend Dealer
Yes

September 12, 2025

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Pleasant place to do car business. Both repair and buying vehicles. Would recommend to others. More

by CRAIGSMITH50
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Recommend Dealer
Yes

September 12, 2025

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I love ford the people who are working there make you feel at home and everyone smiling at you and the coffee is amazing and you don’t wait long for service thank you More

by BJDAVE31921
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Recommend Dealer
Yes
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