AMEER AL-Hadi

Very nice experience at the dealership. Ameer was great. I live out of town but will continue to do business here. Ameer was great. I live out of town but will continue to do business here. More

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We had a GREAT experience at the dealership. Everyone was very friendly! Specially our salesman. Amir. Everyone was very friendly! Specially our salesman. Amir. More

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Just another car dealership. Nothing new or special about them. They go to school to learn how to use the right words to milk as much out of a customer as they can. Nothing new Nothing new or special about them. They go to school to learn how to use the right words to milk as much out of a customer as they can. Nothing new with this dealership, they just carry on the sham. More

by dbilder Verified Customer Verified Customer

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I had an outstanding purchase experience with Toyota of Rockwall. From start to finish, everything was handled with professionalism, care, and real attention to detail. I worked with Amir on the sales sid Rockwall. From start to finish, everything was handled with professionalism, care, and real attention to detail. I worked with Amir on the sales side and he was excellent — patient, knowledgeable, and made the entire process smooth. But I especially want to highlight their Internet Director, Simonè. She was the reason everything came together so seamlessly. Her communication was clear, timely, and genuinely helpful. She made sure every question was answered and every step was handled the right way. The team even arranged to have the vehicle delivered from Rockwall to San Antonio, which made the experience even more impressive. The car was a gift for a first‑year UTSA student, and she absolutely loves her new 3026 Corolla SE. This was truly a five‑star experience. I would recommend Toyota of Rockwall to anyone looking for a dealership that goes above and beyond. More

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Ameer was awesome! Great customer service on sales and maintenance side! We will be back. Great customer service on sales and maintenance side! We will be back. More

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I was treated with such respect. The guys actually listened to my wants and needs and made the deal happen for me. I love the philosophy of Toyota "Kaizen". That is actually my grand The guys actually listened to my wants and needs and made the deal happen for me. I love the philosophy of Toyota "Kaizen". That is actually my grandson's name. Toyota made a change in my life for the better More

by sharrellrogers84 Verified Customer Verified Customer

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Great environment! Ameer was a great help with finding a car my family would love! Ameer was a great help with finding a car my family would love! More

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Ameer customer service was excellent. He found a car that we could afford and since we couldn’t get right away he worked with us so we could get together what we needed. We kept him updat He found a car that we could afford and since we couldn’t get right away he worked with us so we could get together what we needed. We kept him updated and a week later we were able to buy and drive the car off the lot. Thank you Ameer for all your help. Keep up the good work. More

by hargravekim48 Verified Customer Verified Customer

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👏👏👏👏👏For everyone who help me with my new car purchase. Sam, Prince, Aubrey and Ameer are wonderful! This is a highly professional team. Highly recommend! purchase. Sam, Prince, Aubrey and Ameer are wonderful! This is a highly professional team. Highly recommend! More

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Blindsided by Poor Communication—Saved by Aubrey Price My experience at Toyota of Rockwall was incredibly frustrating due to the poor communication and lack of professionalism from Finance Manage Price My experience at Toyota of Rockwall was incredibly frustrating due to the poor communication and lack of professionalism from Finance Manager Maria Valdez. After signing a Retail Installment Sale Contract, I was blindsided to learn that the assigned lender doesn’t allow borrowers to hold two active loans—a critical restriction that was never disclosed beforehand. This caused unnecessary confusion and stress. Maria also failed to notice that our trade-in vehicle wasn’t financed through that lender, which should have immediately flagged the issue. The contract itself contained typos that further complicated the verification process. She may pride herself on speed, but accuracy and attention to detail were clearly lacking. When I called to discuss the issue, Maria was dismissive and refused to speak with me directly. She stated, “I’ve already spoken to your husband (the co-signer)—he can tell you what we discussed,” insisting I come to the dealership in person. She repeatedly spoke over me, making a productive conversation impossible. Her unwillingness to engage respectfully made a stressful situation even worse. Thankfully, Finance Manager Aubrey Price stepped in and completely turned things around. He listened, acknowledged Maria’s mistakes, and worked diligently to resolve the issue. His professionalism and empathy were the only reason this experience didn’t escalate into a formal complaint. I also want to recognize General Manager Tony Yazbeck and Salesperson Amir, who were both fantastic throughout the process. They were courteous, helpful, and genuinely committed to customer satisfaction. If you choose to do business with Toyota of Rockwall, ask for Aubrey Price by name—and know that Tony and Amir are also great people to work with. But avoid Maria Valdez at all costs. Her dismissive attitude and lack of professionalism are not worth the stress. More

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