"Excellence and Integrity"
By far, the best experience I have ever had shopping for a car. I Have stayed away for many years from dealerships cause I didn't want to deal with the back and forth haggling and negotiating that often happens. To my surprise and delight, Taylor was honest, straightforward, friendly, listened well, and communicated well. I felt well taken care of and confident that I was getting top grade service. He was determined to give me the best service and he succeeded. He has won me as a loyal customer. This is what car shopping should be like. Great job, Taylor!
"10,000 mile service"
The Rockwall Toyota dealership service center has always been courteous and fast. The waiting areas are clean and neat. The hot drinks are always appreciated.
"2017 Highlander "
Started the new car buying process back in early January and finalized the deal on February 28th. The sale staff was nice and did their jobs by applying enough pressure to keep me coming in but not enough to drive me way.
Took a little longer in the finance department especially since we were not financing the car.
Do not recall meeting Gabriel Hernandez.
When I am ready for the next vehicle, I will first look at Toyota.