
Aaliyah Ortiz
Service Appointment Scheduler
Bob Rohrman Schaumburg Kia
1100 E Golf Rd
Schaumburg, IL 60173

Languages Spoken
English
5 Reviews
Write a Review5 Reviews of Aaliyah Ortiz
February 12, 2023
Quick & efficient service. Another great service they drove me to Woodfield and then picked me up once my car was ready. It was so convenient. Another great service they drove me to Woodfield and then picked me up once my car was ready. It was so convenient. More
Other Employees Tagged: Isaac Hidder, MarK Robles, Brian Montes , Isaac Basurto
January 21, 2023
Bobby and his team are amazing. I was in for a recall and the whole process was seamless and quick. The service department is so respectful, efficient and knowledgeable. I was in for a recall and the whole process was seamless and quick. The service department is so respectful, efficient and knowledgeable. More
Other Employees Tagged: Isaac Hidder, MarK Robles, Brian Montes , Isaac Basurto
December 21, 2022
I realized, because of the relative uniqueness of my Soul EV that this was going to be a big job. I appreciate the persistance of Service mana]gement in getting the new battery from Kia and keeping me infor EV that this was going to be a big job. I appreciate the persistance of Service mana]gement in getting the new battery from Kia and keeping me informed as we waited..That the job was covered by warranty was wonderful and says a great deal about Kia's service committment. Thanks to Fil and Isaac H in Service who kept me posted on progress and to thje service tech who did the work (i was introduced but don't remember his name).. And one more big thank you to Isaac Hidder for getting this over the finish line. The battery charges to original levels and since I bought the car used, it's better than it ever was since I've owned it. More
Other Employees Tagged: Isaac Hidder, MarK Robles, Brian Montes , Isaac Basurto, Parts people very helpful...didn't get names
November 18, 2022
Bobby at Kia Schaumburg Service is the best. He is so professional and courteous and always takes excellent care of your vehicle. I love having someone I can trust to service my car. He is so professional and courteous and always takes excellent care of your vehicle. I love having someone I can trust to service my car. More
Other Employees Tagged: Isaac Hidder, MarK Robles, Brian Montes , Isaac Basurto
November 09, 2022
The customer service was good and easy. Everything went smooth but didn’t find the problem with my car Everything went smooth but didn’t find the problem with my car More
Other Employees Tagged: Isaac Hidder, MarK Robles, Brian Montes , Isaac Basurto