Aaliyah Ortiz
Aaliyah Ortiz at Bob Rohrman Schaumburg Kia

Aaliyah Ortiz

Service Appointment Scheduler

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

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5 Reviews

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5 Reviews

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5 Reviews of Aaliyah Ortiz

February 12, 2023

Dealership Rating
Employee Rating

Quick & efficient service. Another great service they drove me to Woodfield and then picked me up once my car was ready. It was so convenient. More

by BARILLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Hidder, MarK Robles, Brian Montes , Isaac Basurto

Feb 12, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 21, 2023

Dealership Rating
Employee Rating

Bobby and his team are amazing. I was in for a recall and the whole process was seamless and quick. The service department is so respectful, efficient and knowledgeable. More

by HOFFMANNFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Hidder, MarK Robles, Brian Montes , Isaac Basurto

Jan 23, 2023

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 21, 2022

Dealership Rating
Employee Rating

I realized, because of the relative uniqueness of my Soul EV that this was going to be a big job. I appreciate the persistance of Service mana]gement in getting the new battery from Kia and keeping me infor More

by Nathan.hobaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Hidder, MarK Robles, Brian Montes , Isaac Basurto, Parts people very helpful...didn't get names

Dec 21, 2022

Bob Rohrman Schaumburg Kia responded

Hi Nathan, We are thrilled to receive this review of Bob Rohrman Schaumburg Kia. Our team is dedicated to providing dependable and thorough service, no matter the challenge! Your feedback tells us that we are meeting that standard! Fil, Isaac, and the team will appreciate your kind words. Thank you for working with us!

November 18, 2022

Dealership Rating
Employee Rating

Bobby at Kia Schaumburg Service is the best. He is so professional and courteous and always takes excellent care of your vehicle. I love having someone I can trust to service my car. More

by HOFFMANNFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Hidder, MarK Robles, Brian Montes , Isaac Basurto

Nov 18, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for choosing Schaumburg Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 09, 2022

Dealership Rating
Employee Rating

The customer service was good and easy. Everything went smooth but didn’t find the problem with my car More

by Lovellchandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaac Hidder, MarK Robles, Brian Montes , Isaac Basurto

Nov 10, 2022

Bob Rohrman Schaumburg Kia responded

We're thrilled the Bob Rohrman Schaumburg Kia team hit the mark with excellent customer service! We are committed to providing the most accommodating service possible, so please don't hesitate to reach out if we can do anything else to help resolve your car's issue. Thank you, and take care!

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