Aaron Thetford

Very serviced oriented. Customer comes first. Great dealership to buy a car. Good experience as well as a quality car for your money. Customer comes first. Great dealership to buy a car. Good experience as well as a quality car for your money. More

by roxysmom2014 Verified Customer Verified Customer

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Two-faced and rude people work at that dealership. I would definitely not recommend to anyone. would definitely not recommend to anyone. More

by Vandalay Verified Customer Verified Customer

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Professional and honest. If not for my service rep Carolyn and now Eric, I would not even own another Mercedes. I do business there because of them. I feel they have and go If not for my service rep Carolyn and now Eric, I would not even own another Mercedes. I do business there because of them. I feel they have and go above and beyond to provide excellent service!! My most recent two visits were with Eric and he is great to work with. More

by NLAMOTHE Verified Customer Verified Customer

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Third time repeat customer The best way to explain the sales experience at MB of Rocklin is by telling everyone that we've leased our last three vehicles through them over the p The best way to explain the sales experience at MB of Rocklin is by telling everyone that we've leased our last three vehicles through them over the past three years; that should say something about great they are considering how much competition there is in the car industry. We are always treated with respect. They definitely jumped through hoops on our most recent lease. We experienced some service and warranty issues in the first week however their service and sales department did everything in their power to make things right, and they definitely came through as expected. Thanks again MB of Rocklin! More

by grouticus Verified Customer Verified Customer

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Agonizing Took 7 Days to replace a windshield. Promised a full tank of gas at time of picking up, didn't happen. "NEED. MORE SPACE" List goes on.🤔 Took 7 Days to replace a windshield. Promised a full tank of gas at time of picking up, didn't happen. "NEED. MORE SPACE" List goes on.🤔 More

by BMADRIGAL Verified Customer Verified Customer

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MB experience with Rocklin My car had to be sourced from out of state because of my color preference/options. I had a hassle experience about buying my car My car had to be sourced from out of state because of my color preference/options. I had a hassle experience about buying my car More

by maheshiyli Verified Customer Verified Customer

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check the car before buying from them. I bought a car from them and they kept telling me how the car is good and blah blah, but it turned that they just want to sell. also, one of the manag I bought a car from them and they kept telling me how the car is good and blah blah, but it turned that they just want to sell. also, one of the managers as described himself to me, lied and changed what he said. just waste of the day. never will be back and will make sure to tell anyone I hear they will buy a Mercedes. The car had a paint job and they did not say it. shame for the Mercedes name to have employees like that. Just check the car you are interested in buying. More

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Mercedes Benz in Rocklin is like a 5 star hotel! This was one of the best experiences I have had in buying a new car. I love the facility and then personal attention to detail was beyond what I have This was one of the best experiences I have had in buying a new car. I love the facility and then personal attention to detail was beyond what I have experienced in the past. My Sales Manager, Aaron was great and knowledgable and my Service contact person, John, was a delight. I look forward to being part of the Mercedes family for years to come. More

by robynhuffman Verified Customer Verified Customer

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