Always willing to go extra mile for us, very knowledgeable and friendly. We have been working with you guys for over 30 years and has been great experience
"Great experience "
My sales rep randy was awesome. He was completely relaxed in his approach allowing me and wife to make a decision on the car we wanted w/o and sales pressure. I would recommend randy to all looking to buy a new Benz
"Keeping my 1995 E320 wagon running great!"
Was time for service of my 1995 wagon and went in to set up appointment as I was in the area. Was met by Greg Burnett and discussed what I needed done for my car. Greg was open to discussing what was best for my car and provided many options and accurately listed all the little things I had wanted repaired while the car was there. We set up an appointment and brought the car in and was again met by very polite and respectful porter who got the information for my car and brought it to Greg. I was not in a hurry for my car to be serviced and knew one of the gas struts for the tailgate would have to be ordered. Greg provided some phone calls to update me on what was done and what needed to be done during the service. When I went to pick up the vehicle, Greg provided a review of the services that had been done and because my car is in the Classic Car program for Mercedes-Benz I was given a discount for all parts and services provided. This is what will keep me coming back to Von Housen for service and an eventual new or newer car. I have to say every time I drive my old car I am totally impressed with the product and the service I get at Von Housen.