Aaron Vleck
Aaron Vleck at Suburban Ford of Troy

Aaron Vleck

Finance Manager

Suburban Ford of Troy

777 John R Rd
Troy, MI 48083

3.9
8 Reviews
3.9

8 Reviews

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8 Reviews of Aaron Vleck

April 28, 2024

Dealership Rating
Employee Rating

Car was listed at 11K, and agreed to a cost of 10. 5K for this car with Herb. At no point did he tell me of the $399 used car fee this dealership has. During the final signing I discovered the fee and More

by CL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Terry Lange, Herbert Hoelzman

Apr 30, 2024

Suburban Ford of Troy responded

Thank you for taking the time to share your experience with us. We aim for transparency in all of our transactions, so it's disappointing that this wasn't communicated effectively. I understand how you feel and would like to discuss this further with you if possible, as we value your feedback greatly. Please reach out at a time convenient for you - Thank you, Mark Lange - General Sales Manager - marklange@lithia.com

March 22, 2024

Dealership Rating
Employee Rating

Bought my new Ford Bronco from Tony Vleck, he makes the process super easy and pressure free. That same level of service continued on all the way through the buying process, i didn't feel pressured to buy More

by toes-steps.0l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 22, 2024

Suburban Ford of Troy responded

We're delighted to hear that Tony and our team at Suburban Ford of Troy made your buying process easy and pressure-free. We aim for a smooth experience, so it's great to see we hit the mark! Enjoy your new Ford Bronco!

March 21, 2024

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Employee Rating

Have a huge selection of cars, and a great staff that are always will to help. This is my dealer for life ! More

by toes-steps.0l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Vleck, Gus Abdal

Mar 22, 2024

Suburban Ford of Troy responded

We're delighted to be your dealer of choice and that you've had a positive experience with our staff at Suburban Ford of Troy. Thanks for the great review, we look forward to serving you in the future!

March 21, 2024

Dealership Rating
Employee Rating

Wonderful experience. Even offered to bring it to my work and take my old lease back ! Aaron in finace made the electronic signing a breeze More

by toes-steps.0l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gus Abdal

Mar 22, 2024

Suburban Ford of Troy responded

We're glad to hear you had a wonderful experience with us at Suburban Ford of Troy! It's great that Aaron made the electronic signing process easy for you. Thanks for your review and enjoy your new ride!

March 04, 2024

Dealership Rating
Employee Rating

leased/bought many cars from this dealer. They are always helpful and honest throughout the process.. I recommend all my family and friends to this dealer. More

by edwardA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Suburban Ford of Troy responded

Edward, it's great to know you've had consistently positive experiences with us at Suburban Ford of Troy. We appreciate your recommendations and look forward to serving you again in the future!

February 29, 2024

Dealership Rating
Employee Rating

Worse post sales services ever. I bough my car a 2016 Lincoln Navigator on February 17 of 2024. 3 days later the car suddenly stop working I try to call never pick up the phone. More

by flavioca.1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 01, 2024

Suburban Ford of Troy responded

Hello, I regret to see your dissatisfaction with your recent visit. I would appreciate the opportunity to discuss your experience with you in further detail. At your convenience, please contact me. I look forward to hearing from you. Terry Lange - Used Vehicle Manager - tlange@suburbancollection.com

November 06, 2023

Dealership Rating
Employee Rating

Was very helpful through the finance process. Was explained everything in great detail and I felt confident with my purchase. More

by edwardA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 09, 2023

Suburban Ford of Troy responded

Hi Edwarda, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

Dealership Rating
Employee Rating

Not true to his words and cares strictly about commission. Will say anything to get you to sign a paper and take advantage of you. Avoids your calls and doesn’t respond for weeks. Somehow a manage More

by Ca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Suburban Ford of Troy responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you’d like to discuss this matter with one of our staff members, please give us a call at (248) 585-4000 at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon.

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