Abraham Gama | Page 8

Jay, the service advisor is awesome. Always keeping you Jay, the service advisor is awesome. Always keeping you up to date with the progress of your vehicle. Very professional! I would highly recommend thi Jay, the service advisor is awesome. Always keeping you up to date with the progress of your vehicle. Very professional! I would highly recommend this dealership. More

by OCREJECTS Verified Customer Verified Customer

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The service department here is great. I had an issue from a prior visit, a tire rotation that didn't get completed for whatever reason. They solved the problem to great satisfaction. I've been here a few tim a prior visit, a tire rotation that didn't get completed for whatever reason. They solved the problem to great satisfaction. I've been here a few times now and the appointment times are very fast. I've always been in and out quicker than they estimate. Knowledgeable staff. My car always comes back very clean. Very, very happy with J Star. More

by L.SILBER79 Verified Customer Verified Customer

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My service at JStar was the most awful experience I have ever received from a dealer Not only did they replace parts that I never asked for or approved. But after spending over $3,400 with them I STILL h ever received from a dealer Not only did they replace parts that I never asked for or approved. But after spending over $3,400 with them I STILL have no AC in my Jeep. I have called the service manager and have left serval messages with Abraham and has he return any of them? NO! Not a single one. My last straw was after I returned the Jeep with the same issue where I was told that I was now under warranty for the work they said and failed at, they charged me an additional $170 to diagnose the issue. I had already paid this, they should have caught any problems the first time, why should I be paying an additional fee to figure out what they missed? I would like to find out but I can never get them on the phone. Incompetent doesn’t even begin to define this dealerships staff. They said that they have certified MOPR technicians working there. Really? I am finding that very difficult to believe at this point. I have told my entire Jeep club with over 100 members to stay the heck away from this dealership. They where all shocked by my experience with them. Would you ever go back to this place? More

by Robert Rien Verified Customer Verified Customer

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I have to say, I'm really trying to be a JStar loyalist. This includes referring as many friends as I can to JStar. But the service dept. with few exceptions is atrocious. JStar service dept has done a l This includes referring as many friends as I can to JStar. But the service dept. with few exceptions is atrocious. JStar service dept has done a lot to cause my friends to migrate to other dealerships. Follow up, thoroughness and speed all score a D or lower. More

by sportsadvantage2001 Verified Customer Verified Customer

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Great Place to do business. Friendly, knowledgeable, helpful. Up front and honest. Work done when promised. I have had terrible experiences at other Jeep dealerships and it is so refreshing to deal w helpful. Up front and honest. Work done when promised. I have had terrible experiences at other Jeep dealerships and it is so refreshing to deal with J Star that I actually look forward to bringing my car in for service. When it is time to buy another Jeep I will not go anywhere else. More

by MIKE@GWBUILDERS.COM Verified Customer Verified Customer

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We buy all our cars from here. Great customer service and quality cars!!! They always have the car ready and detailed and ask if there’s anything else they could do!👍 quality cars!!! They always have the car ready and detailed and ask if there’s anything else they could do!👍 More

by STACEYROSAS Verified Customer Verified Customer

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Great group of people . Very friendly. Extremely polite . Very clean dealership . Would recommend all friends and family to come here for sales and service . Thank you Very clean dealership . Would recommend all friends and family to come here for sales and service . Thank you More

by tktoomalatai Verified Customer Verified Customer

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Billy and Dawn are awsome ..help me a lot and took care what I need helped my entire family..bougth 5 cars..will definitly reffer to others what I need helped my entire family..bougth 5 cars..will definitly reffer to others More

by EMAILKO295 Verified Customer Verified Customer

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Great service experience and great work on my trackhawk- Jay, Baylee and Abraham were a pleasure to work with, I would highly recommend the service department at Jstar Jeep. Jay, Baylee and Abraham were a pleasure to work with, I would highly recommend the service department at Jstar Jeep. More

by gwatkins1 Verified Customer Verified Customer

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Went in for an oil change and everything went great super friendly staff and great workers. Super people almost like family a very good experience friendly staff and great workers. Super people almost like family a very good experience More

by PFC195710 Verified Customer Verified Customer

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